Help around the home

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Snow Angel Program

Do you know a Snow Angel who deserves recognition?

A Snow Angel is a neighbour or friend that has volunteered to help you, or someone you know who is elderly or has a disability, by clearing snow or ice from their driveway, steps or walkway.

If you know a Snow Angel, the City of Ottawa wants to thank them!

Snow Angels will receive a certificate signed by the Mayor.

Nominate a Snow Angel

Snow Angel nominations are accepted from December 1 to April 30.

To recognize a resident as a Snow Angel:

For more information about the Snow Angel Program, please contact

Home Support Services

Home Support Services provide help with light housekeeping to eligible low-income residents who have a medical need and who have little or no supports in the community. Light housekeeping may include:  floors, bathrooms, laundry, kitchen and light dusting.

Who can get Home Support Services?

  • Your income must be below the “low income cut-off” or you are in receipt of social assistance
  • You have a documented medical reason that prevents you from doing homemaking tasks on your own
  • You have little or no support to help you with housekeeping tasks. For example, you live alone and have no family close by

Apply for Home Support Services

Call 3-1-1 between 8:45 am and 4 pm

  • Select 1 for service in English or 2 for service in French
  • Select 4 for Social Services
  • TTY Line 1-800-855-0511

Eligibility will be assessed during a telephone interview followed with a home visit by a case worker.  

For more information, e-mail

Ottawa Public Library - Homebound Services

Homebound services for qualified borrowers confined to their home or residence for more than three months. OPL customers can request to have OPL employees regularly select Library materials and deliver them to their door every month.