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Planning applications and building permits during COVID-19

Planning and Heritage Applications Procedure Update - June 2, 2021

As we continue to move forward during these challenging times, Planning, Infrastructure and Economic Development (PIED) has some further clarification to share. The below details contain instructions on the following:

Planning and Heritage Applications

  • Submitting new applications
  • Application Fees and Payments (cheque by regular mail)
  • Legal Fees and Payments (EFTs / Wire Transfer and Interac E-Transfer)
  • Post Approval Fees
  • Securities
  • Insurance Certificates
  • Commence Work Notifications

Planning and Heritage Applications

Submission of Applications

  • Electronic submission of planning applications will be accepted going forward. Please send them directly to the planningcirculations@ottawa.ca.
  • Note: If using a file sharing / transfer site to submit supporting documents, please select one that does not restrict access to a single planning staff member or email address
    •  
    • As of June 7, applicants are able to visit City Hall or Ben Franklin Place, in person, for the services below:
      • to pay new planning application fees, Committee of Adjustment, Cash in Lieu of Parkland fees and recirculation fees
      • to have the planning application form affidavit commissioned.
    • Masks are required to be worn in enclosed public spaces including at City of Ottawa facilities as mandated by province-wide masking regulations.

  • Electronic submission of heritage applications will be accepted going forward. Please send them to the File Lead or the heritage inbox (heritage@ottawa.ca).
  • Any additional steps in the approval process will also be completed electronically, except for required legislated hard copies. The courier services at City Hall and 100 Constellation are still unaffected at this time and can continue to be used (Open from 8 am to 4 pm)
  • Development, water and road cut field inspections continue
  • While staff begin the review of applications submitted digitally, paper copies of certain plans or legislatively required documentation may be requested in the future. Your File Lead will make arrangements to obtain these documents on a case by case basis.

Application Fees and Payments

Payments by Cheque

Client Service Centres will continue to handle payments for new applications and some associated application fees including recirculation and Committee of Adjustment Cash in Lieu of Parkland fees. Please ensure the payer’s name and address is indicated on the cheque.

To make a payment for one of the above noted fees, you can either:

  1. Make an appointment to pay in person at a Client Service Centre - City Hall, 110 Laurier Avenue West or Ben Franklin Place, 101, promenade Centrepointe (only for Planning Applications)
  2. Send payment by regular mail (Planning and Heritage Applications) ensuring the following details are on the envelope or it cannot be processed:

Your Company Name:
Application Number:
Client Service Centre
101 Centrepointe Drive
Ottawa, Ontario K2G 5K7

To make a Committee of Adjustment Cash in Lieu of Parkland fee payment, please mail the payment ensuring the following details are on the envelope or it cannot be processed. A copy of the cash-in-lieu letter provided by staff must also be included with the payment.

Your Company Name
Committee of Adjustment Fees
Application Number
Client Service Centre
101 Centrepointe Drive
Ottawa, Ontario K2G 5K7

Electronic Fund Transfer (EFT) / Wire Transfer

Electronic Fund Transfers (EFTs) and Wire Transfers remain an unaccepted form of payment, except for Legal Fees and Disbursements. Any EFTs sent will continue to be returned.

Legal Fees and Disbursement Payments

After the application has been approved and the matter has been assigned to Legal Services, the assigned Law Clerk can provide details on funds owing, Legal File Number and information regarding how to make a payment by EFT, Wire Transfer or Interac E-Transfer. A Legal File number is required prior to providing payment. A cheque is no longer a permitted option for payment.

Post-Approval Design Review & Inspection Fees and Special Charges

Not to include the above Legal Fees and Disbursement

Can be paid by placing a certified cheque or bank draft (ensuring the payer’s name and mailing address are identified on the cheque or draft) with a copy of the Financial Schedules (B / C) in the Provincial offences fine payment drop box located on the exterior of 100 Constellation to the left of the front doors. An email must be sent to the File Lead, cc’ing the Law Clerk, to confirm the payment is correct before submitting.

The following must be on your envelope or it will not be processed:

Your Company Name
Post Approval Fees
Application Number
City Hall, 110 Laurier
Mail Code: 01-14

Securities

These can be paid by:

  1. Placing a certified cheque or bank draft (ensuring the payer’s name and mailing address are identified on the cheque or draft) or hard copy Letter of Credit (LC) in the Provincial offences fine payment drop box, located on the exterior of 100 Constellation to the left of the front doors, with a copy of the Financial Schedules (B / C). An email must be sent to the File Lead, cc’ing the Law Clerk, to confirm the LC, certified cheque or bank draft is acceptable before submitting. The following must be on the envelope or it will not be processed:

Your Company Name:
Letter of Credit
Application Number:
City Hall, 110 Laurier Avenue
Mail Code: 01-14

 2.  The City is now accepting electronic Letters of Credit for planning applications. Legal Services will include information on this option within new agreement packages going out and can be contacted regarding this option for      agreements that have already gone out, but you wish to use this option.

Insurance Certificates

Can be submitted in PDF by email to the File Lead and assigned Law Clerk for review, confirmation and processing. Certificates can also be submitted to the Provincial offences fine payment drop box, located on the exterior of 100 Constellation to the left of the front doors, ensuring the following details are on the envelope or it will not be processed.

Your Company Name:
Insurance Certificate
Application Number:
City Hall, 110 Laurier
Mail Code: 01-14

Commence Work Notifications

Commence work notifications will continue to be sent electronically, however, two sets of folded plans in hard copy will now be required for Development Inspections staff. The assigned Project Manager / Senior Engineer will include a request for these plans at the time of providing the commence work notification. Plans are to be directed to the shipping and receiving dock at 100 Constellation with the below details:

Attn: Matthew Wilson
100 Constellation Drive
Ottawa, Ontario K2G 7E6
Mail Code: 04-14

The City has confirmed that Canada Post and the City’s internal mail services operations are still providing the required services. Although slight delays may be experienced, there is not any additional time intentionally added to the process. This is the preferred method of delivery for all documents that can not be submitted digitally to the City.

If you have any questions or concerns, please reach out as follows:

Planning Services - please send to the File Lead or the Planning Circulations inbox: planningcirculations@ottawa.ca

Heritage Services - please send to the File Lead or the heritage inbox: heritage@ottawa.ca

 

Submitting Building Permit Applications and the Issuance of Building Permits effective September 7, 2021

Building Code Service counters at Ben Franklin Place and City Hall are currently open (locations and times below) for personal service by appointment only. This includes the submission of permit applications, payment of fees and the issuance of permits.

Ben Franklin Place – 101 Centrepointe Drive: Monday to Friday, 8:30 am – 4:30 pm

City Hall – 110 Laurier Avenue West: Monday to Friday, 8:30 am – 4:30 pm

Kanata – 580 Terry Fox Drive: Tuesdays and Thursdays, 8:30 am – 4:30 pm

Orleans – 255 Centrum Boulevard: Tuesdays and Thursday, 8:30 am – 4:30 pm

The following are various methods for submitting applications:

1. Contactless Curbside Drop-off / Pickup (101 Centrepointe Drive)

A curbside drop-off/pickup service is available for clients only at 101 Centrepointe Drive. Hours of operation are Monday – Friday from 9 am to 10 am and 2 pm to 3 pm. We are unable to accept drop-offs or pickups outside of these times.

2. Electronic Building Permit Applications (in printable PDF format)

Smaller building permit applications, such as pool enclosures, sundecks, accessory structures, patio tents, finished basements, additions, plumbing only, and secondary dwelling units may be submitted electronically if they are submitted with a maximum drawing size of 11” x 17” (recommended scale of 1/4”=1’-0”). Building permit applications can be submitted electronically via buildingpermits@ottawa.ca. The payment for all electronic building permit applications will be arranged upon submission.

Fee schedule.

Building permit applications for houses, semi-detached, duplexes, and large construction projects will not be accepted electronically. See hard copy requirements above for submission requirements.

