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Fire safety programs and outreach

Public Education

Public Education educates the public about fire / life safety and fire safety regulations. This is completed through carrying out the following:

  • Hosting and participating in public education events and training sessions to promote fire safety
  • Developing and distributing education materials
  • Utilizing social media to advocate fire safety

Our Public Education Services:

  • Fire Station Tour
  • Fire Extinguisher Training
  • Fire Safety Presentation
  • Fire Truck Visit
  • OFS Public Education Event Information
  • OFS attendance at a community event
  • Public Education Program Information
  • Sparky/Fire Safety House/Display Table

The delivery of Public Education and Fire Prevention is mandated for every municipality under the Fire Protection and Prevention Act.

Details on scheduling station tours and community events

Dates and Time Frame

All inquiries, by the public or personnel, are to be directed to: fireeducation@ottawa.ca or (613) 580-2658

Mondays:
13:00 – 15:00; 18:30 – 21:00
Thursdays:
18:30 – 21:00
Saturdays:
09:00 – 11:00; 13:00 – 15:00; 18:30 – 21:00

Exceptions:

Station #12
Wednesdays:
13:00 – 15:00; 18:30 – 21:00
Thursdays:
18:30 – 21:00
Saturdays:
09:00 – 11:00; 13:00 – 15:00; 18:30 – 21:00

Station #44
Wednesdays:
13:00 – 15:00; 18:30 – 21:00
Fridays:
18:30 – 21:00
Saturdays:
09:00 – 11:00; 13:00 – 15:00; 18:30 – 21:00

Station #53
Tuesdays:
13:00 – 15:00; 18:30 – 21:00
Thursdays:
18:30 – 21:00
Saturdays:
09:00 – 11:00; 13:00 – 15:00; 18:30 – 21:00

*Please note that other exceptions may apply when Ottawa Fire Services is taking part in annual campaigns. 

Wake Up! Program

Wake Up! Get a Working Smoke Alarm.

Firefighters visit Ottawa homes each spring and fall and have been doing so since the Wake Up! program began in 2005. They visit homes within the community to encourage residents to install, test and ensure that smoke alarms and carbon monoxide alarms in their homes are present and in working condition.

Homeowners who need new or additional alarms are given information on how to acquire one. Meanwhile homeowners who do not have any working smoke alarms may have one immediately installed for them on-site, or be provided with new batteries.

Firefighters are in uniform and residents are not obligated to provide them access to their home. This is a courtesy call and only select areas each year are visited. If no one is home when OFS comes calling, fire safety information is left in the mailbox. 

Two eight-day blitzes take place every year as part of the annual Wake Up campaign. The first blitz is held in June and the second takes place in September.

 

Did you know?

A working smoke alarm can save your family's lives in the event of a fire in your home.

Did you know that 90 per cent of residential fires are preventable? In Ontario, from 1995 to 2004, almost half (48 per cent) of the preventable fatal fires had no smoke alarm warning. Out of those fires:

  • 60 per cent had no batteries or power removed
  • 7 per cent had dead batteries
  • 4 per cent the batteries were not properly installed

In Ottawa, 44 people have lost their lives due to fires since 2002.

Legal responsibility

In Ontario, you must have a working smoke alarm outside every sleeping area in your home. As of March 1, 2006 you must also have at least one working smoke alarm on every storey that does not contain a sleeping area. It's the law!

If you live in a rental unit, it is the owner's legal responsibility to make sure that you have working smoke alarms.

It is also against the law to disable a smoke alarm.

Furthermore, the Ontario Fire Marshal recommends that each bedroom has a smoke alarm installed within it.  The revised Ontario Building Code requires that new homes have smoke alarms installed each bedroom and the Fire Marshal is asking that all fire departments in Ontario support this initiative and advocate for smoke alarms in bedrooms.

Half of home fire deaths result from fires reported between 11 p.m. and 7 a.m. when most people are asleep.  In fact, one quarter of home fire deaths were caused by fires that started in the bedroom. If you need more reasoning to ensure you have working smoke alarms, three out of five home fire deaths happen from fires in homes with no smoke alarms or no working smoke alarms.

