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Street lights and signs

Find out everything you need to know about street lights and signs: how to find decommissioned street name signs, how to report street lights that aren’t working and the appropriate response times, and how to find locates before digging on your property.

Decommissioned street name signs

Buy your own little piece of Ottawa. Park Place and Boardwalk have nothing on names like Bank Street and Laurier Avenue. You can own any one of a number of Ottawa street name signs.

With the renaming of a number of streets to avoid duplication, many street names from former municipalities have been removed from service. Signs that have been replaced for normal maintenance reasons are also available for purchase. These decommissioned signs can be purchased for $10 each.

Select your favourite signs from the alphabetical list below. Only the signs listed are currently available for purchase. However, the selection will change as old signs continue to be replaced as needed. If the sign you want is not listed, check back periodically to see if it becomes available. All signs are sold on a first come, first serve basis.

Purchasing instructions

After you have made your selection, send your request by e-mail to StreetNameSigns@ottawa.ca. You will receive an e-mail reply confirming your order. Your sign will be available for pick up any time after you receive confirmation. Signs can be picked up at 175 Loretta Ave. N. from Monday to Friday between 8 a.m. and 3 p.m.  Payments are due when the sign is picked up. The payment will be due in the form of Interac, Visa or Mastercard.

Any sign not picked up within 14 days will be returned to the list of signs available for sale.

Inventory:

(as of December 1, 2017)

Street Name

Quantity

A

Abingdon Dr 1
Aintree Pl 1
Alderbrook Dr 2
Alson Mills Way 2
Andover Pl 3
Arbuckle Cres 1
Ardell Grove 2
Assomption St 1
Avenshire Gate 1

B

Bainbridge Ave 1
Basin Ct 1
Bateman Dr 2
Beechcliffe St 1
Blackheath 2
Blythdale Rd 3
Braco St

1

Braeside Ave

1

Bren Maur Rd 1
Bretton

1

Briarwood Way 2
Bridlegate Place 2
Brockington Cres 1
Brookdale St 1
Burland St

1

C

Cadrian Cir 1
Canfield Rd 1
Carbrooke St 1
Carmella Cres 1
Castleton St 1
Castlethorpe Cres 1
Centrepointe Dr 1
Charing Rd 3
Chartwell Ave 2
Cheswick Pl 1
Chrysalis Way 1
Clarendon Cir 1
Clermont Cres 1
Colfax St 1
Coltrin Rd 1
Condie St 2
Cosburn Ave 1
Craig Henry Dr 1
Cramer Dr 1
Cremona Pl  1
Crofton Rd 1

D

Darly Pl 1
Davis Ave 1
Delmar Dr 1
Des Visions Pl 1
Donland Ave 1
Dresden Cres 1
Dundonald Dr 1

E

Eisenhower Cres 1
Ellendale Ave 1
Elm Cres 2
Elvaston Ave 4
Emslie Ave 1
Epworth Ave 2
Esdras-Terrien St 1

F

Fairhill Cres 3
Fair Oaks Cres 1
Fieldrow St 1
Foliston St 1
Forlan Dr 1

G

Garden Pl 1
Gardenway Dr 1
Garrick Court 1
Gatestone Pvt 1
Gibbard 1
Glamorgan Dr 1
Glenarden Crt 1
Glendenning Dr 2
Glenmanor Dr 1
Glenmount Ave 1
Glenview Pl 1
Goldridge Dr  
Goulbourn St 4
Goulburn Ave 1
Granton Ave 1

H

Hallendale St 1
Halkirk Ave 1
Harthill Way 2
Hemmingwood Way 4
Henbury Way 2
Hepburn Crt  
Highbury Dr 2
Howard Crt 1
Howden Ave 1

I

 
Innswood Dr. 1
Ilkley Cres 1

J

 
Jack Aaron Dr 2
Jansen Rd 1
Jerome Jodoin Dr 1

K

Kayburn Ave

1

Kelowna St 1
Kelvin Cres

1

Kenaston St 1
Kentsdale Dr 1
Keppler Cres 1
Khamsin St 1
Khymer Ct 2
Kilborn Ave 1
Kimdale St 1
Kirkstall Ave 3
Knoxdale Rd 1
Koffman Crt 1

L

Lancelot Dr 1
Leacock Dr 1
Lenester Ave 5
Leopolds Dr 1
Leamington Way 1
Lester Rd 1
Lockhart Ave 1
Louise St 1
Loyer St 2

