Arenas

As of September 22, 2021, you must present proof you are fully vaccinated against COVID-19 to enter an indoor recreation facility for most activities, as mandated by provincial regulations.

Required proof

• Proof you are fully vaccinated. Fully vaccinated means you have received two doses of a Health Canada approved vaccine at least 14 days prior. The following are accepted:
  • Electronic or hard copy of your vaccination receipt
  • Ontario enhanced vaccine certificate (QR code)
  • Canadian Armed Forces (CAF) vaccination booklet
  • Confirmation of vaccination issued by another jurisdiction
• Valid identification that shows name and date of birth and has been issued by an institution or public body. Photo identification is not required and the identification does not need to be government-issued.

Exceptions

• Age 11 and under
• Those with a documented medical exemption from a doctor or nurse practitioner.
• Youth between the ages of 12 and 17 participating in organized sports, including on ice sports, sport leagues, badminton, table tennis, tennis, ball hockey, martial arts, dance, basketball, swimming lessons, aquatic certification courses or volleyball. However, this youth age group will require proof of vaccination for recreational swims, public skating, use of a cardio and weight room or attending an activity or sporting event as a spectator.

Arena bookings can be made for the following facilities by emailing sports@ottawa.ca or phoning 613-580-2595:

Teams must have valid insurance of a minimum $2 million inclusive per occurrence for bodily injury, death and damage to property in one of the following forms:

• Commercial General Liability,
• Special Events Liability,
• Home Owners’ Personal Liability, or
• Tenants or Condominium Owners’ Personal Liability

Insurance shall name the City of Ottawa as an additional insured. Coaches names must be listed on the policy if they are using their organizations insurance. Affordable insurance is available through City of Ottawa Centralized Allocations staff for your convenience. A valid Insurance certificate must be submitted when requesting booking, otherwise insurance will automatically be added.

Participants must adhere to all Provincial gathering restrictions and requirements from their respective sporting regulatory bodies. In addition, the City has implemented COVID-19 safety measures in City facilities. Please also arrive dressed in your gear as much as possible.

Browse information regarding credits and refunds for cancelled rentals.

2021 ice rental rates

Ice rental rates for January 1 to April 30

• Adult prime time: $349.50
• Minor prime time: $209.55
• Non-prime time: $163
• Commercial: $359.75

Ice rental rates for May 1 to August 31

• Adult/minor: $349.50
• Minor recognized: $209.55 (May and June only)
• Last minute ice: $209.55
• Commercial: $359.75

Ice rental rates for September 1 to December 31

• Adult prime time: $349.50
• Minor prime time: $209.55
• Non-prime time: $163.00
• Commercial: $359.75

Rental rates for concrete when the ice is removed

• Adult Slab $62.15
• Minor Slab $38.70
• Commercial Slab $72.25

Take advantage of a reduced rate by renting last-minute ice. Last-minute ice is booked in one-hour increments. All last-minute rental sales are final.

Please review the following information before booking. Clients must adhere to these conditions during use:

• COVID-19 conditions of use - arenas
• Specific terms and conditions of arena use [ PDF - 110.06 KB ]
• General terms and conditions

Online booking process:

1. Review the conditions above.
2. ​Log in using your Family PIN.
3. Search for arenas with last-minute ice available in the next 15 days. Availability is updated daily.
   1. If you are looking to book ice within the next 24 hours, please contact staff at sports@ottawa.ca or 613-580-2595.
   2. If you are looking to book ice within the next 24 hours, or more than 15 days from now:
      1. Submit a rental request form.
      2. Staff will contact you within two business days to confirm your rental request.

Please note: If you do not have liability insurance of $2 million, it can be purchased by emailing sports@ottawa.ca.

2021 rental rates for last-minute ice

• Prime time: $209.55
• Non-prime time: $163

• Minor: 18 years and under.
• Adult: 19 years and older.
• Minor recognized: Sanctioned activities by minor associations in May and June.
• Prime time: Between September 1 and April 30, weekdays from 4 pm to 11 pm; on weekends and statutory holidays from 6 am to 11 pm.
• Non-prime time: Between September 1 and April 30, weekdays from open to 4 pm and 11 pm to close; on weekends and statutory holidays from 11 pm to close.
• Last-minute ice: Discounted ice time booked the same day or up to 15 days before the rental date.
• Training ice rental: Available for two consecutive hours during non-prime time, for a maximum of six skaters per hour.

