Pay your property taxes online, in-person or by mail

Property tax bills are issued twice a year with supplementary and omitted tax bills being issued June through January

Property tax bills are issued twice a year with supplementary and omitted tax bills being issued June through January.

Any balance will become due on the regular due dates. Penalty and interest of 1.25% for late payment is added the day following the due date, and the first day of each month thereafter.

Partial payments are applied first toward the outstanding interest, penalty and fees, then to the oldest outstanding property tax charges.

  • 19-digit tax roll number as shown on your tax bill
  • Amount owing
  • Payment method

Any additional charges will be noted based on the payment option selected.

Review Paying your taxes to ensure no addition charges are incurred.

Online

When paying online by credit card or Interac Debit, a service fee of 1.99% is applied by the service provider, Paymentus Corporation.

Residents can pay their property tax bills online with MasterCard, VISA, American Express (AMEX), Interac Online, Mastercard Debit and Visa Debit.

Payments made before 10:00 pm will be credited to your property tax account on the next business day. Payments made after 10:00 pm will be credited to your property tax account within two business days.

You will receive an on-screen confirmation number and an email receipt which will include the service the third-party provider, Paymentus Corporation.

There are two ways to access Paymentus:

Drop Box

Make cheques or money orders payable to the City of Ottawa. Note: Payments are processed on business days only.

Ensure that the amount on the cheque reflects the exact amount owing and indicates the 19-digit tax roll number as shown on your tax bill.

Cheques can be dropped off in the secure payment drop-boxes located outside the main entrances of the following locations:

  • Laurier Client Service Centre, 110 Laurier Avenue West
  • Nepean Client Service Centre, 101 Centrepointe Drive
  • Kanata Client Service Centre, 580 Terry Fox Drive
  • Orleans Client Service Centre, 255 Centrum Boulevard

Mail

Allow sufficient time between your mail date and the due date for the payment to be processed on time. Do not fold, staple or stamp on payment stub.

Make cheques or money orders payable to City of Ottawa and write your 19-digit tax roll number on the front or include the bill stub with payment.

The number of payments received by mail is very low and continues to decrease. As equipment required to process such payments comes at a high cost, a decision was made in 2012 to contract the processing to the City’s financial institution whose office operates at a Toronto location.

City of Ottawa – Property Tax

PO Box 4647 STN A

Toronto, ON M5W 0E7

In-person 

Residents can pay their property tax bills in person at one of our Client Service Centre. 

We strongly recommend you schedule an appointment but walk-ins will be accepted between 9 am - 4 pm.  Priority will be given to scheduled appointments. 

The following Client Service Centre are open to provide in-person services: