In the event of a labour disruption to Canada Post service, the City has developed contingency plans for residents and businesses that rely on mail service. Payment due dates for City of Ottawa accounts receivable remain unchanged and must be adhered to in the same way as other bills from credit card companies, retailers and financial institutions.
To avoid delays and late payment penalties, residents are encouraged to register for My ServiceOttawa on Ottawa.ca where you can view, print, and pay your water and sewer bills and your property tax bills 24 hours a day, 7 days a week. You can also manage your pre-authorized debit plans and sign-up for paperless billing to receive an email notification when your bill is ready for reviewing.
Other payment options, as well as further information will be posted on the ottawa.ca homepage, in the event that the City receives notification of a disruption to Canada Post service.