Rates are effective as of January 1.

Rates are subject to change

Fall and winter ice rentals

September 1 to April 30

	2021
Adult prime time	$349.50
Minor prime time	$209.55
Adult/minor Non-prime time	$163
Last minute ice	$209.55
Training ice (Non-prime time)	$163
Commercial	$359.75

Off season ice rentals

May 1 to August 31

	2021
Minor and adult	$349.50
Minor recognized (May and June only)	$209.55
Last minute ice	$209.55
Commercial	$359.75

Slab Rentals

	2021
Minor	$38.70
Adult	$62.15
Commercial	$72.25

All rates include HST

Contract Holder: Please read all of these provisions.

Insurance

A valid $2 million Liability Insurance Certificate naming the City as an additional insured is required.

Proof of vaccination

As of September 22, contract holders, or designate (e.g., Safety Officer) must review and confirm for individuals 12 and older:

• Proof of identification
• Proof of being fully vaccinated

Valid vaccinations and ID requirements: Proof of Vaccination Guidance under the Reopening Ontario Act, page 8 for process and proving identity.

Exceptions: see Proof of Vaccination Guidance under the Reopening Ontario Act page 4 for exceptions to vaccination requirements.

Note: See Letter of instruction below - coaches, officials and volunteers are no longer exempt.

Letter of instruction

As of October 9, 2021, contract holders are responsible to ensure compliance with the new Letter of Instruction from Ottawa Public Health.

• Proof of vaccination is now required for coaches, volunteers, officials, 12 years and older (born in 2009) prior to entry of City of Ottawa arenas.

Safety officer sign in

Contract holders, or designate (e.g., Safety Officer) must sign-in with City of Ottawa on the daily vaccination control sheet.

• Provide name and phone number or organization and contract number
• Signature to indicate review and confirmation

Health screening

The contract holder or designate will make sure all participants, including players, coaches, volunteers, officials and parents/guardians and spectators, complete a COVID-19 health screening.

Contract holders can use their own screening tool as long as it mirrors Ottawa Public Health or Provincial screening requirements. COVID-19 Screening Tool for Students - Ottawa Public Health

Travel

Contract holders must follow the Federal requirements for travel and quarantine. Up to date information can be found here: COVID-19: Travel, testing, quarantine, and borders

Safety plan

A COVID-19 safety plan must be in place for all contract holders.

Contract tracing

The Contract Holder agrees to take attendance for each date on the contract and for each group accessing the space during the rental period. Records must be kept for one month (31 days) for the purpose of tracing in the event of a COVID-19 outbreak.

Restrictions

There are no restrictions on team sports. Physical contact, size of teams, cohorts or any other game play scenarios can resume.

Capacity

As of October 18, 2021, capacity in spectator areas in City of Ottawa arenas is 100% full occupancy. Physical distancing is no longer required in spectator areas.

Change rooms

Locker rooms, change rooms, and showers are open. Participants must keep their masks on in the changerooms until actively participating. Overflow chairs will be provided in the facility.

Masks

Any person who enters or uses the facility (or when waiting in line outside the facility) other than when actively participating in a sport or fitness, must wear a mask.

Warm up

Dryland training is not permitted in the facility unless allocated as a separate hall booking.

Entry

We ask that all user groups limit their time inside the facility before or after their ice time.

Floods

All bookings are required to be scheduled to reflect the pre- established zamboni schedule. It is important to maintain the allocated flood times to allow staff sufficient time to prepare for the next rental, especially in multi-pad facilities.

Example: A rental group is allocated at time slot from 6 to 9 pm, flood times will remain at 6:50, 7:50, and 8:50 pm. Limited exceptions may apply.

Harassment Policy

The City of Ottawa has a zero tolerance Harassment Policy. All individuals must maintain respect for staff and patrons in the facility.

The City of Ottawa COVID-19 Conditions of use for arenas must be followed at all times. Failure to comply will result in immediate removal from the facility, non-refundable ice cancellation and review of future contract bookings.

All individuals must comply with all current Ottawa Public Health recommendations and directives related to COVID-19. Learn more

Additional resources related to sports and recreation: Sports, Recreation and being active during COVID-19 - Ottawa Public Health

Conditions of use and contract amendments are subject to change with direction from the Provincial guidelines and regulations and Ottawa Public Health.

I have read, understood, and agree to all the Conditions of use listed above.

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