Report a problem with a road, sidewalk, or pathway (winter)

For all emergency requests call 3-1-1. If this service is not available to you, please call 613-580-2400. All other Service Requests will be triaged and addressed as operations allow.

Please call 3-1-1 if the issue is related to the following:

  • An immediate hazard to people or property
  • Personal accessibility
  • A traffic-related issue (such as traffic signals or traffic signs)

Report a problem with:

Winter road maintenance
Winter sidewalk maintenance
Gravel Shoulder
Area Between Road and Sidewalk (Easement)

For issues regarding general road and sidewalk maintenance (no snow or ice), visit the summer road and sidewalk maintenance page.