Special Consideration Program
The Special Consideration Program is an exemption program for the collection of diapers, incontinence waste and home healthcare waste that cannot be disposed of within the three-item garbage limit collected bi-weekly. Only diapers and incontinence waste and home healthcare waste can be put in the one bag that is exempted on the off week of collection.
Registered participating households can place one bag of diapers and incontinence products or home healthcare waste out for collection on the alternating week from garbage collection.
The following items are accepted:
- Diapers
- Incontinence products
- Casts
- Catheters
- Colostomy bags (empty and rinsed)
- Disposable pads
- Gloves, masks, gowns, and aprons
- Dialysis waste like tubing, filters, disposable towels and, sheets
- Gastric and nasal tubes (empty and rinsed)
- IV bags and tubing (empty and rinsed)
- Used dressings (not blood saturated)
Unacceptable items include:
- Hazardous waste such as blood saturated items,
- Sharps, needles, syringes, lancets, and pre-filled pens
Report an issue with collection or register for the program
How it works
- Once registered, participants can place one garbage bag of diapers and incontinence products and home healthcare waste at the curb on the alternating week from garbage collection, on the same day as black bin collection. Please check the online calendar.
- In the event the bag includes items that are not accepted in the program, it will not be collected, a courtesy tag will be issued, and the household could be removed from the program.
- Residents must renew their registration annually. If the registration has not been renewed before the one-year deadline, the address will be removed from the collection list.
- Please place the garbage bag at the curb any time after 6 pm the evening prior to your regular collection day and before 7 am on your collection day. There is no need to identify the garbage bag in any special way, other than ensuring it complies with the City’s acceptable container requirements.
For more details on approved curbside plastic garbage bags, visit the City’s Solid Waste Management by-law.