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Property damage or maintenance

Report graffiti on private property

You may create a service request to report graffiti on private property. Private property includes residential housing, businesses, commercial and industrial buildings. For other property, please report graffiti on public property. If you are reporting multiple graffiti offences, please complete a separate service request report for each.

Hate Graffiti

Hate graffiti is motivated by hate, bias or prejudice, based on race, nationality, ethnic origin, language, colour, religion, sex, age, mental or physical disability, sexual orientation, or any similar factor.  If you are reporting hate graffiti please call 3-1-1 immediately.  Due to their sensitive nature, these requests may not be submitted online.

Vandalism Graffiti

Vandalism based graffiti includes writing, painting or etching a symbol or "tag" that may or may not contain letters and is not considered offensive or hate based graffiti. Report vandalism graffiti on private property.

Offensive Graffiti

Offensive graffiti is generalized as being obscene or offensive in nature such as but not limited to, swear words or sexual drawings, and is not hate-based. Report offensive graffiti on private property.

Report graffiti on public property

You may create a service request to report graffiti on public property. Public assets include City of Ottawa property, utility boxes, schools, National Capital Commission and other government property, newspaper vending boxes and railways. For other property ownership, please report graffiti on private property. If you are reporting multiple offences, please complete a separate service request report for each.

Hate Graffiti

Hate graffiti is motivated by hate, bias or prejudice, based on race, nationality, ethnic origin, language, colour, religion, sex, age, mental or physical disability, sexual orientation, or any similar factor. If you are reporting hate graffiti please call 3-1-1 immediately.  Due to their sensitive nature, these requests may not be submitted online

Graffiti on OC Transpo Property

OC Transpo property includes buses, trains, bus stops, bus shelters, benches, garages, or OC Transpo administrative buildings.  For hate graffiti, please call 3-1-1 immediately. Report graffiti on OC Transpo Property.

Vandalism Graffiti

Vandalism based graffiti includes writing, painting or etching a symbol or "tag" that may or may not contain letters and is not considered offensive or hate based graffiti. Report vandalism graffiti on public property.

Offensive Graffiti

Offensive graffiti is generalized as being obscene or offensive in nature such as but not limited to, swear words or sexual drawings, and is not hate-based. Report offensive graffiti on public property.

Report property damage by city vehicle

While performing City maintenance operations, City equipment may sometimes damage lawns and/or roadside mailboxes.

If your lawn was damaged during winter road maintenance operations, you may report the situation to the City at anytime. The City will investigate these reports in early Spring, once the snow and ice has melted. Areas determined by the City to have been damaged by city vehicles will subsequently be scheduled for repair using topsoil and seed.

If your mailbox was damaged during City maintenance operations, the City will investigate and respond.

You will be required to provide:

  • The street name and number or street name and intersection

Report property damage by city vehicle