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Street lights and signs

Find out everything you need to know about street lights and signs: how to find decommissioned street name signs, how to report street lights that aren’t working and the appropriate response times, and how to find locates before digging on your property.

Decommissioned street name signs

Buy your own little piece of Ottawa. Park Place and Boardwalk have nothing on names like Bank Street and Laurier Avenue. You can own any one of a number of Ottawa street name signs.

With the renaming of a number of streets to avoid duplication, many street names from former municipalities have been removed from service. Signs that have been replaced for normal maintenance reasons are also available for purchase. These decommissioned signs can be purchased for $10 each.

Select your favourite signs from the alphabetical list below. Only the signs listed are currently available for purchase. However, the selection will change as old signs continue to be replaced as needed. If the sign you want is not listed, check back periodically to see if it becomes available. All signs are sold on a first come, first serve basis.

Purchasing instructions

After you have made your selection, send your request by e-mail to StreetNameSigns@ottawa.ca. You will receive an e-mail reply confirming your order. Your sign will be available for pick up any time after you receive confirmation. Signs can be picked up at 175 Loretta Ave. N. from Monday to Friday between 8 a.m. and 3 p.m.  Payments are due when the sign is picked up. The payment will be due in the form of Interac, Visa or Mastercard.

Any sign not picked up within 14 days will be returned to the list of signs available for sale.

Inventory:

(as of August 19, 2019)

Street Name

Quantity

A

Adeline St 1
Adirondack Dr 1
Adley Rd 1
Ages Dr  
Ahearn Ave 1
Alenmede Cres 2
Aleutian Rd 2
Alta Vista Dr 3
Ambercrest St  1
Anoka St 1
Arkell St 1
Arnot Dr 2
Assaly Rd 1
Athlone Ave 2
Aurora Cr 1
Ava Rd 3
Avoncourt Way 1
Avondale Ave 1
Ayers Ave 1

B

Barwell Ave 1
Bay St 1
Beaumaris Dr 2
Bedbrooke St 1
Beechwood Ave 1
Bertrand St 3
Berwick Ave 1
Breezehill Ave N 2
Brierwood Ave 1
Broadview Ave 1
Brookfield Rd 4
Brownring Ave 1

C

Caledon St 1
Carlsen Ave 1
Cedar Lane Terr 1
Cedar Rock Dr 1
Central Park Ave 1
Chambers Ave  2
Chapleau Ave 1
Charles St 2
Chinook Cr 1
Churchill Ave 4
Clare St 2
Clearview Ave 2
Clifton Ave 1
Clyde Ave 1
Collins Ave 1
Connery Ave 1
Crossfield Ave 1
Crowsnest Ave 1
Croydon Ave 1
Cypress Crt 1

D

Daniel McGann St  1
Danniston Cres 1
Dempsey Ave 1
Denbury Ave 3
Des Grives Cr 2
Des Serins Ln 2
Des Visions Pl 1
Devonshire Pl 1
Domalatchy Pl 1
Donnington Pl 2
Dorian Ave 2
Dover Cr 1
Duberry St 1
Duhamel St 1
Durham Priv 1

E

Eastbourne Ave 1
Edgar St 2
Edgeland Pl 1
Edgeware Dr 1
Edgewood Ave 1
Edina St 1
Electric St 1
Ellsworth Ln 2
Elmhurst St 5
Elmira Dr 2
Elvaston Ave 3
Emerald Ave 1
Erie Ave 2
Ernie Brady Lane 1
Esquimault Ave 2
Evered Ave  3

F

Faircrest Rd 1
Fairlawn Ave 2
Falaise Rd 3
Ferndale Ave 1
Findale Ave 1
Firwood Cres 3
Fisher Ave 4
Forman Ave 1

G

Gainesborough Ave 2
Garfield Ave 1
Geneva St 1
George Watts Ln 1
Gertie St 1
Gilbey Dr  1
Glenview Pl 1
Gould St 1

H

Haig Dr 1
Hanbury St 1
Harwood Ave 1
Hawthorne Ave 2
Hawthorne Rd 2
Hemlock 1
Heron Rd 1
Herridge St 1
Hickson Cr 1
Highcroft Ave 3
Highfield Cres 1
Hilson Ave 3
Hindley St 1
Holmwood Ave 3
Hutchison Ave 1

I

 
Iona St  3
Ivy Cres 4
Ivylea St 1

J

 
Jackson Ave 1
Jeanne Mance St  1

K

Kaladar Ave 1
Keefeer St 1
Kenilworth St  1
Keppler Cres 1
Keyworth Ave 3
Kilbarry Cr 1
Kincardine Dr 1
Kirchoffer Ave 3
Kirkwood Ave 8
Kitimat Cres 1

