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Park Ambassadors are there to interact, inform and educate

May 8, 2020
Feature Stories

The City is installing a new feature in our busiest parks. Park Ambassadors will be on duty starting Monday, May 11.

Man in green t-shirt and woman in red jacket

Park Ambassadors are trained City staff who can provide guidance for Ottawa’s park users. They can offer valuable information, answer questions and clarify any confusion you might have about what’s permitted in City parks, trails and natural areas - all while maintaining a safe two-metre distance from others, of course.

Ambassadors can be found working in pairs, wearing green t-shirts that residents already identify with the City’s recreation and culture programs. On chilly days, they'll wear red jackets with markings that identify them as City staff.

Park Ambassadors are not going to give out tickets. They are not by-law enforcement officers or police officers and have no authority to enforce regulations. What they can do, however, is educate and inform about how to use parks and how to get more information about recreation, social and mental health resources in Ottawa.

We’ve identified the City’s busiest parks and our Park Ambassadors will circulate among them, between noon and dusk every day of the week. Each of the six teams will aim to visit four parks every day, for a combined 24 parks per day.

Park Ambassadors will follow Ottawa Public Health guidelines for safe use of parks. While using green space in City parks, residents are still asked to:

  • Maintain a distance of two metres from others
  • Restrict activities to groups of five or fewer
  • Stay with people who are in your own household
  • Wear a mask whenever possible in public, especially when a two-metre separation is not possible
  • Stay off park amenities, such as play structures, ball diamonds, benches, skateboard ramps, basketball and tennis courts.

As further restrictions on parks and public gatherings are relaxed, our Park Ambassadors will still be in place to help inform and educate users about those changes.

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