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Be Healthy

Mental Health

Mental Health Information

Mental Health Resources and Referral Tool

  • Kids Help Phone (1-800-668-6868) provides confidential 24/7 phone and Live Chat for children ages 20 and under.
  • The Distress Centre answers calls 24 hours a day, seven days a week, with crisis line specialists providing confidential support. Callers can reach the Centre at 613-238-3311.
  • The Mental Health Crisis Line answers calls for people ages 16 or older 24 hours a day, seven days a week. Callers can reach the line at 613-722-6914.
  • Tel-Aide Outaouais offers French-language mental health telephone support from 8 a.m. to midnight every day. Ottawa residents can call 613-741-6433 and Gatineau residents can contact 819-775-3223.
  • The Youth Services Bureau (YSB) provides youth and family counselling, crisis support and a 24/7 crisis line at 613-260-2360.
  • Ottawa Public Health Information at 613-580-6744 (TTY 613-580-9656).
  • 211 connects callers to community, social, government and health service information in Ottawa 24 hours a day, seven days a week. The service is free, confidential and multilingual.

The Mental Health Referral Tool provides a list of various Ottawa-based community agencies, crisis lines, and hospitals that can be accessed by youth dealing with mental health and addiction issues.


Emergency Shelters

Women Fleeing Abuse

Men and Women

Sexual Health

Sexual Health Information

  • Sex it Smart: Youth campaign to raise awareness about condoms and improve access on how to get FREE condoms in the city
  • Get Tested Why Not: Information about sexually transmitted infections and testing options
  • Facebook: OPHSexHealth
  • Twitter: @OPHsexhealth
  • AIDS - Sexual Health Info Line: 1-800-668-2437 Monday to Friday from 9 am to 4 pm.
  • Ottawa Public Health Sexual Health page

Sexual Health Clinics

Sexual Health Clinics are here to help. For more information on clinic locations, hours of operations and services provided, visit: Sexual Health Centre.

Main Sexual Health Centre Clinic and Satellite Sites

The Main Sexual Health Centre clinic and satellite sites (Kanata, Ottawa West, Barrhaven, and Orléans) offer the following services:

  • Information on STIs (sexually transmitted infections) and contraception
  • Free testing and treatment for STIs
  • Confidential or anonymous HIV testing
  • Rapid HIV testing (point of care) – by appointment only at the Sexual Health Centre
  • Emergency contraception (ECP)- Plan B only
  • Affordable contraception (for those who qualify)
  • IUD/IUS insertion (by appointment only at main clinic)
  • Pregnancy testing & options counselling
  • Hepatitis A & B immunization (for those who qualify)
  • Free condoms

All services offered at the main Sexual Health Centre are available at the Satellite Clinics, with the exception of IUD/IUS insertions and anonymous HIV testing and Point of Care (rapid) HIV testing. (Confidential HIV testing is available at the Satellite Clinics).

Youth Sexual Health Clinics

School Sexual Health Clinics at the following locations: 

Drop-in services are available for students attending the following schools. Youth who do not attend a school with an SHC can access services at the Main Clinic or Community Satellite Clinics. 

School Address Hours
South Carleton High School 3673 McBean Street, Richmond Monday: 9:00 am to noon (when school is open)
West Carleton Secondary School 3088 Dunrobin Road, Dunrobin Wednesday: 9 am to noon  (when school is open)
Sir Robert Borden High School 131 Greenbank Road, Nepean Thursday: 1:30 to 4:30 pm (when school is open)
Osgoode Township High School 2800 8th Line Road, Metcalfe Wednesday: 10 am to 1 pm - every other week  (when school is open)

Youth Sexual Health/Harm Reduction Outreach Clinics

Drop-in services available to youth who are clients at the following locations:

Clinic Address Hours
Operation Come Home 150 Gloucester Street, Ottawa Thursday: 9:30 am to 11:30 am

YSB – Downtown Services

147 Besserer Street, Ottawa Thursday: 1 to 4 pm.

Bethany Hope

820 Woodroffe Ave, Ottawa Tuesday: 1pm to 3pm (every other week)

Healthy Living

Eat well

Visit the Nutrition page for information about:

