Ottawa Fire Services
Did you know?
Although fire suppression is the Service’s most visible division, OFS does much more than fight fires. Our fire service is equipped with industry leading special operations groups that provide hazardous material responses and a variety of technical rescues including water/ice rescue, auto extrication and confined space.
Learn about fire prevention week, public education programs or donate your used vehicle to Ottawa Fire Services' Vehicle Donation Program.
Learn about the importance of detection and escape planning, fire prevention, outdoor fire safety and fire safety during the holidays.
Learn about fire prevention, inspection & enforcement services and any associated fees.
Jobs in the fire service
Obtain all the information you need on becoming a Volunteer Firefighter including volunteer profile, pre-qualification procedures and relevant details on how to apply.
The City of Ottawa – in partnership with Fire Service Women Ontario (A Not-for-Profit organization of women and men from Ontario fire departments) – presents a unique opportunity to give young women a taste of what it’s like to be a firefighter.
This F.A.Q provides general information for those planning for a career/future in firefighting, as well as those applying to become a firefighter in the nearer future or present.
About Ottawa Fire Services
Explore our city fire station locations and other OFS facilities. Discover the closest fire station to your home or a new home you may wish to purchase by utilizing the bilingual In My Neighbourhood interactive map.
Get informed on our mission, vision and values as well as learn more about our performance.
Read the welcome message from the Fire Chief of Ottawa Fire Services and get acquainted with our divisions and service offerings.
Find out if your rural property is eligible for improved property insurance rates.
How to Contact Ottawa Fire Services
Telephone Directory: 613-580-2860
Please note phone lines are monitored during standard office hours Monday to Friday. For after-hours information and non-emergency support or assistance please dial 3-1-1 and a City of Ottawa client service agent will assist you. Call 9-1-1 for emergencies only.
For Fire Prevention: FirePrevention@ottawa.ca
For Public Education: FireEducation@ottawa.ca
For all other general inquiries and complaints: FireRequests@ottawa.ca
For general OFS Training questions or requests: FireTrainingGeneral@ottawa.ca
In Person/By Mail
When submitting requests and payments for any of the following (see items in bullets below) by mail or in person, please send to/visit:
1445 Carling Avenue, Ottawa, ON K1Z 7L9. In Person is by appointment only, contact 613-580-2860 ext.15371 or FirePrevention@ottawa.ca to book an appointment. All mail should be addressed “Attn to Fire Prevention” and cheques made payable to the City of Ottawa.
Fire Drill and Safety Planning Review
Fire Safety Plans (Request letter and payment ONLY)
Fire Summary Reports
Risk Safety Management Plan Review
Specific Event Burn Permit
Please allow 2-3 business days for an initial response after leaving a voicemail or sending an email.