Corporate Partnerships – Community Champions Program

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What is the Community Champions Program?

Having a healthy, vibrant city is everybody’s business. The more we support its infrastructure and the “Ottawa experience”, the more people will want to live here, work here and do business here; in short, everyone wins.

The Community Champions Program is an exciting new partnership initiative that invites businesses, community organizations, foundations and individuals to sponsor facilities, programs, services and community initiatives in return for a variety of marketing and promotional opportunities, as well as year-round recognition for their contribution to improving the lives of Ottawa residents where they live, work and play.

These partnerships will help the City to deliver programs and services and better value to City taxpayers.

How do you become a Community Champion?

The minimum annual investment to become a Community Champion is $5,000 towards sponsorship of a City facility, program, service or activity. In addition to receiving direct marketing benefits related to the sponsored program, Community Champions are recognized year-round through print and electronic advertising, direct mail, media, Council recognition ceremonies, on-site signage, website promotions and other benefits, all aimed at communicating to the public the impact that your investment has had on City of Ottawa residents.

The table below provides a breakdown of the various levels of recognition according to your level of investment.

Annual investment Level of recognition
$75,000 and over Community Champion "Leader"
$35,000 to $74,999 Community Champion "Builder"
$10,000 to $34,999 Community Champion "Supporter"
$5,000 to $9,999 Community Champion "Patron"

Why should you become involved?

Research has shown that Canadians look more favourably upon organizations that support the activities they see as worthwhile. The Community Champions Program allows you to connect with your customers or other city residents in an authentic and meaningful way through your recognized support of City of Ottawa facilities, programs, services, community initiatives and events. 

By getting involved in the Community Champions Program, you are demonstrating social responsibility and making Ottawa a better place in which to live, work and play. At the same time, you will benefit as a business by leveraging City of Ottawa channels to market your products and services.

Community Champion profiles

About Cardel

Community has stood at the forefront of Cardel Homes’ vision. Cardel expanded its operations from Calgary to Ottawa in 1996 and has since become one of the city’s most sought-after builders. Their strong relationships and roots within the Ottawa community goes beyond bricks and mortar by supporting initiatives that bring people together.

Cardel Homes logo

About Meridian Credit Union

Meridian Credit Union is the largest credit union in Ontario with 4 locations in the Ottawa region. Each year, over 90 branches participate in nearly 400 community events, programs and initiatives with non-profit partners. Nearly 50% of Meridian employees support over 450 community organizations through volunteering, donating and fundraising activities.

Meridian logo

About Richcraft

Richcraft is a family-owned real estate development and commercial property leasing company located in Canada’s National Capital. The company was incorporated in 1983 by owner and president, Kris Singhal.

With more than 6,000 homes built in the region, Richcraft is one of Ottawa’s leading builders.

Richcraft logo

Message from Richcraft

"Richcraft is an active sponsor of community initiatives. This made the decision to work with the City of Ottawa to build a new and exciting community facility in Kanata - the Richcraft Recreation Complex – an easy one.

By paying for the right to have Richcraft’s name associated with this facility, we heightened our brand awareness and support of the community of Kanata - where we have been building homes for more than 25 years - while helping the City offset the cost of creating a needed recreation complex. From our standpoint, the affiliation has been nothing less than a win-win endeavour."

Plaque of the Richcraft Recreation Complex - Kanata

About Coca-Cola Canada

Coca-Cola in Canada operates in all ten provinces, and employs 6,300 people in more than fifty facilities, including seven production facilities across Canada. We offer a wide variety of beverage brands, many of which come in no-calorie and low-calorie options.

Message from Coca-Cola Refreshments Canada

"In exchange for an annual sponsorship payment and a percentage of sales, Coca-Cola will provide all cold beverages sold at the City of Ottawa. In addition, they will provide in-kind product on an annual basis, such as beverages for the City’s Summer Camp program, as well as to neighbourhoods in need. The company supports fitness programs and offers low-calorie beverage choices."

Coca Cola Canada logo

About Minto

Nearly six decades after building its first home, Minto has become well known as into an integrated real estate development, construction and management company with operations in Ottawa, Toronto, London, Calgary and Florida.

Ontario's 2012 Home Builder of the Year has built more than 70,000 new homes, manages more than 15,000 residential rental homes and apartments, operates a four diamond suite hotel and furnished suites and carries a commercial portfolio of more than three million square feet of office, retail and industrial space.

