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Planning applications and building permits during COVID-19

Planning and Heritage Applications Procedure Update - April 2, 2020

As we continue to move forward during these challenging times, Planning, Infrastructure and Economic Development (PIED) has some further clarification we wanted to share as a follow up to a previously distributed communication. Electronic Fund Transfers are the preferred method of payment for Planning and Heritage Applications, but if the drop box is used, please be sure to add the required details to envelopes based on the instructions below. Please note the preferred method of payment for Building Code Service Applications is cheque.

The below details contain instructions on the following:

Planning and Heritage Applications

  • Delivery of Plans
  • Application Fees and Payments (EFTs and Drop Box)
  • Legal Fees and Payments (EFTs and Drop Box)
  • Letters of Credit
  • Insurance Certificates

Planning and Heritage Applications

Delivery of Plans

Please send through a Courier, as the City’s internal mail service is still working, or can be delivered to 100 Constellation at the back entrance (payment will not be accepted at this location, you must send an electronic fund transfer (EFT) or drop box instructions below).

Application Fees and Payments

  • Electronic Fund Transfer (EFT)

An application number is required prior to providing payment. If you do not have an application number, please reach out to the File Lead to obtain one. Do not send EFT or deliver a cheque to the drop box at 100 Constellation without an application number, as it can not be processed. Ensure Rose Kieley is notified of any EFT by email at Rose.Kieley@ottawa.ca, and copy the File Lead. The email must include the application number and the amount transferred to allow staff to appropriately track the funds. Note: if you are not set up for an EFT, you can still submit your application electronically and note this when submitting to the inbox. PIED will reach out to you for next steps on how to set this up.

  • Banking information to use for EFT:
    • Name on account: City of Ottawa
    • Address: 100 Constellation Crescent
    • Bank Name: Royal Bank of Canada
    • Bank Address: 90 Sparks St, Ottawa, Ontario
    • Bank Phone number: 514-874-6730
    • Bank Transit # (5 digits): 00006
    • Institution # (3 digits): 003
    • Account number: 0000380
    • Additional Notes: application # and name of File Lead must be added to the EFT when transferring

 

  • Application Drop Box

If you are using the drop box, please ensure the proper information is recorded on the envelope (details below).

The following MUST be on your envelope or it will not be processed when submitting to the Drop Box:

Your Company Name
Application Number
File Lead
City Hall, 110 Laurier Avenue
Mail Code: 01-10

  • Legal Fees and Disbursement Payments

After the application has been approved and the matter has been assigned to Legal, a Legal Services Law Clerk will reach out to provide details on funds owing, Legal File Number and information regarding EFT. A Legal File number is required prior to providing payment. Do not send EFT or deliver a cheque to the drop box at 100 Constellation without a Legal File Number as it can not be processed. The preferred method of payment is EFT. If you are using the drop box, please ensure the proper information is recorded on the envelope.

The following MUST be on your envelope or it will not be processed when submitting to the Drop Box:

Your Company Name
Legal File Number
Law Clerk
City Hall, 110 Laurier Avenue
Mail Code: 01-10

  • Letters of Credit

You can now submit these to the drop box and they must contain the following details or it will not be processed:

Your Company Name
Letter of Credit
File Lead
Application Number
City Hall, 110 Laurier
Mail Code: 01-10

  • Insurance Certificates

You can now submit these to the drop box and they must contain the following details.

The following MUST be on your envelope or it will not be processed:

Your Company Name
Insurance Certificate
File Lead
Application Number
City Hall, 110 Laurier Avenue
Mail Code: 01-10

If you have any questions or concerns, please reach out as follows:

Planning Services - please send to the File Lead or the Planning Circulations inbox: planningcirculations@ottawa.ca

Heritage Services - please send to the File Lead or the heritage inbox: heritage@ottawa.ca

Thank you,

Stephen Willis, MCIP, RPP
General Manager 

Planning, Infrastructure and Economic Development 
City of Ottawa 
110 Laurier Avenue West 
Ottawa (Ontario) K1P 1J1
613-580-2424, ext 16150
FAX: 613-560-1273
Email: Stephen.Willis@ottawa.ca

Submitting Building Permit Applications and the Issuance of Building Permits during COVID-19 - Update May 19, 2020

Effective May 19, 2020, all construction activity can resume in the City of Ottawa, as essential workplace limits for construction have been lifted by the Province of Ontario.

