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Recreation programs

Recreation eGuide, camps, how to register...

Proof of vaccination required

As of September 22, 2021, you must present proof you are fully vaccinated against COVID-19 to enter an indoor recreation facility for most activities, as mandated by provincial regulations.

Required proof

  • Electronic or hard copy of your vaccination receipt confirming you are fully vaccinated. Fully vaccinated means you have received two doses of a Health Canada approved vaccine at least 14 days prior.
  • Valid identification that shows name and date of birth and has been issued by an institution or public body. Photo identification is not required and the identification does not need to be government-issued.

Exceptions

  • Age 11 and under
  • Those with a medical exemption from a doctor or nurse practitioner.
  • Youth between the ages of 12 and 17 participating in organized sports, including on ice sports, sport leagues, badminton, table tennis, tennis, ball hockey, martial arts, dance, basketball, swimming lessons, aquatic certification courses or volleyball. However, this youth age group will require proof of vaccination for recreational swims, public skating, use of a cardio and weight room or attending an activity or sporting event as a spectator.

Gradual expansion of services under Step Three

Under Step Three, Recreation and Cultural Services will restart at select locations – with a new level of restrictions and measures in place. Access to most activities will require a reservation in advance.

Indoor recreation facilities and programs

The following activities will reopen with capacity limits:

  • Indoor public and lane swims.
  • Indoor Aquafitness programs.
  • Learn-to-Swim programs with restrictions.
  • Weight and cardio rooms at select facilities.
  • Indoor sport activities at select facilities.
  • Drop-in programs such as fitness classes, older adult fitness classes, and skating will start atselect facilities with capacity limits.
  • Reservations for drop-in activities can be made on ottawa.ca.

The resumption of other recreation and cultural programming and activities – including its 2021 fall programming – will be announced in the coming weeks.

Facility rentals

Select indoor and outdoor rental spaces will be available with capacity limits. Please contact the facility directly for rental information.

  • Halls
  • Rooms
  • Meeting spaces
  • Pool
  • Sports fields
  • Rental space for team sports
  • Arena and slab bookings. Please email sports@ottawa.ca for more details.

Cultural facilities and programs

Cultural facilities will gradually start to reopen over the next few weeks. While museums are open for outdoor activities, indoor self-guided tours with capacity limits will begin for the season over the next week. City-run galleries will begin to reopen on July 22, with restrictions and capacity limits in place.

More information will be announced in the coming weeks and months for all instructional programming and performing arts – including:

  • Virtual courses from the Nepean Creative Centre, Nepean Visual Arts Centre and Shenkman Arts Centre. 
  • Live performances at Meridian Theatres @Centrepointe and Shenkman Arts Centre, with limited audience capacity. Details on shows, dates and COVID-related measures will be announced at a later date. 

COVID-19 Cancellation credits and refunds

COVID-19 safety measures at City facilities

To prevent the spread of COVID-19, the following safety measures are in place at City facilities:

  • Physical distancing of 2 metres is required at all times for all users not living in the same household or in their social circle.
  • Plexiglass shields installed at customer service desks to protect workers and users.
  • Directional signage to manage traffic flow.
  • Room capacities have been reduced to accommodate social distancing requirements.
  • Additional hand sanitizing stations are available and frequent handwashing is encouraged.
  • Clients will need to conduct a health screening and assumption of risk upon arrival at the facility.
  • Enhanced cleaning and disinfecting protocols have been implemented.
  • Air dryer use, including personal dryers, are not permitted at indoor facilities and change rooms to mitigate the spread of COVID-19.
  • All participants/volunteers/staff must wear masks during outdoor recreation programs except when actively engaged in athletic or physical activity.

Proof of vaccination

Proof of COVID-19 vaccination required and valid ID is required to enter an indoor recreation facility for most activities as of September 22, 2021. More information.

Wearing a mask in City facilities

Masks must be worn in enclosed public spaces, including when entering the facility, in common areas, lobbies, washrooms, change rooms and hallways, as mandated by province-wide masking regulations.

