Buying and loading a Presto card

Your Presto card allows you to access Ottawa’s public transit system.
Note: Presto cards no longer expire.


Payment methods

  • Cash
  • Debit card
  • Credit card


Visit Presto

By phone

1‑8‑PRESTO‑123 (1‑877‑378‑6123)


The following service will be provided in person. We strongly recommend you schedule an appointment with us, but walk-ins will be accepted between 8:30am – 12pm and 1pm - 4pm.

Please select a location to book an appointment time:

Laurier Client Service Centre, 110 Laurier Avenue West

Nepean Client Service Centre, 101 Centrepointe Drive

Kanata Client Service Centre, 580 Terry Fox Drive (open Tuesday, Wednesday and Thursdays only)

Note: ServiceOttawa Client Service Centres cannot set up new discounted fare passes. This can only be done at an OC Transpo Customer Service Centre with Proof of Eligibility. Please visit OC Transpo for information on where and how to purchase a new reduced fare pass.

You can also load your Presto card at a Ticket Machine and at participating Shoppers Drug Mart stores.