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Transit Commission receives General Accounts Report for 2017 and recognizes Transecure recipients

April 18, 2018
Council Updates

The Transit Commission today received a report on the 2017 general accounts written off as required by the Delegation of Authority By-law.

The report addresses the OC Transpo accounts that the City Treasurer determined in 2017 are uncollectible and has therefore written off. These uncollectable accounts amount to $74,295 of the total amount billed in 2017, which was $75.6 million. The Corporate Services Department makes every effort to collect all accounts receivable that are due to the City of Ottawa.

The Transit Commission also recognized two OC Transpo employees who exemplified the values of the Transecure program during the months of December 2017 and January 2018 by demonstrating compassion and concern for individuals in need.

On December 3, a female approached an operator and told him she had attempted suicide earlier in the evening. The operator immediately notified the Transit Operations Control Centre for assistance, and aided the young woman. On January 16, an operator found a man in distress on Rideau Street. The operator immediately pulled over and proceeded to help the man get safely onboard his bus until further assistance arrived. These OC Transpo employees took quick action to diffuse serious situations and made sure the individuals in need received the help and attention they required.

More information on OC Transpo’s Transecure program, including the full stories, please visit

Transecure is a community watch program on wheels. OC Transpo employees are the eyes and ears of our community, looking out for the safety of all people and offering a safe haven in any OC Transpo vehicle for anyone who needs it.

For more information on City programs and services, visit or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram.

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