Street lighting response times
|Nature of Problem||Maximum Response Time|
|1 to 9 lights out||Maximum 7 working days|
|10 to 20 lights out||Next working day|
|More than 20 lights out||Within 24 hours|
|Arterials, Commercial and Industrial Roads|
|1 to 4 lights||Maximum 7 working days|
|5 to 10 lights||Next working day|
|More than 10 lights out, or all lights within an intersection||Within 24 hours|
It should be recognized that these are guidelines, and timelines may vary slightly to allow for operation considerations and to ensure safe conditions.
Gateway Speed Limit Signs
As of May 1, 2018, Ontario municipalities can now use new gateway speed limit signs to designate roadways within residential areas with a reduced speed limit of less than 50 km/h.
Gateway speed limit signs are posted at each entry and exit point to a community where lower speeds are in effect. The Entry Gateway Speed Limit Sign identifies the beginning of a legal speed limit that applies to all roadways within an area. The Exit Gateway Speed Limit Sign marks the end of the lower speed limit. All streets that fall within the posted entry sign and exit sign are designated with the same speed limit identified on the gateway signs. Samples of Gateway Speed Limit Entry and Exit Signs are shown below:
Decommissioned street name signs
**As a result of the COVID-19 pandemic, our Traffic Control Centre is currently closed to the public as a precautionary measure to protect employees and visitors. At this time, street name signs cannot be picked up. Once this facility resumes normal operations, staff will respond to e-mail requests.
Buy your own little piece of Ottawa. Park Place and Boardwalk have nothing on names like Bank Street and Laurier Avenue. You can own any one of a number of Ottawa street name signs.
With the renaming of a number of streets to avoid duplication, many street names from former municipalities have been removed from service. Signs that have been replaced for normal maintenance reasons are also available for purchase. These decommissioned signs can be purchased for $10 each.
Select your favourite signs from the alphabetical list below. Only the signs listed are currently available for purchase. However, the selection will change as old signs continue to be replaced as needed. If the sign you want is not listed, check back periodically to see if it becomes available. All signs are sold on a first come, first serve basis.
At this time, street name signs cannot be picked up. Once this facility resumes normal operations, staff will respond to requests.
Brian Coburn Blvd1
Buena Vista Rd2
Canyon Walk Dr1
Cedar Rock Way1
Century Rd. W1
Clarence St E.3
Clifford Campbell St1
Constance Creek Dr1
Denzil Doyle Crt1
Des Serins Lane2
Des Visions Pl1
Earl Mulligan Dr1
Emerald Meadows Dr1
Fourth Line Rd1
Glen Meadows Circle1
Grand Gala Dr1
Heritage Glen Dr.1
Heritage Glen Dr.1
Lockhead Rd. W1
Long Meadow Way1
Michel Riel Priv.1
Mill Hill Rd1
Mount Shannon Dr1
Queen Charlotte St1
Reid Haven Rd1
Rocky Creek Way1
Settler's Ridge Way1
Sir Guy Carleton St2
Valley Ridge St1
Roadside Memorial Sign Program
The Roadside Memorial Sign Program, established in 2015, assists families or groups who wish to have a roadside memorial sign installed along a City-owned right-of-way in remembrance of a loved one who has passed away as a result of a traffic incident.
- Only residents of Ottawa may be commemorated through this program.
- A request may be made by a family member or friend.
- An application form must be completed and signed by an immediate family member of the nominee.
- An Ontario Provincial Offences Act check is required for the nominee. The check is initiated and reviewed by the City of Ottawa. Any outstanding conviction or infraction may result in the disqualification of an application.
- A sworn affidavit* must be submitted by the nominator with the application form (see page 4 of the application package).
- The cost of a roadside memorial sign is $250 (plus HST), which includes the cost of fabrication and maintenance of the sign for two (2) years.
- After two years, the nominator will be given the option for the sign to be removed and provided to them or to be left up without maintenance.
- Nominators will be given a one-time option of having a new sign installed for $250 (plus HST).
- The nominator can ask for the sign to be removed and turned over to them at any time.
*Any fees associated with a sworn affidavit are the responsibility of the nominator.
- The installed sign will read: “Drive Safely, in memory of ‘name(s) of victim(s)’.”, with black lettering over a white background
- The dimensions of the sign will be approximately: 24” L x 35” H
- The sign will contain both English and French messaging
Should you wish to purchase a roadside memorial sign, please submit your completed Roadside Memorial Sign Application Form and supporting documentation using one of the following options:
Option 1 - by e-mail to: firstname.lastname@example.org
Option 2 - by mail to: c/o Safer Roads Ottawa program
City of Ottawa
Transportation Services Department
100 Constellation Crescent
Ottawa, Ontario K2G 6J8
Mail code 26-63
You will receive confirmation of receipt of your application within five (5) business days
Digging near Your House?
Before you dig, call Ontario One Call at 1-800-400-2255 or visit their website.
The City and other services have underground locates running in many backyards, front yards and side lots. Underneath your house, you could find:
- Gas pipelines
- Electrical services
- Telephone and cable TV infrastructure
- Water and sewer connections
- Streetlight or traffic signal wiring
Ontario One Call co-ordinates with all organizations who own infrastructure in your area.
Therefore, all residents and excavators must call before they dig. Locates are free to obtain and should be requested at least 5 days prior to any planned excavation. You may not proceed with your digging until all locates are identified. If locates are not obtained and infrastructure is damaged, the homeowner and/or contractor is 100 per cent responsible for all costs associated with repairs.
Do You Need Emergency Locates?
For emergency locates, please call Ontario One Call at 1-800-400-2255. As of June 15, 2014, the City of Ottawa will no longer action direct requests for locates.