Requirements for electronic applications are to be submitted as one-package and include the following:

  • A completed and signed building permit application form
  • A completed and signed Schedule 1
  • Electronic set of scaled drawings for the proposed construction project (minimum recommended scale of 1/4”=1’-0”).

Submission requirements and examples for residential building permit applications can be found at the following:

3. Hard Copy Applications - courier or mail

Clients can submit their complete permit application submission packages with payment (cheque) via courier to:

City of Ottawa - Building Code Services
100 Constellation Drive
Ottawa, ON K2G 6J8

Please note that only official couriers will be accepted. All in person deliveries must use either the curbside drop-off or in-person appointments.

Refer to submission requirements below.

Mail - Clients can mail their complete permit application submission packages with payment (cheque) to:

City of Ottawa - Building Code Services
100 Constellation Drive
Ottawa, ON K2G 6J8

Submission requirements: hard copy applications are to be submitted as a single package and include the following:

  • A completed and signed building permit application
  • A completed and signed Schedule 1
  • Two complete copies of the drawing package for the proposed construction project. Hard copies must be drawn and printed to a legible scale (minimum recommended scale of 1/4”=1’-0”).
  • Payment of application by cheque

All permit submissions will be reviewed for completeness upon receipt. Applications deemed incomplete will not be processed.

Applicants will be advised of the status of their submission within approximately two business days of receipt. This may include a request for additional information. Once an application is deemed complete, the applicant will be notified of their application number and processing will begin.

4. In-person Appointments (Ben Franklin Place,City Hall, Kanata, Orléans)

For clients wishing to submit applications, make payments or pick up permits a scheduled appointment is recommended. Select the link below to access the appointment scheduler. Submitting applications electronically is still the preferred method at this time.

Laurier Client Service Centre, 110 Laurier Avenue West

Nepean Client Service Centre, 101 Centrepointe Drive

Kanata Client Service Centre, 580 Terry Fox Drive

Orleans Client Service Centre, 255 Centrum Boulevard

Masks are required to be worn in enclosed public spaces including at City of Ottawa facilities as mandated by province-wide masking regulations.

Fee schedule

Helpful tips in completing the building permit application form as a homeowner

Building Permit Application form 

Section F of the application form

As a homeowner, Tarion warranty requirements outlined in Section F are not applicable and can be checked as “No”.

Section G (Schedule 1) of the application form

The Ontario Building Code, under Part C article 3.2, allows for a homeowner to take design responsibility for design activities and drawings related to:

  • The construction or alteration to the house owned by the person or
  • An ancillary building (garage or shed) that serves the house owned by the person.

The Schedule 1 requirement for this exception must be acknowledged under Section D- Declaration of Designer, 3rd sentence, under the basis for exemption-insert “homeowner”.

Building Permit Application-Section H of the application form - Completeness and compliance with applicable law

Under Section H, any declaration labelled as “No” will not permit the application from being processed. Exception during the COVID-19 situation, payment is not being requested at time of application, therefore the second line may be checked as “No”.

Application/Permit Fees and Payments

Currently the only method of payment for Building Code Services applications and permits is by cheque or Interac.  

Issuance of Permits

Permit applicants will be contacted when the permit is ready.

Clients may contact Building Code Services at 613-580-2424, ext. 29312 or email buildingpermits@ottawa.ca for questions regarding their permit application.

Building Inspections

For public and inspector safety, Building Code Inspections staff will not enter occupied areas of the following building types for the purposes of carrying out their duties:

  • Personal dwellings, including homes, apartments and condo units
  • Long-term care facilities, seniors’ residences and retirement homes
  • Hospitals
  • Daycare facilities.

Permit holders are encouraged to speak directly with their assigned inspector regarding options for an in-person inspection. Inspectors are currently practicing enhanced health and safety protocols, including physical distancing, while on site.

Development Information Officers

If you require the services of a Development Information Officer, please call 613-580-2424 ext. 23434 or dioinquiry@ottawa.ca

For up-to-date information regarding building and renovating in Ottawa, please continue to visit Ottawa.ca.