Message from Minto

A leader in community building, Minto has always been passionate about creating healthy, vibrant communities for inspired living.

The decision to partner with the City of Ottawa and pay for the rights to name the Minto Recreation Complex – Barrhaven was easy. A 160,000 square foot multi-purpose facility with a LEED Silver design rating, that will serve more than one million projected visitors in an area surrounded by Minto homes is a winning combination as the future of the customers we serve depends on an active, engaging lifestyle and a healthy planet.

Minto logo

About Swim Ottawa

Swim Ottawa is a non-profit organization that promotes pre-competitive and competitive swimming for all Ottawa residents and eligible non-resident participants.

Message from Swim Ottawa

As a City of Ottawa partner aiding in the purchase of starting blocks at Brewer Pool, Swim Ottawa can continue to develop swimmers of all ages from pre-competitive to competitive through to the Masters level.

Swim Ottawa logo

Advertising Using City Assets and Programs Policy

Approved By: City Council
Approval Date: April 3, 2024
Effective Date: April 3, 2024

Policy statement

The City of Ottawa recognizes and supports advertising on City property, at City programs, and in City media as a revenue generating strategy and as means to enhance programs or services.

Purpose

The purpose of this policy is to provide a framework for City staff to explore, enter into, administer and manage advertising opportunities and agreements.

Application

This policy applies to agreements and opportunities with external parties to place advertisements on City property, in City programs, and on City real and digital media.

Exemptions

The following are exempt from the provisions of this policy:

All agreements that pre-date, and/or are in place prior to the approval date of this policy are considered exempt and therefore valid under the applicable negotiated terms and conditions.

Elected Officials

The following entities are governed by their own respective policies and procedures:

  • Office of Protocol and Intergovernmental Affairs
  • Ottawa Public Health
  • Ottawa Public Library
  • Ottawa Police Services
  • Transit Services Department (with respect to Transit Commission

The General Manager of Recreation, Cultural and Facility Services is authorized to approve exceptions and minor variances to this policy.

Policy requirements

Advertising Opportunities, Agreements, and Content

The City of Ottawa will:

  • Actively pursue advertising opportunities for its facilities, programs, services and real and digital media offerings.
  • Accept advertising for a broad range of products and services that are appropriate to the audience being targeted by the use of the City asset and comply with the standards set out by the Canadian Code of Advertising Standards.
  • Abide by regulations and rulings set out by higher authority.
  • For advertising that advocates for, or against, a certain position, perspective or direction on community, social and political issues, the City will accept advertising subject to ensuring that the ads use language acceptable to the City and clearly reflect that the ad is paid advertising as well as the party responsible for the ad.
  • Determine, on a case-by-case basis, if there is a requirement for a competitive or non-competitive bid process.
    • All competitive opportunities will follow parameters within the Procurement By- law and the Delegation of Authority By-law.
  • Accept, on a first come basis, advertising proposals where there are multiple, or unlimited, opportunities to accommodate similar proposals on City assets.
  • Employ a competitive procurement process to award advertising opportunities that are unique or limited in terms of the number available.
  • Evaluate solicited and unsolicited advertising proposals using the guidance of this policy. The Department responsible for the asset being proposed for advertising will lead such reviews and any follow-up to accept or decline the proposal and properly document communication with the proponent.
  • Reserve the right to reject any unsolicited advertising or proposals that have been offered to the City.
  • Determine whether a proponent is required to register discussions relating to an advertising proposal with the City’s Lobbyist Registry. Where interpretation is required, staff will consult with the Lobbyist Registrar.

All agreements between the City of Ottawa and the advertiser:

  • Shall be in writing and shall outline the mutual benefits, terms and duration of the contract.
  • Shall not in any way solicit future consideration, influence or be perceived to influence the day-to-day business of the City.
  • Shall not be regarded as a commitment for future agreements.
  • Do not necessarily represent the City’s endorsement of any product, service, person(s), company, organization, belief, view, or any content contained in the advertisement; and does not constitute information or communication by or on behalf of the City.

All advertising content developed as a part of an agreement with the City of Ottawa:

  • Must comply with federal and provincial statutes, and applicable standards set out by the Canadian Code of Advertising Standards.
  • Are encouraged to be reflective of the City’s equity and inclusion policies, the Accessibility Policy, and Bilingualism Policy.
  • Should be appropriate to the target audience and venue.
  • Must not impact the quality and integrity of the City’s properties, programs, buildings, streetscapes, or digital spaces.

