Insurance requirements
The City of Ottawa's liability insurance program provides renters with third-party liability coverage. This insurance covers non-contact adult hockey games, or parents taking a group of children out for a game of shinny. The policy does not cover organized minor hockey or ringette league games or practices, special events, tournaments, or fundraisers.
Note that last-minute ice bookings do not cover activities involving food sales, vendors, or admission fees. For ice rentals having an event or requiring insurance beyond our standard coverage, please contact sports@ottawa.ca for assistance.
Teams must have valid insurance of a minimum $2 million inclusive per occurrence for bodily injury, death and damage to property in one of the following forms:
- Commercial General Liability,
- Special Events Liability,
- Homeowners’ Personal Liability, or
- Tenants or Condominium Owners’ Personal Liability
Insurance shall name the City of Ottawa as an additional insured. Coaches' names must be listed on the policy if they are using their organization's insurance. Affordable insurance is available through City of Ottawa Centralized Allocations staff for your convenience. A valid Insurance certificate must be submitted when requesting booking, otherwise insurance will automatically be added.
Rental definitions
- Minor: 18 years of age and under
- Adult: 19 years of age and over
- Prime time: From September 1 to April 30
- Weekdays, 4 pm to 11 pm
- Weekends and statutory holidays, 6 am to 11 pm
- Non-prime time: From September 1 to April 30
- Weekdays, opening to 4 pm or 11 pm to closing.
- Weekends and statutory holidays, 11 pm to closing.
- Minor recognized: Available for rentals to minor associations only, for sanctioned activities, in May and June.
- Last minute ice: Ice that can be purchased for the same day or up to 15 days in advance of the rental date, at a discounted rate.
- Training ice: Rentals of two consecutive hours during non-prime time only, with a maximum of 6 skaters per hour.
- Slab rentals: Rentals on the concrete slab of the arena when ice is removed.
Specific terms and conditions for arena use
Contract holder: please read all of these provisions as well as the General terms and conditions.
- The contract holder agrees that each hour of rental shall consist of not more than 50 minutes of ice time, the balance of each hour being devoted to ice maintenance. To ensure quick turnaround time, user groups are asked to vacate the ice immediately following the rental time in order to avoid any schedule delays.
- The contract holder agrees that ice time is not to be exchanged between organizations without prior authorization from allocation staff.
- Dressing rooms must be vacated within 25 minutes of the end of the ice rental period specified in this agreement.
- Alcoholic beverages are prohibited in the arena, dressing rooms and accessory premises, unless authorized by the City of Ottawa, and unless the appropriate permits have been obtained.
- No one will be allowed on the ice surface:
- during operation of the ice surfacing machine;
- until the ice resurfacing has been completed and the gates have been fully closed;
- at any other time when directed by the site staff; and
- for a purpose other than the one(s) stated on the Ottawa Rental Contract.
- Walking on the ice surface with footwear to gain access to the player’s benches, penalty box and timekeeper’s station is not permitted.
- Walking on the ice surface to respond to an emergency and provide trainer assistance, or skating on the ice to prepare the ice surface for the game, is permitted provided the designated person assigned by the coach is wearing a CSA approved helmet. Coaches are required to ensure CSA approved helmets are readily available. Coaches are responsible to ensure coaches from visiting districts, outside of the City of Ottawa, are made aware of this requirement.
- Walking and skating on ice is considered a voluntary action and will be deemed to indicate acceptance of the associated responsibilities, actions, obligations, dangers, hazards and risks. In the event of death or injury caused by walking or skating on the ice surface; the contract holder hereby agrees to indemnify and save harmless, release, waive and discharge the City of Ottawa, its employees, volunteers and agents from all liability, claims, demands, causes of action, loss, costs or damages that the City of Ottawa may suffer, incur or be liable for as a result of such death or injury.
- It is recommended that groups using City of Ottawa facilities be equipped with proper first aid supplies and have a person trained in First Aid, AED and CPR in attendance during the use of the facility.
- Minors (under 18) must be accompanied by an adult supervisor at all times.
- The City shall not be held responsible for any failure in supplying ice due to circumstances beyond its control. In the event that the contract holder is not occupying the contracted arena within 30 minutes of the start time indicated on the contract, the use of the arena will revert to the City of Ottawa at the contract holder’s expense.
- A 25% non-refundable deposit will apply to special events, tournaments and camps held between July 1 and August 31 upon confirmation of the booking.
