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How to pay for parking

How to pay for parking

Pay and Display

Park your vehicle in the Pay and Display area, which is marked by a sign with a P and $.

Pay and Display sign

Pay for on-street parking at the nearest Pay and Display machine with coins or a credit card (VISA, Mastercard or American Express).

Pay and Display machine

How to use a Pay and Display machine 

  1. Insert your payment.
    1. Deposit coins in the coin slot until the screen displays the amount of time you would like to park.
    2. ​Insert your credit card with the stripe facing down and right, and remove it quickly. Press the blue button on the left to purchase time in 25¢ increments until the screen displays the amount of time you would like to park. Press the blue button on the right for the maximum time allowed.
  2. ​Press the green button to print your receipt.
  3. Remove your receipt from the slot at the bottom right of the machine. 
  4. Display your receipt on your dashboard with the expiration time facing up.

Please note: Pay and Display machines are solar powered and sleep to conserve power. To turn it on, push one of the buttons or insert payment. If the machine does not provide a receipt, use the next closest machine.

Pay for parking by phone

PayByPhone parking lets you pay for and extend parking sessions at Pay and Display machines by making a phone call, using a mobile phone app or logging in online. 

Cost

  • Regular parking fees
  • 25¢ service fee per transaction
  • Optional 10¢ fee if you sign up to receive a text message alert when your parking session is about to expire

​How to pay for parking by phone 

  1. Register for an account:
    1. Visit PayByPhone.com.
    2. Download the iPhone, Android or BlackBerry app.
    3. Call 613-691-1700.    
  2. Provide your phone number, credit card number and license plate number.
  3. After parking, visit PayByPhone.com, open the app on your phone or call 613-691-1700.
  4. Enter your parking location number, found on a sticker on the side of the closest Pay and Display parking machine on the side of the street that you parked.
  5. Select the amount of time you would like to park. Parking time is not transferable to other locations.
  6. To extend your parking session, visit PayByPhone.com, open the app on your phone or call 613-691-1700.

By-law enforcement officers have access to a real-time list of vehicles and license plate numbers that have paid for parking by phone.

How to pay for parking by phone

Pay on Foot

You can Pay on Foot at the following City parking lots:

  • 141 Clarence Street
  • 70 Clarence Street
  • 110 Laurier Avenue West​​

Payment methods: Cash (25¢, $1, $2 coins and bills) and credit cards.

How to Pay on Foot

  1. When entering the parking garage, take a ticket from the entry terminal and keep it with you.
    Man in car taking entry ticket for parking
  2. When you are ready to leave, visit a Pay on Foot machine before returning to your vehicle.
    Man at Pay on Foot machine
  3. Insert your ticket into the indicated slot. The machine will display the parking cost.
    Inserting entry ticket in Pay on Foot machine
  4. Insert cash or a credit card to pay the displayed amount.
    Paying for parking at Pay on Foot machine
  5. Take your exit ticket from the machine.
    Taking exit ticket from Pay on Foot machine
  6. Drive to the exit and insert your exit ticket in the terminal to open the gate.
    Inserting exit ticket to parking terminal

You can also pay with a credit card at the exit terminal as you leave the garage.

Report a problem with a pay and display machine

You will be required to provide:

  • The street name and number or street name and intersection of the parking machine
  • The Pay and Display machine number

Report a problem with a pay and display machine

PLEASE NOTE: Some private parking facilities also have Pay and Display machines. Malfunctions must be reported directly to the private property owner.