For Advocacy Advertisements

  • Must indicate the source organization paying for the advertising to ensure transparency and avoid perception of City endorsement (e.g., of specific products, political parties or candidates).

Billboard, Digital and Social Media Advertising

  • For digital media agreements, where the City benefits include an opportunity for messaging by City services, negotiations will reflect the need to include bilingual subject matter on City content.
  • Traditional and digital billboard opportunities will be solicited through a competitive procurement process to optimize revenue to the City and negotiate promotional and information opportunities for City services.
  • The Sponsorship and Advertising Unit will be responsible for coordinating the ongoing evaluation and identification of potential City sites for the hosting of billboards, for leading the competitive process to solicit industry bids for these sites, and for negotiating revenue generating agreements.
  • The Sponsorship and Advertising Unit is authorized to select winning bids through the competitive procurement process and implement revenue generating agreements for the installation of static and digital billboards on select City properties.
  • Billboard locations will be selected to fully comply with the provisions of the City’s Permanent Signs on Private Property By-law 2023-67, as amended by 2023-167, and in consultation with Departments responsible for application, interpretation and enforcement of the Bylaw.
  • Approval of minor variances to the Permanent Signs on Private Property By-law will be considered in accordance with the established process outlined in the By-law.

Eligibility and Conditions

Eligibility

Qualified parties for an advertising agreement with the City of Ottawa may proceed in a non- competitive process as long as there is compliance with the provisions of this policy, and when:

  • There are multiple or unlimited opportunities available.
  • Only one suitable advertiser can be identified.
  • The value of the agreement does not exceed the monetary limits set out in the Delegation of Authority By-law.

The City of Ottawa retains the right to implement a competitive process to enter into an advertising agreement for exclusive, unique or limited opportunities.

Conditions

The City will not enter into advertising agreements with parties that:

  • Are currently in a legal dispute with the City and/or are otherwise disqualified from doing business with the City.
  • Not in good financial standing with the City of Ottawa.
  • Either produce distribute, or promote tobacco, vapour, or water-pipe products.

The City may enter into advertising agreements with parties that either produce distribute, or promote alcohol, or cannabis products if:

  • The agreement is for a program, service or event where the advertising is not provided specifically for individuals under the legal age of consumption.
  • The company does not promote consumption to individuals under the legal age of consumption.
  • The company complies with applicable Federal, Provincial and Municipal legislation and policies.

Responsibilities

Delegation of Authority

City employees are authorized to enter into advertising agreements that do not exceed their pre-authorized limits identified within Delegation of Authority By-law.

City Departments

  • Are responsible for negotiating, executing, and administering their own agreements within their delegated authority parameters.
  • May solicit advertising opportunities that comply with this policy.
  • Ensure that all relevant City by-laws and policies are adhered to when approving advertising proposals.
  • Ensure that requests for exemptions or scenarios not addressed in this policy are presented to their respective Director and General Manager, who should consult the City’s Sponsorship and Advertising Unit to ensure corporate consistency and appropriate documentation and tracking.
  • Are responsible for submitting annual reporting to the Partnership Manager, Corporate Advertising, Sponsorship and Donation or delegate.

Partnership Manager, Corporate Advertising, Sponsorship and Donation, or Delegate

  • May enter into advertising agreements provided they satisfy all provisions of this policy and Delegation of Authority By-law.
  • Ensure that requests for exemptions or scenarios not addressed in this policy are presented to the employee’s Director and General Manager, who may bring the matter forward to the City’s Sponsorship and Advertising Unit and the General Manager of Recreation, Cultural and Facility Services.
  • Prepare and submit annual reporting as required by the Delegation of Authority By- law

General Managers

  • Approve all advertising agreements for their respective Departments within the General Manager’s delegated authority limits.
  • Identify and seek City Manager approval for advertising opportunities based on the provisions of the Delegation of Authority By-law and when the agreement does not satisfy the conditions of this policy.

City Solicitor

  • Provides legal advice regarding agreements arising from advertising arrangements and other legal or contractual matters.

City Manager

  • Approves all agreements for amounts or set term limits over the General Managers’ delegated authority limits, but within the City Manager’s established delegated authority limits.