L

La Verendrye Dr 1
Lanark Ave 1
Laperriere Ave 2
Larkhaven Cr 1
Laxton Cres 3
Lebreton St N 1
Lebreton St S 1
Lincoln Ave 1
Linden Terr 1
Lorne Ave 1
Lovitt Rd 1
Lowrey St 1
Lyndale Ave 2

M

Mackay St 2
Mailer Ave 1
Mallard Ave 1
Malone Crt 1
Maplecrest Ave 1
Mayfair Ave 1
Meadowcroft Cres 1
Melrose Ave 1
Merivale Rd 1
Monk St 2
Monroe Ave 2
Moris Ave 1

N

Nanaimo Dr 1
Navaho Dr 6
Newhaven St 2
Northgate St 1
Northgraves Cres 2
Northwestern Ave 2

O

 
O'Connor St 1
Okanagan Dr 5
Onslow Cres 1
Orchid Dr 1
Othello 1

P

Parkfield Cres 1
Parr Ave 1
Portobello Blvd 1
Premier Ave 4
Presland Rd 1
Prestone Dr 2
Primrose Ave 3
Princeton Ave 1
Pulford Cres 1
Putman Ave  4

Q

Qualicum St 2
Queensgrove Rd 2

R

 
Radstock Priv 1
Rector Ave 1
Regency Terr 1
Reid Haven Rd 1
Revelstoke Dr 2
Richmond Rd 1
Rideau River Dr 1
Rideau Terr 1
Rideout Cres 1
Ridgevalley Dr 2
Rochester St 2
Roger Rd 1
Rosemount Ave 1

S

 
Schubert Cir 1
Selby Ave 1
Severn Ave 2
Shane St 1
Sioux Cres 3
Soderlind St 4
Springfield Rd 1
St. Anthony St 1
St. Laurent Blvd 1
Steeple Chase Dr 1
Stelling Pl 1
Summerview Terr 1
Sunnymede Ave 1

T

 
Tavistock Rd 2
Tawney Rd 1
Terre Bonne Dr 2
Thornton Ave 1
Thornwood Rd 1
Traverse Dr 1
Trent St 1
Trenton Ave 1
Tupper Ave 1
Turnberry Rd 1
Tyndale St 1

U

V

Valley Ridge St 1
Valin St 1
Valmarie Ave 1
Vaughan St 3
Vorlage Dr 1
Viscount Ave 1

 

W

 
Waterbend Ln 1
Waterbend Ln 1
Western Ave 1
Westview Ave 1
Whitton Cres 1
Wilton Lane  1
Windermere Ave 4
Winfield Ave 2
Winona Ave 2
Winston Ave 1
Wolverton Cres 1
Woodgate Way 1
Workman Ave 4

X

Y

Z

Report a problem with street lighting

The City of Ottawa is responsible for the operation and maintenance of the street lighting system within City boundaries. City staff administer the program and maintain the system through the services of several lighting maintenance contractors.

In order to expedite repairs and reduce confusion, please provide a municipal address that references the street light or sign’s location.

Please call 3-1-1 if the streetlight issue is related to the following:

  • Traffic signals or traffic signs.
  • Hand hole cover open or missing exposing wires
  • Knocked down streetlight
  • Damaged light such as broken glass, hanging arm, Construction activity (square or rectangular cut in road)
  • Missing or loose manhole cover

Report street lighting

For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400. All other Service Requests will be triaged and addressed as operations allow.

Street lighting response times

Nature of Problem Maximum Response Time
Residential  
1 to 9 lights out Maximum 7 working days
10 to 20 lights out Next working day
More than 20 lights out Within 24 hours
Arterials, Commercial and Industrial Roads  
1 to 4 lights Maximum 7 working days
5 to 10 lights Next working day
More than 10 lights out, or all lights within an intersection Within 24 hours

It should be recognized that these are guidelines, and timelines may vary slightly to allow for operation considerations and to ensure safe conditions.

Underground locates

Digging near Your House?

Before you dig, call Ontario One Call at 1-800-400-2255 or visit their website.

The City and other services have underground locates running in many backyards, front yards and side lots. Underneath your house, you could find:

  • Gas pipelines
  • Electrical services
  • Telephone and cable TV infrastructure
  • Water and sewer connections
  • Streetlight or traffic signal wiring

Ontario One Call co-ordinates with all organizations who own infrastructure in your area.

Therefore, all residents and excavators must call before they dig. Locates are free to obtain and should be requested at least 5 days prior to any planned excavation. You may not proceed with your digging until all locates are identified. If locates are not obtained and infrastructure is damaged, the homeowner and/or contractor is 100 per cent responsible for all costs associated with repairs.

Do You Need Emergency Locates?

For emergency locates, please call Ontario One Call at 1-800-400-2255. As of June 15, 2014, the City of Ottawa will no longer action direct requests for locates.