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Important details to know as state of emergency continues

May 9, 2019
Announcements and Events

The City is reminding residents that Ottawa is still in a state of emergency. The City appreciates your patience while many communities continue to be affected by floodwater.

Leave sandbags and sandbag walls intact

You should not remove sandbags around your home as water levels continue to remain high. Keep checking, the City of Ottawa’s social media pages, or contact 3-1-1 for the most updated information.

Leave electrical work to professionals

If your power has been disconnected, contact an Electrical Safety Authority (ESA) Inspector. Each home will have to be assessed before being reconnected by Hydro One. Homes that have experienced more serious flooding will have to hire a licensed electrical contractor. Residents should hire only a licensed electrician and avoid door-to-door salespeople. Hydro One and the ESA are responsible for restoring power and have more information about how to reconnect your home including a list of licensed electrical contractors in your area.

For more information on City programs and services, visit or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram.

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