City Council

  • Approves this policy and any substantial amendments.
  • Approves advertising agreements that do not satisfy the provisions of this policy or when the City Manager has determined Council authority is preferred prior to consideration of an agreement.

 

Monitoring/Contraventions

The City’s Sponsorship and Advertising Unit is responsible for providing guidance and reporting on advertising agreements.

For City employees, failure to comply with this policy may result in penalties under the applicable legislation and regulations and/or disciplinary actions under the City of Ottawa Discipline Policy up to and including termination.

For advertisers, contraventions of this policy may result in termination or penalties as outlined in the agreement.

References

Accessibility Policy
Accessibility Design Standards

Accountability and Transparency Policy
Bilingualism Policy

Code of Conduct for Members of Council and Related Policies
Communications Policy

Community, Fundraising and Special Events Policy
Election-Related Resources Policy

Election-Related Blackout Procedures
Employee Code of Conduct

Equity and Diversity Policy
Lobbyist Code of Conduct
Lobbyist Registry

Social Media Policy
Sponsorship Policy

Visual Identity Usage Policy

Legislative and Administrative Authorities

Province of Ontario, Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
Ad Standards, Canadian Code of Advertising Standards

City of Ottawa, Delegation of Authority By-law
City of Ottawa, Lobbyist Registry By-law
City of Ottawa, Permanent Signs on Private Property By-law
City of Ottawa, Procurement By-law

Ontario, Heritage Properties, Ontario Heritage Act
Ontario Human Rights Commission, Ontario Human Rights Code

Recordkeeping requirements

As per the Records Management Policy, Official Business Records generated as a result of the execution of this policy must be declared as such in the appropriate SharePoint site, RMS (Records Management System) or approved business system.

Definitions

Advertising and Advertisement(s) — Any message, the content of which message is controlled directly or indirectly by the advertiser expressed in any language and communicated in any medium. (Canadian Code of Advertising Standards, October 2016.)

Advocacy Advertisement(s) — Is a promotional message designed to advance, or advocate against, a particular cause or viewpoint, position, perspective or direction on community, social and/or political issues.

Advertising Display Material — The material containing the message displayed on the sign.

Billboard — A large, outdoor, advertising sign on City property that is anchored to the ground and where the image on the sign face is printed on paper, plastic or vinyl and pasted on the sign structure.

City Program — Any activity that is operated by the City and includes any City events.

City Property — All City-owned and controlled properties and facilities, including but not limited to, indoor and outdoor recreation fields; open spaces and boulevards; buildings and rooms; furniture; equipment and fixtures; vehicles; Transit, property and vehicles.

City Media — Any outlet used by the City to carry and deliver advertisements that includes, but is not limited to, direct mail; print (e.g., newspaper, brochure, flyer, magazine); digital media (e.g., web, email, social media, mobile media); television; radio; and billboard or message board.

Digital Billboard — A large outdoor board on City property that displays information or images on a digital or electronic screen.

Digital Screen — An electronic visual display used in City Facilities for the presentation of images, text, or video for participants in City programs and the general public.

Heritage Designated Properties — All City of Ottawa historical buildings, districts and landscapes that are protected under the Ontario Heritage Act.

Lobby — Any communication with a public office holder by an individual who is paid or who represents a business or financial interest with the goal of trying to influence any legislative action including development, introduction, passage, defeat, amendment or repeal of a by- law, motion, resolution or the outcome of a decision on any matter before Council, a Committee of Council, or a Ward Councillor or staff member acting under delegated authority (City of Ottawa Lobbyist Registry By-law).

Memorandum of Understanding — A formal agreement between two or more parties that expresses a convergence of will between the parties, indicating an intended common line of action. An MOU is not typically a legal commitment and is a less formal document than a binding contract. They are used in situations where the parties cannot create a legally enforceable agreement and are often the first step in moving toward a legal contract.

Organization — An organized body of people with a purpose, especially a business, society, association, non-profit etc.

Sign — Any visual medium used to convey information by way of words, pictures, graphics, emblems or symbols; any device used for the purpose of providing direction, information, identification, advertisement, or the promotion of a product, activity, or service; or a mural sign, which may include Digital Billboard Signs, Poster Panel Billboard Signs and Tri-vision Billboard Signs.