Be active

For good health, the Canadian Physical Activity and Sedentary Behaviour Guidelines recommend that youth aged 12 to 17 years:

  • have at least 60 minutes per day of moderate to vigorous physical activity. These are activities that cause you to sweat a little and to breathe harder. This could include activities such as skating, skateboarding or bike riding
  • have vigorous physical activity at least 3 times per week. These are activities that cause you to sweat and be "out of breath". This could include activities such as running or rollerblading.
  • limit recreational screen time to no more than 2 hours per day. Reduce screen time by 30 minutes each day and replace that time with physical activity.

Spending more time outdoors and using active transportation to get around are good ways to sit less and move more. Here are some local Physical Activity Resources that can help you become more active:

For more information related to physical activity, visit: Recreation Programs.

Feel Good

  • Healthy bodies come in many shapes and sizes.
  • Focus on strengths and abilities.
  • Be a healthy role model. Children watch and learn.
  • Question the beauty industry and what you see and hear in the media.
  • Get enough quality sleep.

Quit Smoking

Check out:

  • Exposé is a student-led anti-tobacco industry campaign with a section on quitting smoking.
  • Leave the Pack Behind is a tobacco control initiative for young adults on post-secondary campuses with a section on quitting smoking.
  • Freeze the Industry is a youth-led campaign that raises awareness about ways the tobacco industry makes their products appealing to young people.

Whether you want to quit, are struggling with quitting, or need a reason to quit, Ottawa Public Health has a variety of tools and resources to help you. Check out the options on this page, or call 613-580-6744, (TTY: 613-580-9656) for more information.

Become familiar with the by-laws regulating smoking in the workplace, in indoor spaces, and outdoor spaces.


Safe Neighbourhoods

Crime Prevention Ottawa works to make Ottawa a safer place. There are a number of things you can do to learn about making your neighbourhood safe:

  • Take a look at the Neighbourhood Toolkit. The You and Your Family section has information about crime issues that might affect you, and how you can deal with them.
  • Get to know your neighbours. It's one of the best ways to beat crime. Learn more about how to do that in the Toolkit's Build a Better Neighbourhood section.
  • Find out what Crime Prevention Ottawa is doing and join the conversation about safety in our city. We're also on Facebook.

Party Tips

  • Noise violations: City of Ottawa Noise Bylaw states that hosts can be charged for the actions of their guests.
  • Alcohol in public: Other than in a licensed area, alcohol is not permitted in public places including sidewalks, streets, and parks.
  • Mischief & Theft: Under the Criminal Code of Canada, you can be charged with mischief for various disruptions. "Minor" things like taking a neighbour's lawn ornament or stealing a street sign, can lead to a charge of theft.
  • Don't Kick Your Garbage to the Curb: Your landlord must provide you with sufficient garbage bins which must be kept in the backyard/side yard. Garbage cannot be placed on the curb before 6pm on the day before your scheduled pick-up. For more information, visit: Garbage collection.

Ottawa Gangs

Crime Prevention Ottawa is working with Ottawa Police and community partners on the issue of gangs in the city. We've researched the problem and we've developed a strategy to address it, and to make sure young people don't join gangs. You can view our strategy online in this interactive presentation.

Sexual violence and social media

There's a dark side to social media—and the consequences can be life-changing. That's why Crime Prevention Ottawa is working in conjunction with the Ottawa Coalition to End Violence Against Women to understand more about the problem of social media being used in situations involving sexual violence. Do you want to learn more? Watch the videos and read the research report on the issue in Ottawa.


The Ottawa Police Service knows that bullying is a serious issue. Along with many other people in Ottawa, we too have posted several pictures on the Majic 100 Morning show's No More Bullies Facebook page during their campaign to raise awareness about bullying and its consequences. But showing our support is not enough; it takes everyone to stop bullying and together we are going to make a difference.

Bullying is a community issue that affects both youth and adults. Some very helpful resources include: