As we continue to move forward during these challenging times, Planning, Infrastructure and Economic Development (PIED) has some further clarification to share. The details below contain instructions on the following:
Planning and Heritage applications
- Submitting new applications
- Application commissioning, fees and payments (cheque by regular mail)
- Legal fees and payments (EFTs / Wire Transfer and Interac E-Transfer)
- Post approval fees
- Securities
- Insurance certificates
- Commence work notifications
Planning and Heritage applications
Submission of applications
- Electronic submission of planning applications will be accepted going forward. Please send them directly to the planningcirculations@ottawa.ca.
- Note: If using a file sharing / transfer site to submit supporting documents, please select one that does not restrict access to a single planning staff member or email address
- Electronic submission of heritage applications will be accepted going forward. Please send them to the File Lead or the heritage inbox (heritage@ottawa.ca).
- Any additional steps in the approval process will also be completed electronically, except for required legislated hard copies. The courier services at City Hall and 100 Constellation are still unaffected at this time and can continue to be used (open from 8 am to 4 pm)
- Development, water and road cut field inspections continue
- While staff begin the review of applications submitted digitally, paper copies of certain plans or legislatively required documentation may be requested in the future. Your File Lead will make arrangements to obtain these documents on a case by case basis.
Application commissioning, fees and payments
Client Service Centres will continue to offer commissioning services for applications and handle payments for new applications and some associated application fees including recirculation and Committee of Adjustment Cash in Lieu of Parkland fees. Please ensure the payer’s name and address is indicated on the cheque.
To have an application form commissioned or to make a payment for one of the above noted fees, you can either:
- Make an appointment in person at a Client Service Centre (not applicable to Heritage applications):
Masks are required to be worn in enclosed public spaces including at City of Ottawa facilities as mandated by province-wide masking regulations.
- Send payment by regular mail (Planning and Heritage applications) ensuring the following details are on the envelope or it cannot be processed:
Your Company Name:
Application Number:
Client Service Centre
101 Centrepointe Drive
Ottawa, Ontario K2G 5K7
To make a Committee of Adjustment Cash in Lieu of Parkland fee payment, please mail the payment ensuring the following details are on the envelope or it cannot be processed. A copy of the cash-in-lieu letter provided by staff must also be included with the payment.
Your Company Name
Committee of Adjustment Fees
Application Number
Client Service Centre
101 Centrepointe Drive
Ottawa, Ontario K2G 5K7
Electronic Fund Transfer (EFT) / Wire Transfer
Electronic Fund Transfers (EFTs) and Wire Transfers remain an unaccepted form of payment, except for Legal Fees and Disbursements. Any EFTs sent will continue to be returned.
Legal Fees and Disbursement Payments
After the application has been approved and the matter has been assigned to Legal Services, the assigned Law Clerk can provide details on funds owing, Legal File Number and information regarding how to make a payment by EFT, Wire Transfer or Interac E-Transfer. A Legal File number is required prior to providing payment. A cheque is no longer a permitted option for payment.
Post-Approval Design Review & Inspection Fees and Special Charges
Not to include the above Legal Fees and Disbursement
Can be paid by placing a certified cheque or bank draft (ensuring the payer’s name and mailing address are identified on the cheque or draft) with a copy of the Financial Schedules (B / C) in the Provincial offences fine payment drop box located on the exterior of 100 Constellation to the left of the front doors. An email must be sent to the File Lead, cc’ing the Law Clerk, to confirm the payment is correct before submitting.
The following must be on your envelope or it will not be processed:
Your Company Name
Post Approval Fees
Application Number
City Hall, 110 Laurier
Mail Code: 01-14
Securities
These can be paid by:
- Placing a certified cheque or bank draft (ensuring the payer’s name and mailing address are identified on the cheque or draft) or hard copy Letter of Credit (LC) in the Provincial offences fine payment drop box, located on the exterior of 100 Constellation to the left of the front doors, with a copy of the Financial Schedules (B / C). An email must be sent to the File Lead, cc’ing the Law Clerk, to confirm the LC, certified cheque or bank draft is acceptable before submitting. The following must be on the envelope or it will not be processed:
Your Company Name:
Letter of Credit
Application Number:
City Hall, 110 Laurier Avenue
Mail Code: 01-14
2. The City is now accepting electronic Letters of Credit for planning applications. Legal Services will include information on this option within new agreement packages going out and can be contacted regarding this option for agreements that have already gone out, but you wish to use this option.
Insurance Certificates
Can be submitted in PDF by email to the File Lead and assigned Law Clerk for review, confirmation and processing. Certificates can also be submitted to the Provincial offences fine payment drop box, located on the exterior of 100 Constellation to the left of the front doors, ensuring the following details are on the envelope or it will not be processed.
Your Company Name:
Insurance Certificate
Application Number:
City Hall, 110 Laurier
Mail Code: 01-14
Commence Work Notifications
Commence work notifications will continue to be sent electronically, however, two sets of folded plans in hard copy will now be required for Development Inspections staff. The assigned Project Manager / Senior Engineer will include a request for these plans at the time of providing the commence work notification. Plans are to be directed to the shipping and receiving dock at 100 Constellation with the below details:
Attn: Matthew Wilson
100 Constellation Drive
Ottawa, Ontario K2G 7E6
Mail Code: 04-14
The City has confirmed that Canada Post and the City’s internal mail services operations are still providing the required services. Although slight delays may be experienced, there is not any additional time intentionally added to the process. This is the preferred method of delivery for all documents that can not be submitted digitally to the City.
If you have any questions or concerns, please reach out as follows:
Planning Services - please send to the File Lead or the Planning Circulations inbox: planningcirculations@ottawa.ca
Heritage Services - please send to the File Lead or the heritage inbox: heritage@ottawa.ca