Enquiries

For more information on this policy, contact:

Partnership Manager, Corporate Advertising, Sponsorship and Donation Recreation, Cultural and Facility Services Department
Tel: 613-580-2424, ext. 24761
CorporatePartnerships@Ottawa.ca

Sponsorship Policy

Approved By: City Council
Approval Date: April 3, 2024
Effective Date: April 3, 2024

Policy Statement

The City of Ottawa supports sponsorship agreements as a revenue generation strategy as well a means to enhance the programs or services provided by the City. By supporting a program or community initiative, sponsorships enhance the experience of direct participants and help to improve the overall quality of life in our community. 

External parties benefit from City sponsorships by showcasing their brand, receiving greater visibility, broader reach, and fostering a positive impact by serving the community.

Purpose

This policy provides a framework for City staff to explore, execute, administer, and manage sponsorship opportunities and agreements by:

  • Identifying and promoting the mutual benefits for external parties partnering with the City of Ottawa.
  • Fostering the effective management of sponsorship and naming rights to ensure a positive municipal image, enhanced City programming and services, and competitive, transparent, and accountable processes.

Application

The policy applies to sponsorship relationships between the City and external parties that contribute either financially or in-kind to City programs, events, services, infrastructure or facilities.

Exemptions

The following are exempt from the provisions of this policy:

Elected Officials

Office of Protocol and Intergovernmental Affairs

  • In the solicitation and allocation of sponsorship opportunities, notwithstanding the reporting requirements identified in the general policy, acknowledgement of sponsorships for events organized by the Office of Protocol will be documented in a Memorandum of Understanding (MOU).

Heritage designated properties as it relates to naming rights

  • Will not be considered for sponsorship naming rights. Includes properties listed in the municipal heritage register or designated as having cultural heritage value under the provisions of the Ontario Heritage Act.

Public-private partnerships (P3)

  • Are governed by the Public Private Partnerships Policy.

State of Emergency

  • Enables City staff to enter into procurement agreement(s) or accept donations, sponsorships beyond the limits set out in the Delegation of Authority By-law, that may otherwise violate the specific terms and conditions of a sponsorship agreement.

City Parks

  • Smaller Neighbourhood parks that are less than 3 hectares in size.
    • For larger Community and District parks, sponsorship opportunities may be assessed on a case-by-case basis.

Public Art

  • Includes visual artwork in any media created by an artist(s) that has been planned and executed with the specific intention of being sited or staged in public space and is acquired in compliance with the Public Art Policy.

Sponsorship agreements that pre-date this policy

  • All agreements (up to their end of term) that were in place before this policy approval date will be considered exempt and therefore valid under negotiated terms and conditions.

The following organizations are governed by their respective policies and procedures:

  • Ottawa Public Health
  • Ottawa Public Library
  • Ottawa Police Services
  • Transit Services Department (with respect to Transit Commission)

Policy requirements

Sponsorship proposals, forms and content

The establishment of all forms of sponsorships:

  • Will be consistent with the City of Ottawa’s vision and mission, and to safeguard the City’s corporate image and assets.
  • Should be appropriate to the target audience and venue.
  • Will be determined on a case-by-case basis if there is a requirement for a competitive or non-competitive bid process.
    • All competitive opportunities will follow parameters within the Delegation of Authority By-law.
  • Must not create an ongoing financial obligation for the City beyond the term of the agreement.
  • Do not qualify for donation receipts.

Unsolicited sponsorship proposals received by the City:

  • Will be evaluated by the manager of the relevant business unit and, if acceptable, completed in accordance with this policy.
  • The City reserves the right to reject any unsolicited proposals.
  • Communications with the City from a sponsorship proponent may require registration in the City’s Lobbyist Registry. Staff will advise proponents when they believe registration is required. Where interpretation is required, staff will consult with the Lobbyist Registrar.

All pouring rights and vending agreements:

  • Are encouraged to comply with City Strategy to reduce single-use plastics (Council Motion, January 25, 2023)
  • Are encouraged to comply with City of Ottawa Public Health, Healthy Eating guidelines and to offer healthy choices as part of the vending mix.

All content developed as a result of a sponsorship agreement:

  • Must follow the City’s Accessibility Policy.
  • Must follow the City’s Bilingualism Policy.
  • For digital assets and social media, must comply with all applicable City by-laws and policies.

