Families with one or more children enrolled at a municipal child care centre or who receive child care fee subsidy, can pay child care fees online or through pre-authorized payments. Review the steps below to make your payment.
Before you begin
Before you begin
Visit Get help with your child care costs to learn more about child care fee subsidies.
Payment policy
Child care payments are due to be paid in full on the 1st of the current month. Parent fees are due immediately for children who start care after the 1st of the month.
Children who do not attend the entire month will be invoiced the full fee daily cost of care, up to the maximum of their family’s parental fee.
Failure to make your monthly payments could result in your account being transferred to the City’s collection department, where it will accrue interest at 1.25% monthly. Continued non-payment could result in the termination of your fee subsidy.
Eligibility
You are eligible for online or pre-authorized payment of child care fees if you:
- receive a child care fee subsidy
- have child(ren) enrolled at any of the 10 City of Ottawa operated municipal child care centres
What you need
What you need
Your child care Applicant ID, which is made up of:
- the first five letters of your last name
- your date or birth, and
- your 2-digit file number
A child care Applicant ID is assigned to your child care fee subsidy file.You can find it:
- On your:
- Waitlist confirmation letter
- Confirmation of eligibility letter or
- Confirmation of subsidized placement letter
- In the subject line of any email received from FSU-childcare@ottawa.ca
Costs
Costs
When paying online by credit card or Interac Debit, a service fee is applied by the service provider, Paymentus Corporation.
Pay
Pay
Online
Pay online with MasterCard, VISA, American Express (AMEX), Interac Online, Mastercard Debit and Visa Debit through the secure Paymentus payment system.
Pre-authorized payments
Pre-authorized payments run monthly from the date authorized until the child care services are no longer provided and all outstanding amounts due have been paid in full.
There are two ways to set pre-authorized payments:
- To authorize payments through your financial institution, complete the pre-authorized payment plan (CCPAP) enrolment form.
- To authorize credit card payments, complete the credit card payment agreement form.
What's next
What's next
When paying online, you will receive:
- A confirmation number in receipt of your payment
- An email confirmation of the payment transaction
Payments made before 10 pm will be credited to your account on the next business day. Payments made after 10 pm will be credited to your account within two business days.
If you made your payment by a pre-authorized bank debit or credit card your financial institution’s account summary is your receipt.