Quick Tips:

  • Smoke alarms should be installed outside each sleeping area or where a sleeping area is served by a hallway, install the alarm in the hall.  Ensure the smoke alarm is installed on or near the ceiling, in accordance with the manufacturer’s instructions.
  • Install a new battery at least once a year; however we recommend changing them each time we change our clocks. That means once in the spring, and once in the fall.
  • Smoke and Carbon Monoxide (CO) alarms should be tested once a month to ensure they are working properly.  
  • Dust can clog a smoke alarm, so carefully vacuum the inside of the unit if possible. Remember, if it’s electrically connected, shut the power off first. 

Test your smoke alarm

To make sure your smoke alarm is working, you should test it once a month by pushing the test button.

If you think your smoke alarms are more than 10 years old, replace them with new ones.

Change your clock, change your battery

To make sure that the batteries are always fresh, change the battery in your smoke alarm when you change your clock in the spring and fall.

If you do not have a working smoke alarm or if you want more information about smoke alarms and fire safety, contact Ottawa Fire Services at 613-580-2860.

Public attitude towards fire safety

A national study commissioned by Duracell and the Canadian Association of Fire Chiefs (CAFC) showed:

  • One in 10 Canadians experiences a fire in their home, but 48 per cent believe it won’t happen to them
  • 64 per cent of Canadians claim to have an escape plan, but 63 per cent never practice it
  • 28 per cent have replaced a smoke alarm
  • 19 per cent have never replaced their batteries

A fire can destroy your home in minutes.

Energy source for smoke alarms

As an energy source for smoke alarms, the Ontario Building Code states:
9.10.19.3. Power Supply(1) Except as permitted in Sentence (2), smoke alarms shall be installed by permanent connections to an electrical circuit and shall have no disconnect switch between the overcurrent circuit device and the smoke alarm.

Many homes in Ontario have smoke alarms that rely solely on the supply of household electricity as an energy source. When power to your home is disrupted for any reason, the smoke alarms are no longer energized. Often, a power outage is planned and managed. For many customers, it is desirable to have the power outage during the night, when their demand for electricity is minimal. Unfortunately, this is when most people are at home sleeping, and depend on a working smoke alarm for early warning of a fire.

Many retailers offer smoke alarms with various features. One such feature is dual power. This smoke alarm option is designed to satisfy the requirements of the Ontario Building Code, and offer an additional energy source from a 9 Volt battery. This unit provides continuous protection when household electricity is not available. The dual power smoke alarm does not have battery charging capability and just like any other battery operated smoke alarm, the battery should be changed twice a year. Another option to ensure continuous protection during a power outage is to install additional battery operated smoke alarms within your home.

Remember, change your clocks, change your batteries.

Smoke alarm tips

Which type of smoke alarm should a homeowner purchase?

It is the consumer's responsibility to assess the circumstances of their household and to select the most appropriate alarm. However, an important consideration in the purchase of a smoke alarm is conformance to a recognized standard. In Ontario, CAN/ULC-S531 is the recognized standard for both the ionization and photoelectric types of alarms. Both ionization and photoelectric type products conforming to this standard are available on the market. A homeowner will know that a smoke alarm meets the requirements of this standard by the ULC or cUL label on the device.

Which type of alarm is more effective?

There is no simple answer to this question. The two types operate on different principles and therefore may respond differently to various conditions. Some advantages to each type are set out below:

Ionization
  • Fastest type to respond to flaming fires
  • Lowest cost and most commonly sold
  • Some models have a hush or temporary silence feature that allows silencing without removing the battery
  • Some models are available with a long life battery
Photoelectric
  • Fastest type to respond to slow smouldering fires and white or gray smoke
  • Less prone to nuisance alarms from cooking

Notwithstanding these differences, to achieve ULC listing, both alarms must be tested to the same standard and meet the same requirements. Photoelectric smoke alarms may respond slightly faster to smouldering fires, while ionization alarms respond slightly faster to flaming fires. Since you can't predict the type of fire that will occur, it is difficult to recommend which is best. Both alarms will detect all types of fires that commonly occur in the home. Installing both types of smoke alarms in your home can enhance fire safety.

Information provided by the Office of the Fire Marshal

What should tenants do if they don't have a working smoke alarm?

The Ontario Fire Code states that the owner is responsible for both the installation and maintenance of smoke alarms. It also states that "Smoke alarms shall be maintained in operating condition by the owner." This means at all times. Tenants should test the smoke alarms as per the manufacturers recommendations.

Where should I install my smoke alarms?

The Ontario Fire Code states:" Effective March 1, 2006, it is the law for all Ontario homes to have a working smoke alarm on every storey and outside all sleeping areas. With this previously announced Fire Code amendment now in effect, it is hoped there will be a reduction of the number of preventable fire-related injuries and fatalities.

