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Street lights and signs

Find out everything you need to know about street lights and signs: how to find decommissioned street name signs, how to report street lights that aren’t working and the appropriate response times, and how to find locates before digging on your property.

Decommissioned street name signs

Buy your own little piece of Ottawa. Park Place and Boardwalk have nothing on names like Bank Street and Laurier Avenue. You can own any one of a number of Ottawa street name signs.

With the renaming of a number of streets to avoid duplication, many street names from former municipalities have been removed from service. Signs that have been replaced for normal maintenance reasons are also available for purchase. These decommissioned signs can be purchased for $10 each.

Select your favourite signs from the alphabetical list below. Only the signs listed are currently available for purchase. However, the selection will change as old signs continue to be replaced as needed. If the sign you want is not listed, check back periodically to see if it becomes available. All signs are sold on a first come, first serve basis.

Purchasing instructions

After you have made your selection, send your request by e-mail to StreetNameSigns@ottawa.ca. You will receive an e-mail reply confirming your order. Your sign will be available for pick up any time after you receive confirmation. Signs can be picked up at 175 Loretta Ave. N. from Monday to Friday between 8 a.m. and 3 p.m.  Payments are due when the sign is picked up. The payment will be due in the form of Interac, Visa or Mastercard.

Any sign not picked up within 14 days will be returned to the list of signs available for sale.

Inventory:

(as of October 8, 2019)

Street Name

Quantity

A

Adley Rd 1
Ahearn Ave 1
Alenmede Cres 2
Aleutian Rd 2
Alta Vista Dr 1
Ambercrest St  1
Anoka St 1
Arnot Rd 2
Assaly Rd 1
Athlone Ave 2
Aurora Cr 1
Avondale Ave 1
Ayers Ave 1

B

Barwell Ave 1
Bank St 1
Bertrand St 2
Booth St 1
Brian Coburn Blvd 1
Brian Cres 1
Bretton 1
Brierwood Ave 1
Brookdale St 1
Brookfield Rd 3

C

Cedar Lane Terr 1
Castleton St 1
Central Ave 1
Chambers Ave  2
Churchill Ave 1
Clearview Ave 2
Clifton Ave 1
Connery Ave 1
Crossfield Ave 1
Cypress Crt 1

D

Daniel McCann St  1
Danniston Cres 1
Dempsey Ave 1
Denbury Ave 3
Des Grives Cr 2
Des Serins Ln 2
Des Visions Pl 1
Devonshire Pl 1
Domalatchy Pl 1
Donnington Pl 2
Dorion Ave 1
Dover Cr 1
Dovercourt Ave  
Duberry St 1
Duhamel St 1
Durham Priv 1

E

Eastbourne Ave 1
Edgar St 2
Edgeland Pl 1
Edgeware Dr 1
Edgewood Ave 1
Ellsworth Ln 2
Elmhurst St 5
Elmira Dr 2
Elvaston Ave 3
Emerald Ave 1
Emerald Meadows Dr 1
Erie Ave 2
Ernie Brady Lane 1
Esquimault Ave 2
Evered Ave  3

F

Faircrest Rd 1
Fairhill Cres 1
Fairlawn Ave 2
Falaise Rd 2
Farnham Cres 1
Ferndale Ave 1
Findlay 1
Firwood Cres 3
Fisher Ave 4

G

Gainesborough Ave 2
Gage Cres 1
Geneva St 1
George Watts Ln 1
Gertie St 1
Gilbey Dr  1
Glenview Pl 1
Gladstone Ave 3

H

Haig Dr 1
Halldon Pl 1
Hanbury St 1
Hawthorne Ave 2
Hawthorne Rd 2
Hemlock 1
Highcroft Ave 3
Highfield Cres 1
Hilson Ave 3
Hindley St 2
Holland Ave 1

I

 
Iona St  3
Ivy Cres 3
Ivylea St 1

J

 
Jeanne Mance St  1

K

Kaladar Ave 1
Keefer St 1
Kenilworth St  1
Keyworth Ave 3
Kilbarry Cr 1
Kirchoffer Ave 3
Kirkwood Ave 6
Kitimat Cres 2

L

La Vérendrye Dr 1
Laderoute Ave 1
Lanark Ave 2
Laperriere Ave 1
Laxton Cres 3
Lenester Ave 1
Leopolds Dr 1
Linden Terr 1
Lisa Ave 2
Lorne Ave 1
Lovitt Rd 1
Lowrey St 1
Lyndale Ave 2
Lyon St N  1