While the City of Ottawa Client Service Centres remain closed, to protect the health and safety of our staff and visitors, processes are in place to ensure applications are received, approved and permits are issued in a timely fashion.

Below is information with respect to:

  • Submitting Building Permit Applications
  • Fees and Payments
  • Issuance of Permits
  • Building Inspections
  • Frequently Asked Questions

Submission of Building Permit Applications

Clients can submit their complete permit application submission packages with payment (cheque) via courier to:

City of Ottawa- Building Code Services
100 Constellation Drive
Ottawa, ON K2G 6J8

Smaller construction applications can be submitted online via buildingpermits@ottawa.ca (maximum drawing size is 11” x 17” with all drawings to scale, recommended ¼” to the foot). Payment for e-mail applications will be arranged upon submission.

Application/Permit Fees and Payments

The preferred method of payment for Building Code Services applications and permits is by cheque. Should you wish to inquire about alternative payment options please contact us at 613-580-2424, ext. 29312 or buildingpermits@ottawa.ca.

Issuance of Permits

Permit applicants will be contacted when a permit is ready for pickup.

Clients may contact Building Code Services at 613-580-2424, ext. 29312 or email buildingpermits@ottawa.ca for questions regarding their permit application.

Building Inspections

For public and inspector safety, Building Code Inspections staff will not enter occupied areas of the following building types for the purposes of carrying out their duties:

  • Personal dwellings, including homes, apartments and condo units
  • Long-term care facilities, seniors’ residences and retirement homes
  • Hospitals
  • Daycare facilities.

Permit holders are encouraged to speak directly with their assigned inspector regarding options for an in-person inspection. Inspectors are currently practicing enhanced health and safety protocols, including physical distancing, while on site.

Development Information Officers

If you require the services of a Development Information Officer, please reach out as follows:

Frequently Asked Questions (FAQs)

What construction activities are permitted during the COVID-19 pandemic?

Effective May 19, 2020, all construction can resume, as essential workplace limits for construction have been lifted by the Province of Ontario.

Are residential additions or renovations allowed?

Yes.

Is the construction of new single detached homes, semi-detached homes or townhomes allowed?

Yes.

Is the construction of residential apartment and condominium buildings allowed?

Yes.

How do I submit a Building Permit application?

Clients can submit their complete Application submission packages with payment (cheque) via Courier to:

City of Ottawa- Building Code Services
100 Constellation Drive
Ottawa, ON K2G 6J8

Smaller construction applications can be submitted online via buildingpermits@ottawa.ca (maximum drawing size is 11” x 17” with all drawings to scale, recommended ¼” to the foot). Payment for e-mail applications will be arranged upon submission.

Can I obtain a Pool Enclosure Permit at this time?

Yes. More information.

Will the City of Ottawa continue building inspections during the COVID-19 pandemic?

Yes, inspections will continue for those projects under the authority of a Building Permit. To ensure safety for the public and staff, inspectors will not enter occupied areas of the following building types for the purposes of carrying out their duties:

  • Personal dwellings, including homes, apartments and condo units
  • Long-term care facilities, seniors’ residences and retirement homes
  • Hospitals
  • Daycare facilities.

Permit Holders are encouraged to speak directly with their assigned building inspector regarding options for an in-person inspection. Inspectors are currently practicing enhanced health and safety protocols, including physical distancing, while on site.

Can I obtain a Sign Permit?

Yes. More information.

Who should I call about unsafe work practices on construction sites?

To file a complaint or call to report unsafe work practices, call 1-877-202-0008.

Future updates may occur as corresponding Provincial emergency orders are amended.

The COVID-19 situation is very fluid. For up-to-date information regarding building and renovating in Ottawa, please continue to visit Ottawa.ca.