Sponsorship agreements

Sponsorship agreement between the City of Ottawa and parties will:

  • Be in writing and outline the mutual benefits, monetary and in-kind value, terms, and duration of the sponsorship.
  • Include responsibilities for all parties at the time they enter into the agreement and outline terms for dissolving or extending the agreement.
  • Comply with federal and provincial statutes and applicable standards set out by the Canadian Code of Advertising Standards Council.
    • External parties who have entered into a partnership agreement with the City must comply with legislation that ensures that the City of Ottawa’s images and official marks are trademark protected pursuant to section 9(1)(n) (iii) of the Federal Trademarks Act and therefore cannot be produced without the prior written consent of the City of Ottawa.
  • Be established in a manner that ensures fair market value of the City asset to be sponsored and results in fair value to the City and community.
  • Not in any way solicit future consideration or influence or be perceived to influence the day-to-day business of the City.
  • Not necessarily represent the City’s endorsement of any product, service, person(s), company, organization, belief, view, or any content contained in the advertisement; and does not constitute information or communication by or on behalf of the City.

Naming rights

Sponsorship naming rights for major municipal infrastructure including administrative buildings, recreation complexes, full-services community centres, swimming pools, arenas, gymnasiums, large community halls, theatres, museums, and cultural facilities will require City Council approval.

Sponsorship naming rights for secondary amenities within major municipal infrastructure, including lobbies and common areas, small meeting rooms, kitchens, specialized studios, and patios, can be approved under delegated authority by the General Manager of Recreation, Cultural and Facility Services with concurrence of the Ward Councillor.

Sponsorship Naming rights for small municipal infrastructure serving primarily a local need, including field houses, individual outdoor sports fields and amenities within parks, outdoor sports courts and rinks can be approved under delegated authority by the General Manager of Recreation, Cultural and Facility Services with concurrence of the Ward Councillor.

Any sponsorship agreement that includes naming rights for City owned infrastructure or major asset:

  • Should preserve geographical and historical context within the proposed naming of a building or major asset.
  • For infrastructure or major asset with a pre-existing historic name, a commercial sponsorship naming right should honor the existing name in coordination with the sponsor.
  • If a City asset has a commemorative name, that is also used in other locations (i.e., particular name exists in building, park, hall), then that asset may be eligible to be renamed as part of a sponsorship agreement with Council approval.
  • Commemorative naming opportunities remain available for assets within a sponsored building unless exclusionary rights are negotiated in a sponsorship agreement.
  • Commemorative naming proposals will be administered in accordance with the City’s Commemorative Naming Policy or in consideration of the policy’s criteria and process.
  • Non-commemorative naming rights for ancillary spaces within facilities may be approved by City employees within the Delegation of Authority By-law parameters.

Eligibility and Conditions

Eligibility

External parties may be considered for a sponsorship agreement with the City of Ottawa through a competitive process as long as there is compliance with the provisions of this policy.

Non-competitive sponsorships may be considered for the following opportunities when:

  • An unlimited or significant number of similar sponsorship opportunities are available.
  • Only one suitable sponsor can be identified.
  • A unique, innovative, or experiential opportunity is available.
  • The value of the sponsorship or in-kind recognition does not exceed the monetary limits set out in the Delegation of Authority By-law.

Conditions

The City will not enter into sponsorship agreements with external parties that:

  • Are currently in a legal dispute with the City and/or are otherwise disqualified from doing business with the City.
  • Not in good financial standing with the City of Ottawa.
  • Either produce distribute, or promote tobacco, vapour, or water-pipe products.

The City may enter into sponsorship agreements with external parties that either produce distribute, or promote alcohol, or cannabis products if:

  • The agreement is for a program, service, or event where the advertising is not provided specifically for individuals under the legal age of consumption.
  • The company does not promote alcohol or cannabis consumption to individuals under the legal age of consumption.
  • The company complies with applicable Federal, Provincial and Municipal legislation and policies.

Responsibilities

Delegation of Authority

City employees are authorized to enter into sponsorship and naming agreements that do not exceed their authority set out within the Delegation of Authority By-law.