The amendment covers single family, semi-detached and town homes, whether owner-occupied or rented."

When should I replace my smoke alarm?

Studies have shown that alarms should be replaced after seven to 10 years.

Why does my smoke alarm go off a lot?

It may be dirty. Clean the unit with a vacuum cleaner - dust particles can and often do set off false alarms.

The alarm may also need to be moved or replaced. It could be too close to the kitchen, bathroom, or heat register. If the alarm appears to be defective, replace it as soon as possible.

Why does my alarm beep?

It may have a weak or inappropriate battery. Check the manufacturer's instructions.

Ontario Fire Marshal

Working smoke alarms: it's the law

Be Safe, Be Seen

Ottawa Fire Services, in partnership with Safer Roads Ottawa and the Ottawa Police Service will launch the fourth annual "Be Safe, Be Seen" initiative.

Logo for Be Seen, Be Safe campaign with cyclist, runner, pedestrians and pets

 As part of the initiative, residents are encouraged to drop by any of the City of Ottawa Fire Stations in urban areas or one of the four rural fire offices, and receive a complimentary light or reflective item.  Each resident will be able to choose one item from the following list: a set of bike lights, a reflective armband/leg band or a pedestrian light. The safety items will help make road users more visible at night while walking, biking, running or partaking in other activities.  For residents or groups of residents looking for safety items, we encourage you to send a request to sro@ottawa.ca

The initiative begins on Monday, October 1 and will run until Wednesday, October 31. For a full list of station locations and the hours in which residents can pick up their items, please see list below or call 613-580-2860.

