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Welcome students!

September 7, 2018
Feature Stories

Are you new to Ottawa? Are you studying away from home? Here are some helpful links to make the most of your time in your new city.

There is always so much to do in Ottawa. For more information, follow the City on TwitterYouTubeInstagram, and Facebook.

Getting around

Stay healthy

Stay safe!

  • We want you to have a good time, but remember, we do have noise and other by-laws.
  • Do you have a pet? Don’t forget to have it registered.
  • New city? New apartment? Be fire safe and always have two ways out.
  • Moving out for the first time? Watch what you heat - cooking fires are the number 1 cause of fires in Ontario.
  • Whether you live in a home, an apartment or in residence on campus, make sure your dwelling has a working smoke alarm!
  • Stay safe with the right stuff. Pack an emergency kit with a radio, water, flashlight, batteries, snacks and important contact numbers.
  • Enjoy your first year safely – make preparing for emergencies part of your first year checklist.

Drink lots of water


Stay active and cultured

Get help if you need it

  • Having difficulties and not sure who to call or where to get help? Dial 2-1-1 or visit 211 web to access reliable information on government, community-based and health and social services such as housing and income support.
  • There is always someone to listen when you need help. Call the Ottawa Mental Health Crisis Line at 613-722-6914, 1-866-996-0991, and if outside Ottawa, the Distress Centre of Ottawa and Region (EN) at 613-238-3311
  • Find youth-related information online at and
  • Visit Employment Ontario or Youth and Student Employment Services for employment opportunities.
  • Get involved in your new community by volunteering.
  • Want to make a difference in Ottawa? Consider joining the Ottawa Youth Engagement Committee (OYEC), which helps encourage youth engagement and to amplify youth voice and representation at the City of Ottawa.
  • New to Canada? If you are studying in Canada as an International Student, find information about studying, living and working from the Government of Canada.
  • Low on funds to pay for basics, such as food and rent? In search of child care or other supports? You may be eligible for benefits. Call 3-1-1, select 1 for English and 4 for Social Services.

For more information on City programs and services, visit or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram.

Public Inquiries


Media Inquiries