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Getting around the City

Accessible Parking Permit (APP)

Holders of a valid Accessible Parking Permit (APP) are entitled to special parking privileges in public parking areas and on public roadways. Ottawa residents with temporary or permanent disabilities can obtain an application for an Accessible Parking Permit (APP) by calling ServiceOntario at 1-800-267-8097 or by contracting your local ServiceOntario centre.

Who is eligible?  

Any person who holds an Accessible Parking Permit (APP) is eligible. The City of Ottawa honours valid accessible parking permits, licence plates, markers, or devices bearing the international symbol for access, for permit holders from other jurisdictions.

Getting or replacing an Accessible Parking Permit (APP) 

Ottawa residents with temporary or permanent disabilities can obtain an application for an Accessible Parking Permit (APP) by calling ServiceOntario at 1-800-267-8097or by contacting your local ServiceOntario centre.

 How to use your permit  

Your permit must be displayed on the dashboard or sun visor of the vehicle in a way that the permit number and expiry date are clearly visible.

On-street privileges 

Time limits are extended to four (4 ) hours at Pay & Display machines and elsewhere where parking is permitted, regardless of the time limit posted on the signs.  

Parking at Pay & Display machines is free.  

Vehicles may be parked up to four (4) hours in "no parking" zones. Permit holders may be picked up and dropped off in "no stopping" and "loading" zones, as well as in reserved bus lanes and reserved bicycle lanes as long as traffic is not impeded. Drivers are NOT permitted to wait for permit holders to return after they are dropped off in these locations.

These parking privileges do not apply to off-street parking facilities such as those at Federal Government buildings and Private Institutions (i.e.- Ottawa Macdonald-Cartier International Airport, hospitals, etc.).  

international symbol for accessibility for persons with physical disabilitiesOff-street privileges 

All parking lots in the City of Ottawa with 20 or more public parking spaces are required to reserve at least one parking space for the use of permit holders. These spaces are identified by official signs showing the international symbol for accessibility for persons with disabilities.

Permit holders are required to pay the same parking fee as other parking lot users, unless signs indicate otherwise.

Restrictions 

Permit holders are subject to all other Traffic and Parking By-law provisions including respecting the Winter Overnight Parking Ban and cannot block driveways, park in front of a fire hydrant or park within nine (9) metres of an intersection. 

Vehicles must not be stopped or parked in a way that blocks traffic. 

Permit holders cannot park facing the wrong direction (facing on-coming traffic).

Permit holders cannot park more than 15 centimetres away from a curb (includes the middle of a dead end street/cul-de-sac).

Permit holders cannot park in “no stopping zones“.  "No stopping" regulations are in effect on many roadways during peak traffic hours, usually Monday to Friday, 7:00 a.m. to 9:00 a.m. and 3:30 p.m. to 5:30 p.m. Permit holders are not exempt from these regulations. Permit holders also cannot stop in school bus loading zones, taxi zones, and police vehicle zones. 

Questions? 

Please contact us for more information.

Bicycle parking

Parking

See the Ottawa Toursim video to see how Ottawa is the Cyclist’s City. 

The City of Ottawa offers a number of options for parking your bike:

  • Free parking at all city-owned parking lots and garages 
  • Red bike racks at various Transitway stations
  • Bike racks at City of Ottawa client service centres, community and recreation centres
  • Blue Velocity bike racks on the street (April to November)
  • Ring-and-post racks at various locations throughout the city

Want to request a bike rack on a public street or at a park convenient for you? Contact the City of Ottawa at 3-1-1 or send your request to travelwise@ottawa.ca.

Locking your bike

Always try to pick a spot in a busy, public place to lock your bike. Follow these tips to keep your bicycle safe:

  • Buy the best lock you can afford
  • Lock your bike to something solid
  • Lock your frame and your wheels – use two locks (one U-lock and one cable lock) to secure more parts of your bike.
  • Remove your quick release items or replace quick release fasteners with bolts for added security
  • Disguise or personalize your bike with stickers, paint, etc. 