- When a cancellation is made the following graduated cancellation fee will apply for seasonal ice users (September to April):
- 60 days or more: 25% cancellation fee
- 31 to 59 days before: 50% cancellation fee
- 0 to 30 days before: 100% cancellation fee
- Exception: Clients will have up to 30 calendar days from the day of use to cancel when:
- Rental times for occasional non-seasonal use
- Rental times for tournaments and play offs
- Off season ice (May 1 to August 31)
- Slab bookings
- Changes to contracts can only be considered subject to availability of hours.
- Refer to Clause #27 of the Ottawa Rental Contract General Terms and Conditions for insurance requirements.
CARHA Hockey
For Adult Recreational Hockey Programs, insurance coverage is available for purchase by contacting the Canadian Adult Recreational Hockey Association (CARHA Hockey) directly at (613) 244-1989 or by e-mail at hockey@carhahockey.ca. For the information of contract holders, the City of Ottawa also administers an affordable third-party liability insurance program that you can purchase directly from your city/community partner representative.
- As a proactive risk management practice, arena contract holders are encouraged to ask their participants to:
- Complete a PAR-Q form, which determines whether players should check with their doctor before becoming more physically active. Copies of PAR-Q forms are available on the following website: http://www.csep.ca/forms.asp
- Complete the Consent, Assumption of Risks & Indemnity Form, attached as Annex A. Completed Consent, Assumption of Risks & Indemnity Forms should be maintained for two (2) additional years after the game program has ended.
- The City of Ottawa recommends that all necessary protective equipment be worn for the appropriate sport. The vast majority of head 4 and facial injuries received in hockey are preventable. Help reduce face and head injuries by encouraging players to wear full head and facial protection, including a helmet and mouth guard.
- The contract holder shall be responsible for making its members, users and participants aware of these terms and conditions and for making a copy of the terms and conditions available for inspection by its members, users and participants, if requested.
Non-compliance with the terms and conditions of this contract could result in the immediate suspension of the contract(s) or a written warning. A second incidence of non-compliance will result in the cancellation of the contract. Note: These terms and conditions are reviewed annually.
Ice rink rental rates
2024
Rates are hourly.
Fees shown do not include HST. Applicable taxes will be added during the payment process.
Fall and winter ice rentals - September to April
- Adult prime time: $331.88
- Minor prime time: $198.94
- Non-prime time: $154.76
- Commercial: $341.60
Off season ice rentals - May 1 to August 31
- Adult/minor: $331.88
- Minor recognized (May and June only): $198.94
- Last minute ice: $198.94
- Commercial: $341.60
Last-minute ice rentals
- Prime time: $198.94
- Non-prime time: $154.76
Slab rentals
Rental rates for concrete when the ice is removed.
- Adult slab: $58.66
- Minor slab: $36.55
- Commercial slab: $68.18
2025 Rates
Rates are hourly.
Fees shown do not include HST. Applicable taxes will be added during the payment process.
Fall and winter ice rentals - September 1 to April 30
- Adult prime time: $341.67
- Minor prime time: $204.81
- Adult and minor non-prime time: $159.33
- Last minute ice: $204.81
- Training (non-prime time): $79.66 per hour; two hour minimum
- Commercial: $351.68
Off season ice rentals - May 1 to August 31
- Adult and minor: $341.67
- Minor recognized (May and June only): $204.81
- Last minute ice: $204.81
- Commercial: $351.68
Slab rentals
Rental rates for concrete when the ice is removed.
- Adult slab: $60.39
- Minor slab: $37.63
- Commercial slab: $70.19
Reserve or request ice time
Take advantage of reduced rental rates by booking ice that has become available in the next 15 days. "Last-minute ice" must be reserved online in one-hour blocks at Register Ottawa. All last-minute rental sales are final.
After 15 days, available ice times can be viewed online by seasons which run from May 1 to August 31 and September 1 to April 30. Please note that the booking process differs from "Last-minute ice", which is described below.
Review Terms and Conditions and Hourly arena rental rates.
To search:
- Go to Register Ottawa.
- Select "Last-minute ice" from the home page.
- Under Resource Search, use “Search by keywords” to find a facility.
Note: Do not use "Search by date and time”
Search result will show dates and times that are either blue or black depending on the date and reservation process.
To reserve:
- Blue, hyperlinked results are available within the next 15 days (Last-minute ice) and must be reserved online to receive a discounted rate. Make your selection and follow the steps through to the purchase.
- Black, non-hyperlinked results are for dates more than 15 days out and can be requested using the Centralized Allocations application form.
- Please provide alternative locations as your preferred site may not be available or suitable for your event. Clearly indicate which locations are your second or third choice.
- Once the dates and hours are confirmed, you will receive a permit and Terms and Conditions to be signed and returned to Centralized Allocations.
- The contract will be valid once payment and a signed copy of the contract are received.
- On the day of your event, bring a copy of your contract and your receipt.