City Departments

  • Are responsible for negotiating, executing, and administering their own agreements within their delegated authority parameters.
  • May solicit sponsorships opportunities insofar as they comply with this policy.
  • Ensure that when approving sponsorship proposals that all relevant City by-laws and policies are adhered to.
  • Ensure that requests for exemptions or scenarios not addressed in this policy are presented to the employee’s Director and General Manager, who may bring the matter forward to the City’s Sponsorship and Advertising Unit.
  • Must submit annual reporting on sponsorship agreements and cash and in-kind benefits to the Partnership Manager, Corporate Advertising, Sponsorship and Donation or delegate.

Partnership Manager, Corporate Advertising, Sponsorship and Donation, or Delegate

  • May enter into sponsorship agreements provided they satisfy all provisions of this policy and Delegation of Authority By-law.
  • Manage relationships with sponsors including support for activation of Sponsorship agreements, maintaining, and renewing sponsor relationships, and assisting in resolution of issues relating to sponsorship agreements.
  • Prepare and submit annual reporting as required by the Delegation of Authority By-law.
  • Inform senior leadership of new sponsorships opportunities that arise.
  • Determine when it is appropriate to seek consultations with stakeholders and public as required regarding sponsorship agreements.

General Managers

  • Approve all sponsorship agreements within the General Manager’s delegated authority limits.
  • Identify and seek City Manager approval for sponsorships or any agreements that do not satisfy the conditions of this policy and the City employee Delegation of Authority limits.
  • Approve non-commemorative naming rights for ancillary spaces and small community infrastructure serving local needs with the concurrence of the Ward Councillor.
  • Determine when it is appropriate to prepare information briefs to members of Council as new sponsorship agreements arise.

City Solicitor

  • Provide legal advice regarding agreements arising from sponsorship arrangements and other legal or contractual matters.

City Manager

  • Approve all agreements for amounts or set term limits over the General Manager’s delegated authority limits.
  • Approve contracts up to 10 years and/or not exceeding $3M.

City Council

  • Approve this policy and any substantial amendments.
  • Approve sponsorship and naming agreements that do not satisfy the provisions of this policy or when the City Manager has determined Council authority is preferred prior to consideration of an agreement.

Monitoring/Contraventions

The City’s Sponsorship and Advertising Unit is responsible for providing guidance and reporting on sponsorship and naming agreements.

For City employees, failure to comply with this policy may result in penalties under the applicable legislation and regulations and/or disciplinary actions under the City of Ottawa Discipline Policy up to and including termination.

For partner organizations, contraventions of this policy may result in termination or penalties as outlined in the agreement.

References

Accountability and Transparency Policy
Accessibility Policy

Advertising Policy
Bilingualism Policy

Code of Conduct for Members of Council and Related Policies
Communications Policy

Community, Fundraising and Special Events Policy
Commemorative Naming Policy

Donation to the City for Community Benefit Policy
Employee Code of Conduct
Equity and Diversity Policy
Lobbyist Code of Conduct Lobbyist Registry
Public-Private Partnerships Policy
Public Art Policy

Visual Identity Usage Policy
Public Health, Healthy Eating

Legislative and Administrative Authorities

Province of Ontario, Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
Ad Standards, Canadian Code of Advertising Standards

City of Ottawa, Delegation of Authority By-law
City of Ottawa,Lobbyist Registry By-law

City of Ottawa, Permanent Signs on Private Property By-law
City of Ottawa, Procurement By-law

City of Ottawa, Code of Conduct for Members of Council By-law
Ontario, Heritage Properties Ontario Heritage Act

Ontario, Emergency Management and Civil Protection Act
Ontario Human Rights Commission, Ontario Human Rights Code

Recordkeeping requirements

As per the Records Management Policy, Official Business Records generated as a result of the execution of this policy must be declared as such in the appropriate SharePoint site, RMS (Records Management System) or approved business system.

Definitions

Commemorative — Shall refer to the official naming of a municipal street, park, part of a park, facility, or part of a facility, to commemorate a person, persons, family, landmark, cultural icon or tradition.

Donation — A voluntary monetary or property transfer such as securities, gift or, services in- kind that is made without acceptance of any benefit of any kind accruing to the donor or any individual or organization designated by the donor. A donation is eligible for an official charitable donation receipt. It is also referred to as “corporate giving.”

Donations for Community Benefits — Donations for community benefits encompass projects, cash, assets or activities that provide a public good (Donation to the City for Community Benefit Policy).

Heritage Designated Properties — all City of Ottawa historical buildings, districts and landscapes that are protected under the Ontario Heritage Act, for example the Aberdeen Pavilion and the Horticulture Building.