We require that all clients wear masks. Only the following programs, activities and individuals are exempt from the mask requirement:

  • Swimming: masks may be removed when entering the water but are required in other areas of the building.
  • Arenas: A mask is required at all times except while on the ice surface.
  • Children under the age of 5 years chronologically or developmentally, who refuses to wear a mask and cannot be persuaded to do so by their caregiver.
  • Individuals with medical conditions or disabilities rendering them unable to safely wear a mask.
  • Individuals who are unable to put on or remove their mask without assistance.

Those who are exempt need to let staff know at the entrance during the screening process and let us know how they meet one of the exceptions listed above. They may be asked to use a face shield if their circumstance allows.

All other City of Ottawa programs not listed above, require clients to wear masks throughout participation with the goal of preventing transmission and reduce the number of COVID-19 cases.

Additional safety measures at City pools

When you come to an aquatic facility, you’re going to notice several changes we have made to ensure we live up to our commitment to keep everyone safe, including:

  • Clients are asked to keep their personal items to a minimum.
  • Swimmers are required to keep their masks on until they enter the pool.
  • Traffic measures will be implemented around the pools and entry and exit will be staggered so crowding doesn’t occur.
  • Swimmers at outdoor pools will enter and exit through a gate and not through the facility.
  • Viewing areas will be either closed or their capacity reduced, to allow for proper physical distancing.
  • Equipment that is not regularly in contact with chlorinated water will be disinfected every four hours at minimum.

Do your part to slow the spread by:

  • Showering at home before going to the pool.
  • Wearing your bathing suit to the pool.

Additional safety measures at City arenas

To prevent the spread of COVID-19, the following safety measures have been implemented at City operated arenas:

  • Participant access to the arena is granted 20 minutes prior to the booking start time.
  • Spectators are permitted at 50 per cent capacity.
  • Limited capacity in change rooms.
  • Designated skate tying areas outside dressing rooms.
  • Showers are off limits at this time.
  • Water fountains should be limited to bottle filling only.
  • Players are encouraged to arrive dressed in as much equipment as possible.

Additional safety measures at City fitness facilities

Participants may remove their masks and store them in a safe/secure space while actively engaged in an athletic or fitness activity, or when outdoors.

This includes:

  • weight and cardio rooms
  • during drop-in sports
  • public skating
  • fitness classes
  • on-ice activities.

Masks should be worn while transitioning between areas.

Examples:

  1. A participant may remove their mask during a workout in a weight and cardio room. If the participants stop their workout, leave the workout area or transition to another area of the building, they are expected to wear their mask.
  2. A participant may remove their mask during a drop-in basketball activity, pickleball, badminton etc. When the activity is over, or if they leave the area to visit the changeroom, approach a staff member with a question or fill their water bottle in the lobby, they are expected to wear their mask.

Ottawa Public Health states that the risk of serious illness from COVID-19 increases progressively with age, particularly beyond 50 to 60 years. In addition to increasing age, people of any age who have serious underlying medical conditions (cardiovascular, high blood pressure, diabetes, chronic lung, chronic liver, cancer, immunocompromise) or severe obesity are at higher risk for severe illness. Every individual needs to take into account their personal risk factors when making decisions about going out.

Fall 2021 Recreation eGuides

Browse the eGuides for aquatics, general interest, sports and fitness, inclusive recreation, specialty arts and virtual programs.

Aquatics registration starts on Monday, August 16 at 9 pm.
Registration for all other recreation, arts and special interest programs starts on Wednesday, August 18 at 9 pm.

Limited on-ice programming, including learn to skate, hockey and public skating programming will be coming later this fall, with a tentative start date of after Thanksgiving.

PA days and before and after school programs

Participants must complete a program enrolment form, found in the Forms for extended Recreation and Culture programs section.

PA Days

Browse PA day programs.

Before and after school programs

Registration for Before and After School care for 2021-2022 school year:

  • Wednesday, June 9 at 9 pm

Start or finish the school day with fun! Get active with games and sports and be creative with arts and crafts. Some quiet time for homework, too. Make new friends when you join our Club. The City of Ottawa is a registered HIGH FIVE® organization. We commit to healthy child development and safety for children’s recreation programs. Choose quality for your kids! The Ministry of Education only permits us to provide children between the ages of 4-12 with either before or after school care. We are not able to provide both services to the same child.

