Diapers and incontinence products collection

The Special Consideration waste program was created for residents requiring collection of diapers and incontinence products on the weeks without scheduled garbage collection. Participating households can place one bag of waste diapers and incontinence products out for collection on the alternating week from garbage collection.


Register online now, or call 3-1-1 (613-580-2400)

How it works

  • Once registered, participants can place one garbage bag of diapers and/or incontinence products at the curb on the alternating week from garbage collection, on the same day as your black bin. Please check the online calendar.
  • Residents must renew their registration annually. If the registration has not been renewed before the one-year deadline, the address will be removed from the collection list.
  • Please place the garbage bag at the curb any time after 6 pm the evening prior to your regular collection day and before 7 am on your collection day. There is no need to identify the garbage bag in any special way, other than ensuring it complies with the City’s acceptable container requirements.

For more details on approved curbside plastic garbage bags, visit the City’s Solid Waste Management by-law.