Cycling education programs

Become more comfortable and confident on the road, learning assertive cycling skills, traffic analysis, general bicycle maintenance, route planning and more. The City's cycling programs have been developed using the Canadian Cycling Association's CAN-BIKE program. CAN-BIKE is oriented toward recreational and utilitarian cycling. Instructors are nationally certified highly skilled cyclists.

Programs are offered from April through to October across the city.

Got a Bike Club? Sign your group up for a lesson.

See you on the road.

Contact

Cycling education courses for children

Bike RODEO – ages 6-10 – 2 hours

Essential bicycle handling and traffic skills for young cyclists in a fun festival type atmosphere. Topics include helmet fitting, bicycle maintenance, handling, signalling, gears, braking, avoiding road hazards and more. Participants must know how to ride.

Learn to Ride Private Lessons – ages 6 and up

For children and youth who cannot ride a bike. Participants will learn to balance, start, stop and turn. One 2-hour or two 1-hour sessions are offered on a one to one basis. Participants must have a bicycle and helmet. Instructors will meet you at your local school parking lot.

Cycling Safety for Kids – ages 9-13 – 4 hours

Essential bicycle handling and traffic skills for young cyclists. Helmet fitting, bicycle maintenance, handling, signalling, gears, braking, avoiding road hazards and more. Participants must know how to ride.

CAN-BIKE for Kids – ages 9-13 – 8 hours

Learn steering, signalling, right and left turns, changing gears, braking and avoiding road hazards. Young cyclists are taught to ride safely to school or to the local swimming pool on residential streets. Participants must know how to ride.

Rural Cycling for Youth – ages 14-17 – 4 hours

Enhance cycling skills for teenagers with riding experience. Maintenance, handling, hazard avoidance, emergency manoeuvres and learning to ride more safely in low-traffic areas.

Cycling education courses for adults

Commuter Cycling Safety – ages 14+ – 4 hours

Improve your confidence and ability to ride safely in traffic. Learn traffic theory and assertive cycling techniques. You must have basic experience cycling in low traffic areas.

CAN-BIKE I – ages 15 and up – 12 hours

Designed for both beginner and occasional cyclists, learn to ride confidently and safely in low traffic areas and on recreational pathways. Bike care, minor repairs, riding techniques, detecting and avoiding hazards, and emergency manoeuvres.

CAN-BIKE II – ages 15 and up – 18 hours

Assertive cycling is for commuters and recreational cyclists who already ride in traffic. Review riding skills, cycling proficiency, bicycle maintenance, health and fitness, equipment and bicycle consumerism. Pre-requisite for instructor training.

CAN-BIKE Commuter Cycling Safety – ages 18+ – 6 hours

Cycling to school or work offers significant challenges to both novice and experienced cyclists. One-day course for recreational and commuter cyclists who want to improve their competence and comfort level in traffic. Learn to recognize and react to common road hazards. Traffic problems are presented, then ridden through and discussed. Learn about the legal status of bicycles and essential bicycle handling techniques.

Cycling Skills for Women – 4 hours

Learn riding skills, bike maintenance, equipment, health and fitness. Specific topics such as night security and riding with children are explored. Female instructors.

Adult Learn to Ride Private Lesson – 1 hour

For adults who cannot ride a bike. Learn to balance, start, stop and turn. One session, on a one-to-one basis. You must have a bicycle and helmet.

Cycling Skills for Seniors – ages 50 and over – 3 hours

Learn the skills to ride confidently and safely in traffic areas and on recreational pathways. Bike care, minor repairs, riding techniques, detecting and avoiding hazards and emergency manoeuvres, helmet fitting, route planning and pathway safety.

CAN-BIKE Instructor Workshops – ages 16 and up – 18 hours

Workshops are open to CAN-BIKE II graduates with recommendations from their instructor. Develop effective teaching skills, course planning and risk management. Excellent rates of pay, flexible schedule and great opportunities. Instructors who complete all requirements and teach a minimum of three courses in the first year will be subsidized for 50 per cent of the costs affiliated with becoming a certified instructor.