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Personal information on this form, such as name and email address, will be used by the City of Ottawa to follow up on client service feedback. Your information may be shared with the appropriate City of Ottawa staff for the purposes of responding to your feedback, request and/or inquiry.  The City of Ottawa may use your information to contact you to collect more feedback. Personal information, as defined by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), is collected under the authority of the Section 10 of the Municipal Act, 2001, and in accordance with the provisions of MFIPPA. 

If you would like more details on the terms of use of your personal information, please refer to our Terms of Use Privacy statement. If you have any additional questions regarding this form, please contact 3-1-1 and ask to be directed to Digital Services & Special Projects Branch.