M

Madeleine Meilleur Pvt 1
Malartic Ave 1
Mann Ave 1
Manorgate St 1
Marble Arch Cres 3
Marketplace Ave 1
Mattamy Pl 4
McBean St 1
McClelland Rd 5
Medhurst Dr 1
Melfa Cres 2
Midinah Gate 1
Midland Cres 3
Midpark Way 2
Minaki Ave 1
Montcalm St 1
Montcrest Dr 1
Mossgrove St 0

N

Nairn St 1
Neighbourhood Way 1
Newark St 2
Newland Dr 1
Noren Ave 1
Northgate St 1
Northgraves Cres 2
Norwich Way 1

O

P

Paddock Way 1
Palisade St 1
Pamplona Pvt 2
Parkglen Dr 1
Parkhaven Ave 1
Parkhurst Blvd 1
Pemberton Cres 2
Pepperville Cres 3
Pinecrest Rd 1
Polytek St  1
Premier Ave 1
Prentiss Way 1
Prestwick Ave 1
Provender Ave 1

Q

Queensview Dr 1

 

R

 
Redenda Cres 1
Regal Cres 1
Riddell Dr 1
Ridgepark Pvt 1
Robarts Cres 1
Rosemeade Pl 1
Roundhay Dr 1

S

 
Saddlebrook St 1
Sai Cres 1
Sevenoak Ave 1
Shoreham Ave 1
Siskin Crt 1
Spikemoss Place 1
Springhurst Ave 1
Stableview Way 1
Ste Anne St 1
Strathbury St 1
Strathmore Blvd

1

Suffolk St 2

T

 
Tabor Ave 1
Tarrywood Court 1
Thornburn Priv 1
Tintern Dr 1
Torrington Pl 1
Torsa Crt 1
Trimble Cres 1

U

V

Van Vilet Rd 1
Ventanna Way 1
Vercheres St 1
Vermeer Dr 1
Viewmount Dr 1

 

W

 
Wade Crt 1
Walden Dr 1
Walter Baker Pl 1
Weatherston St 1
Wellesley Ave 1
West Ridge Dr 1
Westhall Way 1
Westpointe Cres 1
Willisbrook Dr 1
Winnington Ave 1
Witherspoon Cres 1
Wolverton Cres 1
Woodbridge Cres 1
Woodcrest Rd 1
Wynford Ave 1

X

Y

Z

Report a problem with street lighting

The City of Ottawa is responsible for the operation and maintenance of the street lighting system within City boundaries. City staff administer the program and maintain the system through the services of several lighting maintenance contractors.

In order to expedite repairs and reduce confusion, please provide a municipal address that references the street light or sign’s location.

Please call 3-1-1 if the streetlight issue is related to the following:

  • Traffic signals or traffic signs.
  • Hand hole cover open or missing exposing wires
  • Knocked down streetlight
  • Damaged light such as broken glass, hanging arm, Construction activity (square or rectangular cut in road)
  • Missing or loose manhole cover

Report street lighting

For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400. All other Service Requests will be triaged and addressed as operations allow.

Street lighting response times

Nature of Problem

Maximum Response Time

Residential

 

1 to 9 lights out

Maximum 7 working days

10 to 20 lights out

Next working day

More than 20 lights out

Within 24 hours

Arterials, Commercial and Industrial Roads

 

1 to 4 lights

Maximum 7 working days

5 to 10 lights

Next working day

More than 10 lights out, or all lights within an intersection

Within 24 hours

It should be recognized that these are guidelines, and timelines may vary slightly to allow for operation considerations and to ensure safe conditions.

Underground locates

Digging near Your House?

Before you dig, call Ontario One Call at 1-800-400-2255 or visit their website.

The City and other services have underground locates running in many backyards, front yards and side lots. Underneath your house, you could find:

  • Gas pipelines
  • Electrical services
  • Telephone and cable TV infrastructure
  • Water and sewer connections
  • Streetlight or traffic signal wiring

Ontario One Call co-ordinates with all organizations who own infrastructure in your area.

Therefore, all residents and excavators must call before they dig. Locates are free to obtain and should be requested at least 5 days prior to any planned excavation. You may not proceed with your digging until all locates are identified. If locates are not obtained and infrastructure is damaged, the homeowner and/or contractor is 100 per cent responsible for all costs associated with repairs.

Do You Need Emergency Locates?

For emergency locates, please call Ontario One Call at 1-800-400-2255. As of June 15, 2014, the City of Ottawa will no longer action direct requests for locates.