How to apply

All household members must provide proof of:

• Identification of status in Canada (link is external)
• Income
• Other documents as outlined in the application

All household members 16 years of age and older must sign the form.

In person by appointment only

Go online to book an appointment(link is external) in person. 

Phone by appointment only

Call 613-526-2088 to book an appointment, Monday to Friday from 8:30 am to 4:30 pm.

Mail

1. Fill out an Application for Rent-Geared-to-Income Housing in Ottawa with the Social Housing Registry(link is external).
2. You must check off the Rent Supplement Program boxes on the application to be considered for the Rent Supplement Program. Your name will be added to the Centralized Wait List for subsidized housing.
3. Return your completed application and all applicable supporting documents to:

The Registry
2197 Riverside Drive, Suite 511
Ottawa  (ON)
K1H 7X3

The Registry will not accept applications by fax or email.

The Social Housing Registry of Ottawa

Make sure The Social Housing Registry of Ottawa always has your most up to date contact information (phone number, email and/or address). 

When a unit within the rent supplement portfolio becomes vacant, the Rent Supplement Program will offer the unit to the household at the top of Centralized Wait List.

Canada-Ontario Housing Benefit

If you are eligible for the Canada-Ontario Housing Benefit, you will receive an invitation letter by mail.

For information about the status of your application with The Social Housing Registry of Ottawa, call 613-526-2088 from Monday to Friday, 8:30 to 4:30 pm. TTY: 613-580-2401

For more information about the Rent Supplement Program, email the City of Ottawa at rentsuppprog@ottawa.ca(link opens email application). The City cannot tell you about your placement on the Centralized Wait List.