Ottawa-Carleton District School Board (OCDSB)

  • September 7, 2021 to June 30, 2022
Location Address Phone number Before or after school Barcode
Bob MacQuarrie - Orléans 1490 Youville Drive 613-580-9600 After 1600781
CardelRec Goulbourn 1500 Shea Road 613-580-2532 After 1600394
Glen Ogilvie school 46 Centrepark Drive 613-580-9600 After 1600784
Greely 1448 Meadow Drive 613-580-2424 ext. 30235 Before 1600520
Greely 1448 Meadow Drive 613-580-2424 ext. 30235 After 1600514
Greenboro 363 Lorry Greenberg Drive 613-580-2805 After 1599314
Hintonburg 1064 Wellington Street West 613-798-8847 After 1599692
Hunt Club-Riverside 3320 Paul Anka Drive 613-580-2990 After 1600787
Manotick 5572 Doctor Leach Drive 613-580-2424 ext. 30235 Before 1600530
Manotick 5572 Doctor Leach Drive 613-580-2424 ext. 30235 After 1600509
Minto - Barrhaven 3500 Cambrian Road 613-727-2683 Before 1600659
Minto - Barrhaven 3500 Cambrian Road 613-727-2683 After 1600405
Pat Clark Community Cente 4355 Halmont Drive 613-748-1771 After 1602095
Richcraft - Kanata 4101 Innovation Drive 613-580-9696 After 1600658
Sandy Hill 250 Somerset Street East 613-564-1062 After 1598720
St-Laurent 525 Côté Street 613-742-6767 After 1600099
Terry Fox School 6400 Jeanne D'Arc Boulevard 613-580-9600 After 1600783

Ottawa Catholic School Board (OCSB)

  • September 7, 2021 to June 29, 2022
Location Address Phone number Before or after school Barcode
Bob MacQuarrie - Orléans 1490 Youville Drive 613-580-9600 After 1600782
CardelRec Goulbourn 1500 Shea Road 613-580-2532 After 1600394
CardelRec Goulbourn 1500 Shea Road 613-580-2532 After 1600433
Greely 1448 Meadow Drive 613-580-2424 ext. 30235 Before 1600520
Greely 1448 Meadow Drive 613-580-2424 ext. 30235 After 1600514
Greenboro 363 Lorry Greenberg Drive 613-580-2805 After 1599778
Hunt Club-Riverside 3320 Paul Anka Drive 613-580-2990 After 1600787
Manotick 5572 Doctor Leach Drive 613-580-2424 ext. 30235 Before 1600530
Manotick 5572 Doctor Leach Drive 613-580-2424 ext. 30235 After 1600509
Minto - Barrhaven 3500 Cambrian Road 613-727-2683 Before 1600704
Minto - Barrhaven 3500 Cambrian Road 613-727-2683 After 1600547
Pat Clark Community Cente 4355 Halmont Drive 613-748-1771 After 1602095
Sandy Hill 250 Somerset Street East 613-564-1062 After 1598720
St-Laurent 525 Côté Street 613-742-6767 After 1600099

Conseil des Écoles publiques de L'est de l'Ontario (CEPEO)

  • August 31, 2021 to June 23, 2022
Location Address Phone number Before or after school Barcode
CardelRec Goulbourn 1500 Shea Road 613-580-2532 After 1600480
Greenboro 363 Lorry Greenberg Drive 613-580-2805 After 1599789
Minto - Barrhaven 3500 Cambrian Road 613-727-2683 Before 1600715
Minto - Barrhaven 3500 Cambrian Road 613-727-2683 After 1600418
Pat Clark Community Cente 4355 Halmont Drive 613-748-1771 After 1602095
Sandy Hill 250 Somerset Street East 613-564-1062 After 1598773
St-Laurent 525 Côté Street 613-742-6767 After 1600100

Conseil des Écoles catholiques du Centre-Est (CECCE)

  • Date to come
Location Address Phone number Before or after school Barcode
CardelRec Goulbourn 1500 Shea Road 613-580-2532 After 1600480
CardelRec Goulbourn 1500 Shea Road 613-580-2532 After 1600470
Huntclub 3320 Paul Anka Drive 613-580-2990 After 1600798
Minto - Barrhaven 3500 Cambrian Road 613-727-2683 Before 1600715
Minto - Barrhaven 3500 Cambrian Road 613-727-2683 After 1600418
Pat Clark Community Cente 4355 Halmont Drive 613-748-1771 After 1602095
Sandy Hill 250 Somerset Street East 613-564-1062 After 1598773

Inclusive Recreation

Inclusive Recreation offers integration support in After School programs.

