Update on windstorm and tornado recovery efforts

September 24, 2018
Announcements and Events

The City of Ottawa would like to provide an update on the windstorm and tornado recovery efforts.

Traffic and transit

The City’s road network has returned to near normal operations. All traffic signals are now up and running, with the exception of those associated with the partial closures on Greenbank Road and the Thomas Dolan Parkway.

OC Transpo will be operating on a regular schedule. Some customers may experience delays as we recover from the impacts of the weather event.

Waste disposal in storm-impacted areas

Regular curbside garbage collection continues this week as scheduled. If your green bin is full, you can place your organics in cardboard boxes or leaf and yard waste bags.

If your garbage, organics and recyclables are not collected by the regular time, please leave them out. We will complete pickups as soon as possible, however there may be delays due to high demand following the storm and power outages.

The City is providing supplementary pickup for spoiled food items by deploying bins in areas where power outage damage was the most severe. The bins will be available until end of day Tuesday, September 25.

  • Minto Sports Complex – 3500 Cambrian Road
  • Walter Baker Sports Centre - 100 Malvern Drive
  • Richcraft Arena – 4101 Innovation Drive
  • Kanata Recreation Centre – 100 Charlie Rogers Place
  • Johnny Leroux Arena – 10 Warner Colpitts Lane
  • Pinecrest Recreation Centre – 2250 Tourquay Avenue
  • Nepean Sportsplex – 1701 Woodroffe Avenue
  • Basin Court
  • 950 Clyde Avenue
  • Tom Brown Arena – 141 Bayview Avenue
  • Hunt Club Community Centre – 3320 Paul Anka Drive
  • Manotick Arena – 5572 Doctor Leach
  • Richmond Arena – 6095 Perth Street
  • North Gower Town Hall – 2155 Roger Stevens Drive
  • Conroy Works Yard - 3100 Conroy Road
  • Margaret Rywack Community Building – 68 Knoxdale Road
    • This location is open until 10 pm on Tuesday, September 25
  • OC Transpo Park & Ride – 650 Earl Armstrong Road

Please do not bring other waste to the food waste bins. Due to risk of contamination, materials brought to these bins will be delivered to landfills.

If you have damaged appliances, furniture and electronics, do not dispose of them. Do not touch or move hazardous waste, such as propane tanks, paint, gas and oil. Please contact your insurance company for direction.

Residents should be working with their insurers to make arrangements for the removal of large trees and debris. The City will be picking up and disposing of curbside debris over the next several weeks.

In order to receive curbside collection, all materials must be appropriately packaged. There are no exceptions for construction and demolition waste or tree branches. Twigs, tree branches and brush must not exceed 10 cm in diameter or 1.2 metres in length.

Community support centres

Beginning on Tuesday, September 25, the City is activating community support centres that will operate daily from 9 am to 8 pm at the following locations:

  • Nepean Sportsplex – 1701 Woodroffe Avenue
  • West Carleton Secondary School – 3086 Dunrobin Road

Personnel will be on site to offer the following services and information for impacted residents:

  • Hydro Ottawa
  • Electrical Safety Authority
  • Disaster Recovery Assistance for Ontarians
  • Red Cross
  • Insurance Bureau of Canada
  • City of Ottawa
    • Forestry Services
    • Building Code Services
    • Ottawa Public Health
    • Revenue Services
    • ServiceOttawa (311)

In addition, the Emergency Medical Assistance Team will be at the Nepean Sportsplex to offer psychosocial services.

The Goulbourn Recreation Complex located at 1500 Shea Road has returned to regular programming and is no longer a reception centre.

Volunteers and donations

We are looking for volunteers to help in Dunrobin. If you want to help, please go to the West Carleton Secondary School at 3086 Dunrobin Road. Staff are on site to coordinate volunteer efforts.

If you want to make donations to help your fellow Ottawa residents in need, the Canadian Red Cross is working to coordinate emergency relief efforts and get help to people in affected areas as quickly as possible. Money raised will be used to respond to the immediate and/or emerging needs in and around the affected areas. You can make a financial donation to the Ottawa-Gatineau Tornado Appeal – Ottawa Area or the Ottawa-Gatineau Tornado Appeal – Gatineau Area:

  • by calling 1-800-418-1111
  • by contacting your local Canadian Red Cross office

The Salvation Army is accepting donations of clothing, furniture and household items in anticipation of increased requests from residents affected by the windstorm and tornadoes. You can make donations in person at Salvation Army thrift stores. To arrange a donation pick-up for larger items, please call the toll-free donation line at 1-613-247-1435 ext. 228.

City facilities

Please visit ottawa.ca for a complete list of recreation and culture facilities that remain closed.

All City employees are to return to work on Tuesday, September 25​ as per their normal schedule.

For more information on City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram.

Public Inquiries

311

Media Inquiries

613-580-2450