Older Adult Plan

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City of Ottawa Older Adult Plan 2020-2022


In 2016, there were 144,140 seniors living in Ottawa, making up over 15 per cent of the population. The number of seniors living in Ottawa is expected to more than double between 2011 and 2031, when seniors will make up 22 per cent of our population.

Like many other large cities in Canada and around the world, we are taking action to make Ottawa a more age-friendly city. Our Older Adult Plan 2020-2022 (PDF - 247KB) supports a long-term vision for our community that values, empowers, and supports older persons and their quality of life. The plan has 24 actions to address the needs of Ottawa's older residents and is organized under four main strategic areas that are consistent with the provision of City services for older adults:

  • Aging with Choice
  • Transportation and Mobility
  • Wellbeing
  • Communication

The plan builds on our two previous plans and is based on much research and consultations with Ottawa older adults.

Highlights of the Older Adult Plan

Some of the achievements realized through the Older Adult plan to date include:

  • 2,837 sidewalk curbs graded from the top of the sidewalk to the street to eliminate tripping hazards
  • 13 City facilities had accessibility upgrades such as automatic door openers, ramps and grab bars
  • 50 benches were added where many older adults travel
  • 191 benches were installed at 25 transitway stations
  • Crossing and signal times were adjusted at 72 busy intersections to allow more time to cross the street
  • 74 new intersections have accessible pedestrian signals and countdown timers
  • 350 on-street bus stops were improved for accessibility
  • 81 new grit boxes for public use to keep sidewalks safe for walking during the winter
  • Over 3,000 Older Adult Emergency Preparedness kits were distributed in 6 languages
  • 980 Smart burners, 1,525 carbon monoxide alarms, and 229 smoke alarms were installed for low-income seniors
  • 1,943 free dental screenings were provided for low-income seniors
  • 18 recreation locations were equipped with older adult appropriate fitness equipment
  • A Techno Buddies program was created to offer older adults one-on-one computer and technology assistance by teen volunteers
  • Thousands of older adults participated in recreational and art activities and workshops
  • About 2,400 older adults participated in the Better Strength Better Balance program every year
  • 131 affordable housing units for seniors are in development
  • 104 seniors were approved for the Ontario Renovates Program
  • 1,475 Programs and Services for Older Adults Guides were distributed in 5 languages
  • 104,000 Older Adult Recreation Guides were distributed in French and English
  • 795 Mental Health Caregiver Guides were distributed in French and English
  • Every year a flag raising ceremony celebrates the International Day of Older Persons
  • The Senior of the Year Award is presented annually to an outstanding senior citizen


For more information about the Older Adult Plan, email olderadults@ottawa.ca.

Seniors roundtable

The Seniors Roundtable was created in 2012 to provide feedback to City staff on the City‘s Older Adult Plan. This forum allows us to engage residents and identify emerging issues affecting older adults.

Members of the Seniors Roundtable are residents of Ottawa who are 50 years or older and reflect the City’s diverse population.

For more information on the Seniors Roundtable, email olderadults@ottawa.ca.