Cost of medical supplies

Low-income individuals and social assistance recipients can get help with the cost of medical supplies. For information on how to apply for short-term help call 613-560-6000.

Assistive Devices Program (ADP)

  • Helps any Ontario resident who has a valid Health Number and a physical disability that will continue for six months or longer
  • Pays for basic supportive devices – such as wheelchairs, hearing aids and medical supplies

Costs covered by ADP

  • Pays for 100 per cent of the approved cost, if you receive financial assistance from Ontario Works or Ontario Disability Support Program
  • If you are not receiving financial assistance, ADP pays 75 per cent of the cost of items such as artificial limbs, orthopedic braces, wheelchairs and breathing aids
  • Contributes a fixed amount for adult hearing aids and breast prostheses
  • Finances the cost of needles and syringes for diabetic seniors as well as ostomy and incontinence supplies through an annual grant

NOTE: There are limits and restrictions in all device categories. For example, the repair and replacement of damaged or stolen items is not covered by ADP.

How to apply

Apply for basic support equipment such as wheelchairs, hearing aids and other equipment for independent living by:

  1. A physician, or a therapist recognized as an ADP authorizer must complete your application form.
  2. EFA must approve your application before you can purchase equipment from the approved vendor.
  3. Get your doctor or therapist to follow up with EFA.

Help if you can't pay the difference

Private insurance companies, service clubs and charitable organizations such as the March of Dimes, and Easter Seals may be able to help you cover additional costs. EFA can help you when all other options are exhausted.

More information

  • If you are receiving ODSP (Ontario Disability Support Program), call 613-596-2035.
  • If you are receiving financial assistance from Ontario Works, contact your Case Coordinator.
  • If you are a low-income individual, call EFA at 613-560-6000. The operator will forward your call to the right person.