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High volume of people accessing the provincial booking system

June 7, 2021
Announcements and Events

Due to the high volume of people accessing the provincial booking system and call centre for COVID-19 vaccine appointments today, some residents may experience issues or delays while trying to book. For those who have experienced difficulties, you may wish to try later as many residents have been able to successfully book an appointment today.

There is a limited number of appointments available in Ottawa, but there are some. Also, new appointments are continually appearing on the site due to cancellations and changes in scheduling.

Residents can visit to access the provincial booking system or call the provincial vaccine booking line at 1-833-943-3900 between 8 am and 8 pm, seven days a week. Only book or call if you are eligible.

You may also be able to book your vaccine appointment at a local pharmacy. Most pharmacies book appointments ahead of time and some allow walk-ins. Eligible residents should check with the pharmacy directly. Select primary care teams are also offering vaccines.

Follow the City’s social media channels for updates on the provincial booking system. Sign up for the COVID-19 vaccination update e-subscription for regular news on the vaccine roll-out.

The City of Ottawa and Ottawa Public Health are committed to ensuring any resident who wants a COVID-19 vaccine will receive one. Thank you for your patience. 

For more information on City programs and services, visit or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram.

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