Urban Areas

Station 11

135  Preston St. – K1R 7P8

8:00am – 8:00pm  when firefighters are present

Station 12

636  O’Connor St. – K1S 5H6

8:00am – 8:00pm  when firefighters are present

Station 13

530  King Edward Ave. – K1N 7N4

8:00am  – 8:00pm when firefighters are present

Station 21

1300  Woodroffe Ave. – K2C 3X4

8:00am  – 8:00pm when firefighters are present

Station 22

1397  Richmond Rd. – K2B 8S2

8:00am  – 8:00pm when firefighters are present

Station 23

1443  Carling Ave. – K1Z 7L9

8:00am  – 8:00pm when firefighters are present

Station 24

230  Viewmount Dr. – K2E 8B6

8:00am  – 8:00pm when firefighters are present

Station 25

60  Knoxdale Rd. – K2G 1A5

8:00am  – 8:00pm when firefighters are present

Station 31

3255  Conroy Rd. – K1G 3N4

8:00am  – 8:00pm when firefighters are present

Station 32

3202  Leitrim Rd. – K1T 3T6

8:00am  – 8:00pm when firefighters are present

Station 33

3336  McCarthy Rd. – K1V 0H9

8:00am  – 8:00pm when firefighters are present

Station 34

700  Brookfield Rd. – K1V 6J4

8:00am  – 8:00pm when firefighters are present

Station 35

2355  Alta Vista Dr. – K1H 7M6

8:00am  – 8:00pm when firefighters are present

Station 36

900  Industrial Rd. – K1G 3Y8

8:00am  – 8:00pm when firefighters are present

Station 37

910  Earl Armstrong – K1X 1H7

8:00am  – 8:00pm when firefighters are present

Station 41

380  Eagleson Rd. – K2M 1G8

8:00am  – 8:00pm when firefighters are present

Station 42

1021  Teron Rd. – K2K 1R2

8:00am  – 8:00pm when firefighters are present

Station 43

3845  Old Richmond Rd. – K2H 5C1

8:00am  – 8:00pm when firefighters are present

Station 44

1075  Greenbank Rd. – K2J 1X8

8:00am  – 8:00pm when firefighters are present

Station 45

1040  Riddell Dr. – K2K 1X7

8:00am  – 8:00pm when firefighters are present

Station 46

34  Iber Rd. – K2S 1E8

8:00am  – 8:00pm when firefighters are present

Station 47

3559  Greenbank Rd. – K2J 0V1

8:00am  – 8:00pm when firefighters are present

Station 51

900  Montreal Rd. – K1L 0S8

8:00am  – 8:00pm when firefighters are present

Station 52

6213  Jeanne D’Arc – K1C 2M3

8:00am  – 8:00pm when firefighters are present

Station 53

500  Charlemagne Boul. K4A 1S2

8:00am  – 8:00pm when firefighters are present

Station 54

3080  Old Innes Rd. – K1W 1C8

8:00am  – 8:00pm when firefighters are present

Station 55

1700  Blair Rd. – K1B 4E6

8:00am  – 8:00pm when firefighters are present

Station 56

275  Coventry Rd. – K1K 3X6

8:00am  – 8:00pm when firefighters are present

Station 57

220  Beechwood Ave. – K1L 8A8

8:00am  – 8:00pm when firefighters are present

Rural Areas

West Office

Fire Station 64 - Carp

Call during business hours to ensure staff is available or items in stock

475 Donald B. Munro Dr. - Office 613-580-2424 xt 32260

South West Office

Fire Station 81 – Stittsville

Call during business hours to ensure staff is available or items in stock

1643 Main St. - Officer 613-836-3337

South East Office

Fire Station  94 – Manotick

Call during business hours to ensure staff is available or items in stock

5669 Manotick Main St. - Office 613-692-3301

East Office

Fire Station  73 – Vars

Call during business hours to ensure staff is available or items in stock

6090 Rockdale Rd. -  Office 613-835-1682

Fire Prevention Week 2017

October 8th to 14th October 2017

Every Second Counts - Plan 2 Ways Out.

Fire Prevention Week theme. Every Second Counts. Plan 2 ways out.

Contact Public Education

Contact Public Education to Request the following:

  • Fire Station Tour
  • Fire Extinguisher Training
  • Fire Safety Presentation
  • Fire Truck Visit
  • OFS Public Education Event Information
  • OFS attendance at a community event
  • Public Education Program Information
  • Sparky/Fire Safety House/Display Table

By Email

For Public Education: FireEducation@ottawa.ca

By Phone:

Telephone Directory: 613-580-2860

Fax: 613-580-2864 

Please allow 2-3 business days for an initial response after leaving a voicemail or sending an email.

Please note phone lines are monitored during standard office hours Monday to Friday. For after-hours information and non-emergency support or assistance please dial 3-1-1 and a City of Ottawa client service agent will assist you. Call 9-1-1 for emergencies only.

Public Education Frequently Asked Questions

1. Do you offer birthday party events?

No, although we’d like to wish everyone a Happy Birthday, we are an emergency service that provides educational information such as station tours, fire extinguisher training, and fire safety presentations.

2. Do you offer fire extinguisher training?

Yes*, free of charge. We visit 1 work location every 6 months.

Bullex Training: Indoor training all year round

Tutor Training: Outdoor training held from spring to fall *Please note for the Tutor training you must provide your own fire extinguisher. (One 10lb extinguisher can train 3-4 people)

For more information please contact the Fire Education Division at 613-580-2424 x15376 or at fireeducation@ottawa.ca

3. Do you offer display tables at events and fairs?

We offer a free display tables at fairs, and events with a Fire Prevention Officer who will promote fire safety and hand out information material. For more information please contact the Fire Education Division at 613-580-2424 x15376 or at fireeducation@ottawa.ca

4. What is the availability of the Fire Safety House & Learning Centre?

Fire Safety House is only available for grade 3-4 students through the spring and fall & The Learning Centre is only available for grade 7-8 students through the spring and fall

For more information please contact the Fire Education Division at 613-580-2424 x15376 or at fireeducation@ottawa.ca

5. Do you offer Fire Station Tours?

Yes, minimum of 10 people and a maximum of 25 people per group, this is an educational tour only and does not offer a party room to hold events.  For more information please contact the Fire Education Division at 613-580-2424 x15376 or at fireeducation@ottawa.ca

6. Can you send a fire truck to an event?

Yes, if it is a non profit event with a minimum of 50 participants.  We require a minimum of two weeks’ notice in order to schedule the trucks.

Friendly reminder: Personnel in the Fire Station are emergency responders and at any time and point may have to leave or may not be present if an emergency occurs.

7. Do you do Fire Safety Presentations?

Yes for high rises, ESL schools, elementary & high schools, as well as for senior residences. For more information please contact the Fire Education Division at 613-580-2424 x15376 or at fireeducation@ottawa.ca

8. Do you offer Youth Fire Safety Programs?

We offer a Juvenile Fire Setters Program. For more information please contact the Fire Education Division at 613-580-2424 x15376 or at fireeducation@ottawa.ca