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Some community clinic vaccination appointments to be re-booked

March 19, 2021
Announcements and Events

Some Ottawa residents who have COVID-19 vaccination appointments booked through the Province of Ontario system for the March 23-25 period will have those appointments re-booked, due to scheduling issues within the Provincial system.

Vaccination appointments at community clinics, mostly at Eva James Memorial Community Centre in Kanata and Ruddy Family YMCA-YWCA in Orléans, were double booked due to a data-entry error.

The Province is re-booking the appointments. If your appointment is affected, you will receive a call to re-schedule or an email from the Ministry of Health advising you to call the Provincial Vaccine Booking Line at 1-833-943-3900 to reschedule your appointment. The City is adding a temporary vaccination clinic at the François Dupuis Recreation Centre and is expanding the Nepean Sportsplex clinic to ensure everyone booked gets vaccinated.

People with appointments, who are not contacted by the Province, should show up for their appointments as planned.

Vaccinations at Ottawa’s four community clinics will proceed as planned.

This situation does not affect the Ottawa Public Health booking system for high-priority neighbourhood pop-up clinics, and for the indigenous community, which continues to operate normally and can be accessed at 613-691-5505.

For more information on City programs and services, visit or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram. To receive updates on the vaccination roll-out in your email inbox, sign up for the COVID-19 vaccination e-subscription.

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