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Department directory

Email contact list

Contact the department directly for information, comments or issues.

Replies can take up to five business days.

Any urgent matters, call 3-1-1.

Category Description Email address
Accessibility Services To receive information or provide comments on accessibility services in the City of Ottawa. barrierfree@ottawa.ca
Addressing and Signs For information on private roadway naming, sign minor variance, sign by-law amendments, street name changes, permanent signs on private property and civic addressing. addressingandsigns@ottawa.ca
Ambulances & Paramedics To register or receive information on CPR training. cpr@ottawa.ca
Ambulances & Paramedics To provide feedback on our service paramedicfeedback@ottawa.ca
Ambulances & Paramedics To inquire about public relations, community events, media inquiries or general information: paramedicpublicrelations@ottawa.ca
Ambulances & Paramedics If you are requesting a copy of documentation relating to a call ambulancecallinfo@ottawa.ca
Animal Licensing For information on the pet registration process and renewal process. petfeedback@ottawa.ca
Arts & Heritage Contact the Public Art Program. This program coordinates public art commissions, Karsh-Masson Gallery and the City of Ottawa Art Collection. publicartprogram@ottawa.ca
Arts & Heritage For more information on Arts , Heritage and Festivals & Fairs Funding Programs. infoculture@ottawa.ca
Arts & Heritage For all inquiries regarding City of Ottawa Museums (Billings Estate, Cumberland Heritage, Fairfields, Nepean, and Pinhey’s Point). museums@ottawa.ca
Arts & Heritage Contact representatives from the Community Arts Program. Their aim is to increase public participation in the arts by providing a community context and venue for professional artists in dance, music, theatre, visual, literary and media arts. communityartsprogram@ottawa.ca
Budget For any questions related to the budget budget@ottawa.ca
Building Code For information on the administration and enforcement of the Ontario Building Code Act & Ontario Building Code: Building Permits, Renovations, Demolitions, Plumbing, Building Inspections, Pool Enclosure Permits, Civic addressing for new development. buildingpermits@ottawa.ca
Building Code Associated Services For information on Compliance Reports, Compliance with Agreements (Residential / Commercial), Request for Release of Agreements, Access to Building Permit Records (View and Release), and Agency Letters of Approval (Liquor Licenses). buildingrecords@ottawa.ca
Committees of Council To volunteer for a City of Ottawa advisory committee or board. committees@ottawa.ca
Community Organization Listing The Community Organization Listing provides residents of Ottawa with up-to-date contacts and information about local sports, recreation and cultural organizations. association@ottawa.ca
Construction For information on the City's road construction projects. Right of Way inspection office. Inspection_Office@ottawa.ca
Court - Provincial Offences Information regarding Provincial Offence fines, payments, trials, appeals and re-openings. provincialoffences@ottawa.ca
Cycling To obtain information about cycling courses offered by the City of Ottawa. cycling@ottawa.ca
Doors Open Ottawa For any questions or comments relating to Doors Open Ottawa, including suggestions of buildings to approach for participation in the event. doorsopen@ottawa.ca
Economic Development More information about Ottawa's economic advantages worldclass@investottawa.ca
Elections For information on the City of Ottawa Municipal Elections. elections@ottawa.ca
Employment For information concerning employment opportunities. hrservicecentre@ottawa.ca
Employment For information concerning the Summer Student Employment Program. hrservicecentre@ottawa.ca
Employment & Financial Assistance Contact the Employment and Financial Assistance Branch (EFA). efa@ottawa.ca
Financial Services If you have sustained a loss you believe the City is responsible for, you can file a claim with the City. claims@ottawa.ca
Financial Services Questions or comments concerning Property Taxes, Tax Bills or Water Bills. revenue@ottawa.ca
French Language Services To submit any comments, questions, complaints with regards to the delivery of services in French and the City of Ottawa’s Bilingualism Policy. dsf-flsd@ottawa.ca
Garbage & Recycling To obtain information on garbage, recycling, yard waste and composting. 3Rs@ottawa.ca
Housing Contact the Housing Branch. housing-logement@ottawa.ca
Media Contact City of Ottawa Newsroom. medias@ottawa.ca
Parks & Recreation To receive information or to register for recreation programs. 123GO@ottawa.ca
Parks & Recreation For information on Seasonal Recreation Programs, and the Park and Wading Pool Program. seasonalrecreation@ottawa.ca
Parks & Recreation To obtain information on last minute available ice time at all City of Ottawa arenas, or last minute bookings for sport fields, baseball diamonds and parks. sports@ottawa.ca
Pesticides For information on the City’s pesticide reduction strategy. pesticide@ottawa.ca
Planning and Development Development Information Officers - Central. DIOLaurier@ottawa.ca
Planning and Development Development Information Officers - Nepean. DIOCentrepointe@ottawa.ca
Planning and Development Development Information Officers - Kanata and Rural. DIOKanata@ottawa.ca
Planning and Development Development Information Officers - East. DIOCentrum@ottawa.ca
Police For all inquiries about the Ottawa Police Service. info@ottawapolice.ca
Rural Affairs For information concerning rural Ottawa or the Rural Affairs Office ruralaffairs@ottawa.ca
Tourism For all inquiries regarding Lansdowne Park. parc.lansdowne.park@ottawa.ca
Volunteering For information on volunteering opportunities and resources. volunteer@ottawa.ca
Water For information concerning water treatment programs and operations, and drinking water, plus water distribution (including fire hydrants). info-water@ottawa.ca
Youth Electronic network linking youth serving agencies, and other groups working with youth. youthlinks@ottawa.ca