Emergency preparedness

Check out the seven steps to emergency preparedness, learn how to build important emergency preparedness kits, and find out about emergency communications.

Do you have a plan? Learn how to cope during an emergency, how to prepare for the impacts of an emergency and what to do if disaster strikes.

Readiness can be as simple as having an emergency preparedness plan, setting up procedures to help your business recover and having emergency supplies on hand.

Right after an emergency, you may feel stressed, confused and disoriented. These are perfectly normal reactions. If you are informed and prepared, you will be in a position to recover more quickly and you can help others do the same.

  • Are you, your friends and neighbours in the community prepared in the event of an emergency or disaster – such as floods, severe weather, and blackouts?

  • Accidental and non-urgent calls have a significant impact on the day-to-day operation of a 9-1-1 centre. Non-emergency calls can often tie up valuable resources, including first responders such as police, fire and paramedics, who are essential in supporting emergency response.

  • Emergency Preparedness week (EP Week) takes place every year during the first full week of May. 

  • Read about the mission, scope and authority of the City's emergency management plan.

  • Important things EVERYONE can do to prevent the spread of colds, flu or an influenza pandemic.

  • Enter and save the acronym “ I C E ” (In Case of Emergency), in your mobile phone book along with your emergency contact person’s telephone number. This will help emergency personnel notify your contact person quickly and easily. Most individuals carry a cell phone and in a crisis situation emergency responders can get in touch with them with ease.

  • Learn about the Office of Emergency Management's operations, authority, and implementation of the Emergency Management Program.