Door to door imposters

WARNING – IMPORTANT MESSAGE

The City of Ottawa warns residents to be aware of door-to-door salespeople making false claims about the quality of city drinking water. These individuals have been known to approach residents to sell water filtration or treatment systems and provide incorrect information pertaining to water quality. 

Ottawa’s drinking water has been rated by the Ministry of the Environment (MOE) as being among the safest in the world. The City has an extensive drinking water quality analysis program

Residents are reminded that:

  • City employees do not contact residents to sell products or services
  • Except for emergency situations, home access is scheduled in advance
  • City employees carry identification at all times – you have the right to ask for ID
  • City employees always travel in City of Ottawa logo-identified marked vehicles 
  • Should you have concerns or wish to report suspicious visits or calls, please contact 3-1-1

City employees always travel in City of Ottawa logo-identified marked vehicles.

City employees carry identification at all times.