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Labour Day Service Impacts

September 2, 2020
Announcements and Events

The following services will operate on different schedules on Labour Day, Monday, September 7.

You can also find a list of City services and facilities affected by COVID-19 on ottawa.ca and octranspo.com.

Client services

  • The 3-1-1 Contact Centre will be open for urgent matters that require the City’s immediate attention. Call 3-1-1 or 613-580-2400 (TTY: 613-580-2401) to speak to a customer service representative.

Green bin, recycling and garbage collection

  • There will be no curbside green bin, recycling or garbage collection. Pickup will resume on Tuesday, September 8. Collection will be delayed by one day for the rest of the week.
  • Multi-residential garbage containers will be collected on the regular scheduled day.
  • Multi-residential recycling, green bin and bulky-item collection will be delayed by one day for the rest of the week.
  • The Trail waste facility will be open from 9 am to 5 pm.

Parking and roads

  • All City of Ottawa parking regulations and restrictions will apply on Labour Day. Please note, due to the COVID-19 pandemic, parking control officers are not monitoring overtime parking on residential streets.
  • Free parking will be available at City Hall from Friday, September 4 at 6 pm until Tuesday, September 8 at 6 am.

Transit

  • On Monday, September 7, OC Transpo bus and O-Train service will operate on a Sunday schedule.
  • O-Train Line 1 will run from 8 am until 11 pm, and O-Train Line 2 replacement bus service will operate from 7:30 am until 11 pm.
  • Labour Day also marks the last day of special service on Routes 185, 25 and 139 to the Canada Agriculture and Food Museum, the Canada Aviation and Space Museum and Petrie Island.
  • Use the OC Transpo Travel Planner to plan your trip.
  • Masks or alternative face coverings are mandatory on buses and trains and inside stations and shelters. Help slow the spread of COVID-19 in Ottawa: don’t take public transit if you’re feeling sick, do a self-assessment before leaving home, use the hand sanitizer dispensers in select stations and always wash your hands thoroughly when you reach your destination.
  • The OC Transpo Customer Service Centre at the Rideau Centre will be open from 10 am until 6 pm. All other OC Transpo Customer Service Centres continue to be closed until further notice.
  • You can buy or load a Presto card:
    • Using Ticket machines at all O-Train Line 1 stations and the Ottawa International Airport
    • At Shoppers Drug Mart, Loblaws and Real Canadian Superstore locations
    • Via Prestocard.ca
    • By phone at 1-8-PRESTO-123 (1-877-378-6123)
    • By downloading the PRESTO app
  • You can load your ParaPay account on parapay.octranspo.com or by calling 613-741-4390.
  • OC Transpo Customer Service (613-741-4390 or TTY: 613-741-5280) will be open from 7 am until 9 pm.
  • You can plan Société de transport de l'Outaouais (STO) trips using Plani-bus.

Para Transpo:

  • Para Transpo will operate a holiday service. Regularly scheduled trips for Monday, September 7, will be cancelled automatically. You can book trips for that day by calling 613-244-7272 or by using the online booking system.
  • Masks or other face coverings are mandatory on Para Transpo vehicles. Please do a self- assessment before you leave home and don’t take Para Transpo if you are sick.
  • Para Transpo operations:
    • The reservations line (613-244-7272) will be open from 7 am until 5 pm.
    • The trip cancellation and general inquiries line (613-244-4636) will be open from 6 am until midnight.
    • The Taxi Coupons line (613-842-3670) will be closed.

Recreation services

  • Splash pads will be open, weather permitting.
  • Some indoor and outdoor pools will be open for public swimming, with modified schedules.
  • Some weight and cardio rooms with be open with modified schedules.
  • Most registered programs will be cancelled, but check with your facility to confirm as some exceptions will apply.

Ottawa Public Health

  • Assessment Centre and Care Clinics:
    • The Moodie Care Clinic will be pen during regular hours, from 9 am until 3:30 pm.
    • The Heron Care Clinic will be open from 9 am until 4 pm.
    • The Brewer Assessment Centre will be closed.

Cultural services

Archives services

  • The City of Ottawa Archives Reference Services and Gallery 112 will remain closed.

Municipal child care

Library Services

For more information on City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram.

Public Inquiries

311

Media Inquiries

613-580-2450