The City will issue residents a receipt for property tax payment, record of payment or duplicate tax statement upon request.
Before you begin
Before you begin
To request a receipt, record of payment or statement you will need your tax statement/bill. If you do not have a copy of your tax statement you will need to provide your property’s roll number.
Cost
Cost
There is no charge for a tax receipt if you provide your statement/bill.
Should you require a record of payment of your annual tax bill or require a duplicate statement for previous years, a fee of $41 applies for each year and property.
Request
Request
If you have a copy of your statement
You can request a receipt in the following ways, be sure to indicate your property address, roll number, name and the year required:
City of Ottawa, Revenue Services
100 Constellation Drive, 4th Floor East
Ottawa, Ontario K2G 6J8
In Person Services
Please be advised that the Revenue Services Front Counter is appointment-based only, and appointments are available to book on a first come first serve basis. Please have your property tax roll number available upon booking.
Appointments are available at the following times:
- Monday to Friday, 8:30-4:30 pm (September through May)
- Monday to Friday, 8:30 – 4 pm (June through August)
To book, modify or cancel an appointment online, please visit City of Ottawa Revenue Services (frontdesksuite.ca)
There is no cost to book an appointment with Revenue Services. For more information or for assistance using the online booking tool, please contact Revenue Services at 613-580-2444.
If you do not have your statement
Requests and payment must be made in-person at any of the City of Ottawa Client Service Centres (please refer to the Client Service Centres hours and days of operation .
Contact
Contact
For more information, contact us by:
Phone:
613-580-2444 (TTY: 613-580-2401) Monday to Friday, 8:00 am to 4:30 pm (June to August, 8:00 am to 4:00 pm). Transactions will be recorded for training and quality assurance.