Recreation and leisure for older adults

senior centres, older adult programs, active living club…

Learn More

Financial support – Ottawa Hand in Hand

If you are already a participant in a community or social service agency program, if you are an individual or family with a low-income or a family member with a disability, you may qualify for the Ottawa Hand in Hand recreation and culture fee support program.

Only residents of the City of Ottawa may apply for the Ottawa Hand in Hand subsidy, on their own behalf or for a dependent wishing to participate in programs or activities offered by the Recreation, Cultural and Facility Services Department (RCFS). For additional information on Ottawa Hand in Hand, the City of Ottawa’s fee assistance program, residents are invited to visit their local recreation or culture facility or any City Client Service Centre.

Please note: applicants will be asked to provide proof of identity, residency and of financial need and should be prepared to provide copies of formal documentation.

Applicants must meet one of the following eligibility requirements:

  • Evidence of being in receipt of Ontario Works
  • Evidence of being in receipt of a Child Care Subsidy
  • Evidence of being in receipt of Essential Health and Social Supports
  • Evidence of being in receipt of Ontario Disability Support Pension (ODSP)
  • Evidence of being in receipt of Assistance for Children with Severe Disabilities (ACSD/MCSS)
  • Evidence of being in receipt of a Guaranteed Income Supplement (GIS)
  • Means test using the Low Income Cut-Off
    • T451E Notice of Assessment or,
    • Child Tax Benefit Form
  • Special circumstances may also be considered (details to be provided in the application form).
  • Residents of all ages are eligible.
  • Residents are encouraged to apply as early as possible before the program registration period.
  • Each qualifying individual, or member of a family, is eligible for an annual amount of fee support ($200 per person).
  • Applicants are encouraged to pay a minimum of 25 per cent of the program cost.
  • A parent or guardian can transfer all, or a portion of their Ottawa Hand in Hand fee support entitlement to a child or children in their household.

How to apply

  1. Complete the online application form, or pick one up at most staffed recreation facilities or at a Client Service Centre.
  2. Bring the completed application form to your local recreation or cultural facility.

A supervisor will review the application for approval. Applications can only be approved at a recreation or cultural facility.

Enrolment and medication forms

You will need to complete the following form(s) if you are registering your child(ren) in a program that meets one or more of the following criteria:

  • The program operates for 2.5 hours or more at one time
  • The program is considered a before or after school program
  • The program is considered a day camp; march break camp, PA day camp, winter holiday camp or summer camp
  • The program is an unlicensed drop-off preschool program offered for two or more hours at a time (e.g. Duffer Doo)

All participants must submit a completed Enrolment Form on or before the first day of camp. If required, please also complete the Medication Forms and submit them at the same time. Forms will be emailed to clients and we encourage you to fill them out in advance. Printed copies will be available on site.