M

Madison Ave 1
Mailes Ave 1
Malone Cres 1
Maplecrest Ave 1
Mayfair Ave 1
McClellan Rd 1
Meadowcroft Cres 1
Merivale Rd 1
Monk St 1
Monroe Ave 1
Moris Ave 1

N

Navaho Dr 4
Newhaven St 2
Nixon Dr 1
Normandy Cres 2
Northgraves Cres 2
Northwestern Ave 2

O

 
Okanagan Dr 4
Onslow Cres 1
Orchid Dr 1
Othello Ave 1

P

Parkfield Cres 1
Portland Ave 1
Premier Ave 4
Presland Rd 1
Prestone Dr 2
Prince Charles Rd 2
Princeton Ave 1
Pulford Cres 1
Putman Ave  4

Q

Qualicum St 2
Queen Elizabeth Dr 2
Queensgrove Rd 2

R

 
Radstock Priv 1
Raymond St 1
Rector Ave 1
Redenda Cres 2
Regency Terr 1
Regina Ln 1
Reid Haven Rd 1
Revelstoke Dr 1
Rideau Terr 1
Rideout Cres 1
Ridgevalley Dr 2
Rockaway Cres 2

S

 
Saville Row 3
Selby Ave 1
Shoreham Ave 1
Sioux Cres 3
Soderlind St 3
Springfield Rd 1
St. Francis St 2
St. Remy Dr 1
Sullivan Ave 1
Sunnymede Ave 1

T

 
Tavistock Rd 1
Tawney Rd 2
Terrebonne Dr 2
Thornwood Rd 1
Trent St 1
Trenton Ave 1
Turnberry Rd 1
Tyndall St 1

U

V

Valley Ridge St 1
Valmarie Ave 1
Vaughan St 3
Vorlage Dr 1

 

W

 
Waterbend Ln 1
Western Ave 1
Westview Ave 1
Wilton Lane  1
Windermere Ave 4
Winfield Ave 2
Winona Ave 1
Wolverton Cres 1
Woodgate Way 1
Workman Ave 2

X

Y

Z

Report a problem with street lighting

The City of Ottawa is responsible for the operation and maintenance of the street lighting system within City boundaries. City staff administer the program and maintain the system through the services of several lighting maintenance contractors.

In order to expedite repairs and reduce confusion, please provide a municipal address that references the street light or sign’s location.

Please call 3-1-1 if the streetlight issue is related to the following:

  • Traffic signals or traffic signs.
  • Hand hole cover open or missing exposing wires
  • Knocked down streetlight
  • Damaged light such as broken glass, hanging arm, Construction activity (square or rectangular cut in road)
  • Missing or loose manhole cover

Report street lighting

For all emergency requests call 3-1-1. If this service is not available to you please call 613-580-2400. All other Service Requests will be triaged and addressed as operations allow.

Street lighting response times

Nature of Problem Maximum Response Time
Residential  
1 to 9 lights out Maximum 7 working days
10 to 20 lights out Next working day
More than 20 lights out Within 24 hours
Arterials, Commercial and Industrial Roads  
1 to 4 lights Maximum 7 working days
5 to 10 lights Next working day
More than 10 lights out, or all lights within an intersection Within 24 hours

It should be recognized that these are guidelines, and timelines may vary slightly to allow for operation considerations and to ensure safe conditions.

Underground locates

Digging near Your House?

Before you dig, call Ontario One Call at 1-800-400-2255 or visit their website.

The City and other services have underground locates running in many backyards, front yards and side lots. Underneath your house, you could find:

  • Gas pipelines
  • Electrical services
  • Telephone and cable TV infrastructure
  • Water and sewer connections
  • Streetlight or traffic signal wiring

Ontario One Call co-ordinates with all organizations who own infrastructure in your area.

Therefore, all residents and excavators must call before they dig. Locates are free to obtain and should be requested at least 5 days prior to any planned excavation. You may not proceed with your digging until all locates are identified. If locates are not obtained and infrastructure is damaged, the homeowner and/or contractor is 100 per cent responsible for all costs associated with repairs.

Do You Need Emergency Locates?

For emergency locates, please call Ontario One Call at 1-800-400-2255. As of June 15, 2014, the City of Ottawa will no longer action direct requests for locates.