In-kind Donation — A gift of goods or property other than cash such as capital property (including depreciable property) and personal-use property. A donation-in-kind does not include a gift of services (Donation to the City for Community Benefit Policy).

Infrastructure — Physical structures (facilities and corridors) that form the foundation for development. Infrastructure includes: sewage and water systems, septage treatment systems, stormwater management systems, waste management systems, electricity generation facilities, electricity transmission and distribution systems, communications/telecommunications, transit and transportation corridors and facilities, oil and gas pipelines and associated facilities.

Lobby — Any communication with a public office holder by an individual who is paid or who represents a business or financial interest with the goal of trying to influence any legislative action including development, introduction, passage, defeat, amendment or repeal of a by-law, motion, resolution or the outcome of a decision on any matter before Council, a Committee of Council, or a Ward Councillor or staff member acting under delegated authority (City of Ottawa Lobbyist Registry By-law).

Memorandum of Understanding — A formal agreement between two or more parties that expresses a convergence of will between the parties, indicating an intended common line of action. An MOU is not typically a legal commitment and is a less formal document than a binding contract. They are used in situations where the parties cannot create a legally enforceable agreement and are often the first step in moving toward a legal contract.

Naming Rights — A type of sponsorship in which an external partner receives the right to name an asset, or venue (e.g., sports facility or part of a facility; an ice pad within a multi-pad facility) for a fixed term. Commercial naming rights of a City asset or venue, which is the naming right sold or exchanged for significant investment under a set-term arrangement.

Organization — An organized body of people with a purpose, especially a business, society, association, non-profit etc.

Pouring rights — A type of sponsorship in which a corporation, organization, or individual purchases the exclusive right to supply beverages at City facilities in exchange for monetary and/ or other considerations over a set term.

Preferred Supplier Agreements — Multi-year contracts between the City and external firms in which the firms agree to provide value-added support to the City in exchange for preferred status. Examples of value-added support include discounted pricing as well as monetary, and/or goods and services.

Public private partnerships (P3) — Is defined in the Public-Private Partnership Policy as a project where there is a contractual agreement between the City and a private entity for the provision of infrastructure and services in which:

  • The private sector participant assumes the responsibility for the long term financing for part or all of the project; and
  • The City seeks to transfer risks that it would normally assume, based on the private sector participant’s ability to better manage those risks; and
  • The arrangement includes an operations or maintenance period that extends beyond the initial capital construction of the project.

P3 agreements are exempt from the provisions of this policy.

Sponsorship — A mutually agreed to arrangement involving the City and a person or organization whereby external resources are provided. The sponsorship can be in the form of monetary, in-kind contributions, event branding, programming, in-market activations, digital assets, advertising or naming rights and may include sponsorship benefits such as brand recognition, public acknowledgement or other promotional considerations.

Examples of sponsorship include:

  • Monetary – A sponsorship received in the form of money
  • In-kind – Goods or services of value to the City are received rather than cash
  • Event – A planned public or community occasion
  • Properties – City assets including, but not limited to, events, services, programs, activities, real property, facilities and features (for example, rooms, ice pads, pools, etc.) and other assets.
  • In-Market Activation – The execution of a promotional benefit within the City of Ottawa by driving consumer action through brand interaction and experiences
  • Digital advertising assets

Sponsorship Agreement — A written, binding agreement between the City of Ottawa and one or more external partners that permits sponsorship for a set term.

May include:

  • Program and special event sponsorship
  • Naming of City property, buildings, and major assets
  • Pouring rights
  • Preferred Supplier Status

State of Emergency — Is declared under the authority of the Mayor to provide the ability to City staff to deploy more resources to an emergency situation, including through requests for assistance to other jurisdictions or levels of government.

Responsibility of directing an emergency response belongs to the City of Ottawa’s Emergency Operations Centre Control Group (EOCCG), led by the City Manager.

The City of Ottawa’s declaration of an emergency does not have a fixed end date but, rather, continues in effect until terminated by the Mayor, City Council or the Premier of Ontario, in accordance with the Emergency Management and Civil Protection Act.

Enquiries

For more information on this policy, contact:

Partnership Manager, Corporate Advertising, Sponsorship and Donation Recreation, Cultural and Facility Services Department
Tel: 613-580-2424, ext. 24761
CorporatePartnerships@Ottawa.ca