Conditions of Enrolment

  1. An Enrolment Form must be completed for each participant. If a participant suffers from severe allergies, parents or legal guardian must complete the Medication Administration Request Form, provide two auto-injectors of epinephrine (i.e. EpiPen) and a current photo of the participant.
  2. Parents or legal guardians must notify Program Staff of any changes to the information given on the Enrolment Form including medical, physical and emotional health issues and/or custody arrangements.
  3. Parents or legal guardians must notify Program Staff if the participant will be late attending the program or absent.
  4. Those authorized on the Enrolment Form to pick up the participant will be requested to follow the program’s signing-out procedures.  Staff will not release a participant to any person who is not authorized by the parent or legal guardian to do so. Participants walking to and from the program site will have their arrival and departure information recorded by a staff person.
  5. Participants must be picked up and dropped off by the agreed upon time and by those persons authorized to do. In cases where the participant is underage and has permission to leave on their own, parents or legal guardians will provide the time the minor should be expected to arrive and the time they are allowed to leave the program.
  6. Parents or legal guardians are responsible for the participant before the start of the program and upon arrival when picking up the participant at the end of the program.
  7. City of Ottawa attempts to offer an allergen-safe environment. Please do not send the participant with lunches or snacks that may contain nuts, traces of nuts or nut by-products.
  8. Participants are responsible for their own belongings. The City of Ottawa shall not be responsible for loss or damage to property belonging to program participants.
  9. Participants are not to bring electronic devices, iPods, smart phones, tablets, toys or similar items unless requested to do so by staff.
  10. All electronic equipment with photographic capabilities (including cellular telephones) is strictly prohibited.
  11. Participants are to be capable of utilizing the washroom facilities with little to no prompting. Participants in a non-parented program must be toilet trained prior to the start of the program.
  12. Participants with behavioural difficulties may require additional support and may be referred to Inclusive Recreation for specialized and individual program planning.
  13. Parents/guardians agree to pay for any and all damages intentionally caused by the participant to facility property and/or the property of others.
  14. Illegal drugs, alcohol, or weapons are forbidden on City of Ottawa property.
  15. Participants are expected to demonstrate basic respect for the dignity and rights of other program participants and staff. The City of Ottawa reserves the right to immediately suspend or terminate the enrolment of any participant who displays any behaviour that violates the following guidelines:
    1. Inappropriate behaviour, foul language and aggressive behaviour to other participants and staff.
    2. Respect for City of Ottawa property and the property of others.
  16. All participants must comply with Federal, Provincial and Municipal laws and all rules, regulations, policies, procedures and by-laws of the City of Ottawa.

Non-compliance with the Conditions of Enrolment will result in a written warning. If the Conditions of Enrolment continue to be breached, the City of Ottawa reserves the right to discharge the participant. A participant may be discharged immediately after a one- time occurrence where the behaviour is deemed serious, i.e. violent and/or abusive.

Terms and conditions of registration

Programs must be paid for in full at the time of registration. Payment can be made by cheque, credit card, debit card or cash. Cheques are made payable to the City of Ottawa. Prepaid or reloadable credit cards, gift certificate, Visa Debit and Interac Online are not accepted at this time.

Waitlist

If a spot should become available due to another person cancelling or transferring out of the class, you will receive a call from staff. At that time you can decide whether to take or decline the spot. You may register in another class and on the chance your waitlisted course becomes available, you will be contacted to confirm if you wish to be transferred back to your original preference.

Incorrect age

Unfortunately the registration system will not allow you to register if you do not meet the required age at the start of the program. Contact your local recreational facility, Client Service Centre, or call 3-1-1.

Cancellations

Courses with insufficient registration will be cancelled. If a class or lesson is cancelled, every attempt will be made to re-schedule. If the class or lesson cannot be rescheduled, a refund will be issued.

Withdrawals and refunds

Withdrawals can be made:

Online, up to 7 days before course start date for a credit on your recreation account.
At any recreation facility or Client Service Centre.

Refunds:

When requesting a refund, you must submit a completed Refund Request Form available at any recreation facility or Client Service Centre.

  • Refunds can be issued only by cheque, credit card, or as a credit on your recreation account
    • With the City moving to a new registration, booking and payment system, we are asking you to request a refund when withdrawing from a course, rather than adding a new credit to your account.
    • Processing fees are being waived for a refund of credits that have been on your account for less than two years.
      • The $15 processing fee will still apply to a refund of credits on your account for more than two years.
    • If more than 50% of the course/membership has elapsed, no refund or credit on account will be offered.
    • ​There are no refunds or credits for private lessons.
    • For admission and goods purchases, refunds will be processed at the Facility with proof of purchase.

Returned cheque /declined credit card fee

A service fee will be charged after two declined credit card payments and on all cheques returned as Non Sufficient Funds (NSF), Stop Payment or Funds Not Cleared.

Credits on Account

Credits can be left on your account for two years. After which, refunds will be issued automatically and subject to a $15 processing fee.

Seniors’ discount

City of Ottawa residents who are 65 years of age and over will receive a discount of 10 per cent when registering for a City program. A proof of age is required.

Non-resident fee

Non-Ottawa residents will be charged an additional 25 per cent per person per program or membership.

Credit Card payments in excess of $5,000

Credit Card payments totalling $5,000 or greater (within a one month period) will be charged a fee of 1.99% as authorized by City of Ottawa By-law 2013-191. The City's Accounts Receivable Unit will issue a blue invoice monthly for these fees.

Medication administration

If the participant requires that City of Ottawa staff be responsible for storing, administering or supervising the administration of any medication, the participant or parent/guardian is required to sign a release waiver and submit it to the facility where the program is being offered. Contact the facility for additional information.

Severe allergies

It is the responsibility of the participant or parent/guardian to identify if there are severe allergies that require an auto-injector. The City of Ottawa attempts to ensure the safety and well-being of all participants with "allergen-safe zones and practices". Participants or parents/guardians are required to provide two auto-injectors and sign a release waiver to be submitted to the facility where the program is offered.

I Love to programs

About the I Love to programs

Over 3,500 children and youth get to take part in organized sport, recreation and cultural activities each year thanks to the I Love to Programs, made possible by the City of Ottawa and Canadian Tire Jumpstart charities.

I Love to programs are offered across the City in parks and recreation facilities.

To learn more information about the programs or if they are offered in your community please email:

Please include the following information:

  1. Your child’s age
  2. Program(s) of interest
  3. Which neighbourhood you live in

Assumption of risks

When participants from multiple families attend a drop-in or registered program, there is an increased risk of the COVID-19 virus coming into the facility.

  • All individuals, including aquatic participants, staff, and visitors must be screened daily.
  • Screenings should be conducted whenever possible before individuals enter the facility.
  • Children who are infected with the COVID-19 virus are more likely than adults to have very mild infections or to have no symptoms at all, but these children can still transmit the infection to other children and to adults at the facility. This means that participants can bring home an infection acquired in a facility and put other persons at risk. The screening process will not detect infected children or adults who do not have symptoms at the time of screening
  • Residents over 65 years of age are at a higher risk at contracting COVID-19
  • For COVID-19 specifically, anyone who fits any of the criteria below will not be allowed into the facility or program and will need to self-isolate for a period of 14 days or as related to management of symptoms outlined below, from the Ministry of Health’s ‘COVID-19 Reference Document for Symptoms’:
    • Fever (temperature of 37.8 degrees C or greater), new or worsening cough, shortness of breath
    • Other symptoms
      • sore throat, difficulty swallowing
      • new olfactory or taste disorder(s)
      • nausea, vomiting, diarrhea, abdominal pain
      • runny nose, or nasal congestion (in absence of underlying reason for these symptoms such as seasonal allergies, postnasal drip, etc.)
    • Other signs
      • clinical or radiological evidence of pneumonia
    • Atypical symptoms and signs
      • unexplained fatigue, malaise, myalgias, delirium (a serious medical condition that involves confusion, changes to memory, and odd behaviours)
      • unexplained or increased number of falls
      • acute functional decline
      • worsening of chronic conditions
      • chills
      • headaches
      • croup, conjunctivitis, multisystem inflammatory vasculitis in children, unexplained tachycardia (heart rate over 100 beats per minute), including age specific tachycardia for children, decrease in blood pressure, unexplained hypoxia (even if mild i.e. O2 sat <90%), lethargy and difficulty feeding in infants (if in other diagnosis)
    • Symptoms compatible with COVID-19 and in whom laboratory diagnosis of COVID-19 is inconclusive
    • outside of Canada in the last 14 days

If participants are displaying one or more symptoms of COVID-19, they will not be permitted into the facility or aquatic program.

I fully understand that the program or activity for which the participant is partaking in may involve personal risk, dangers, and hazards that all participants are required to assume including but not limited to some risk of illness, or personal injury caused by physical activity or other participants. Understanding this, I hereby accept as participant or on behalf of the minor participant all risks, dangers, and hazards as well as the possibility of illness, personal injury or other loss resulting from the participant’s participation in this program or activity. I agree to release, waive, and discharge the City of Ottawa, as well as its employees, officials, agents, and volunteers, from all liability to me, and to the participant, and to my heirs, executors and administrators, that we have, or may have in the future, for all loss or damage and from any claims or demands for such loss or damage on account of personal illness, injury, and damage including death or property loss, however caused, as a result of the participant’s participation in this City program or activity.