Rent-Geared-to-Income Assistance

Rent-Geared-to-Income (RGI) Assistance helps low- and moderate income households with housing costs. RGI provides affordable housing to eligible low-income families in subsidized housing and households pay no more than 30 per cent of their income towards rent.

  • You will get a monthly rent subsidy to help pay your rent.
  • Households must move to the subsidized housing unit that was offered from the Centralized Wait List.
  • Your monthly rent is calculated using 30 per cent of your household’s adjusted family net income as reported on your annual Notice of Assessment Line 23600.
  • If your only income is social assistance, your monthly rent is set by the province.
  • Subsidy is attached to the rental unit. This means you can’t take it with you if you move.
  • You must be on The Social Housing Registry of Ottawa’s Centralized Wait List.
  • Your name will be removed from The Social Housing Registry of Ottawa’s Centralized Wait List once you have accepted an offer of subsidized housing.
  • Eligibility is reviewed once a year.


New Rent-Geared-to-Income (RGI) Rules

The Province of Ontario introduced the requirement to have limits on how much you own and how much you earn as of July 1, 2023. These are called Asset Limits and Household Income Limits (HILs).

The new rules mean that people with household assets or income over the limit will not be eligible for RGI housing. This applies to people on the wait list with The Registry and households currently receiving RGI assistance.

The asset limits in the City of Ottawa are $50,000 for a single person household and $75,000 for households with two or more people. The income limits are shown in the table below.

Number of Bedroom(s) Household Income Limits (HIL)
1-Bedroom $50,000
2-Bedroom $60,000
3-Bedroom $72,000
4-Bedroom or more $92,500

To be eligible for RGI assistance, you must apply to The Social Housing Registry of Ottawa. See eligibility rules. Other rules may apply.

The Social Housing Registry of Ottawa will review your application and may assign a priority listed below:

Special Provincial Priority

  • You, or someone in your household, are being abused by an individual that you have lived with in the past three months, even if you don’t live with that person anymore; and
  • You are planning to permanently separate yourself from the abuser.

Local Priority Access Status

Homeless Households

Households who are confirmed as experiencing homelessness. For this priority, ‘homeless’ means households who are staying in a City of Ottawa emergency shelter or who are living unsheltered in Ottawa.

Life Threatening Medical Households

Households where a member has a terminal illness or a life-threatening medical condition made worse by their current housing situation. The household must demonstrate through a licensed physician’s medical opinion that a move in housing will remove the life-threatening aspect of the condition.

Urgent Safety Households

Households where a member does not qualify for a Special Provincial Priority but is subject to current abuse from a family member or former partner or where a member of the household is subject to ongoing or extraordinary threat to personal safety by a non-family member and a change in housing will result in a significant increase to personal safety.

For information on how to apply for any of the priorities, call The Social Housing Registry of Ottawa at 613-526-2088.

Households from the Centralized Wait List are prioritized and selected from the following wait lists (in order):

  1. Special Provincial Priority
  2. Over housed
  3. Local Priority Access Status
  4. Chronological

What you need

All household members must provide proof of:

All household members 16 years of age and older must sign the form.


Mail / in-person

  1. Fill out an Application for Rent-Geared-to-Income Housing in Ottawa with The Social Housing Registry of Ottawa. Be sure to check off the communities you are interested in on the application to be considered for those housing selections.
  2. Your name will be added to the Centralized Wait List for subsidized housing.


Call 613-526-2088 to book an appointment, Monday to Friday from 8:30 am to 4:30 pm. You can also book an appointment online with The Social Housing Registry of Ottawa.

What’s next

  • Make sure The Social Housing Registry of Ottawa always has your most up to date contact information (phone number, email and/or address)
  • Housing providers offer vacant units to the household at the top of the Centralized Wait List.
  • You will only receive one (1) offer of housing. If you refuse the one (1) offer, your application will be cancelled, and your file will be closed.
  • All household members must file income taxes each year.


For information about the status of your application with The Social Housing Registry of Ottawa, call 613-526-2088 from Monday to Friday, 8:30 to 4:30 pm. TTY: 613-580-2401.