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Buying and loading a Presto card

Your Presto card allows you to access Ottawa’s public transit system.

Note: Presto cards no longer expire.


Payment methods

  • Cash
  • Debit card
  • Credit card


Visit Presto

By phone

1‑8‑PRESTO‑123 (1‑877‑378‑6123)


  • At select OC Transpo Customer Service Centres; or
  • At the following ServiceOttawa Client Service Centre locations: This service is not currently available due to COVID-19. For more information, please contact 3-1-1, and choose option 6.

Laurier Client Service Centre, 110 Laurier Avenue West

Nepean Client Service Centre, 101 Centrepointe Drive

Kanata Client Service Centre, 580 Terry Fox Drive

Note: ServiceOttawa Client Service Centres cannot set up new discounted fare passes. This can only be done at an OC Transpo Customer Service Centre with Proof of Eligibility. Please visit OC Transpo for information on where and how to purchase a new reduced fare pass.

Effective July 15, 2020, masks are required to be worn in enclosed public spaces at City of Ottawa facilities as per the Temporary Mandatory Mask By-law.

You can also load your Presto card at a Ticket Machine and at participating Shoppers Drug Mart stores.