Secure Bike Parking Lockers are now available!

Attention all Ottawa cycling enthusiasts! The City of Ottawa is now offering an innovative new bike parking solution for cyclists travelling in the downtown core. Our new Secure Bike Parking Lockers, placed at three key destination areas, provide residents and visitors alike with a high quality, secure option for bike storage while they are enjoying all that our city has to offer.

This is an important part of implementing the City’s Public Bike Parking Strategy and is a key piece to encourage and promote cycling in our nation’s capital.

The Secure Bike Parking Lockers are available at the following key destination areas:

Byward Market: 141 Clarence Street, along the west wall inside the parking garage close to the Murray Street exit
The Glebe: 170 Second Avenue, outside the Glebe parking garage near the entrance/exit on Second Avenue
Centretown: 234-250 Slater Street, at the surface parking lot adjacent to the sidewalk
More to come!

A secure bike storage locker with three lockers visible. The locker is covered in blue and green circular designs and cartoon bicycles.

Using the lockers

Each locker can hold six bicycles.
Download the Vélo-Transit application on your Android or Apple device.
Create an account and choose the desired location. Lockers are available on a first come, first serve basis.
Select “Pay as you go”, followed by your desired locker number.
Enter your payment details and confirm the start of the rental.
Select “Open door” and wait for approximately 30 seconds.
Store your bike by laying your mobile device flat on the lock for 5 seconds to unlock it. The door will lock automatically after 8 seconds or as soon as the door closes.
Retrieve your bike by following the previous step to unlock.
To stop your rental, click “End Rental or Stop Service” in the Vélo-Transit application.

Welcome to our step-by-step guide on using the Bike Secure Storage program facilitated by the City of Ottawa! In this video, we’ll walk you through booking a secure bike storage spot, downloading the necessary app, and paying for the service. Whether you’re a daily commuter or a weekend cyclist, this video will help you keep your bike safe and secure. Don’t forget to like, share, and subscribe for more helpful tips!

Links:
https://ottawa.ca/en/parking-roads-an...
https://ottawa.ca/helloveloprogram

VeloTransit App:
https://play.google.com/store/apps/de...
https://apps.apple.com/us/app/v%C3%A9...

0:00 Introduction
0:08 Download the Vélo-Transit App
0:13 Create an account and choose the desired location
0:27 Select "Pay as you go"
0:32 Payment Details
0:49 Select "Open Door"
0:53 Open your locker
0:55 Turn the handle
1:03 Open your locker and end the rental
1:07 Visit ottawa.ca/helloveloprogram

Fees

First 2 hours: free
Each additional hours: $0.50/hour
The rental period will continue until the user ends their session through the Vélo-Transit application.

A close up on a pair of hands holding a phone, closing the VeloTransit app. A bicycle seat and storage locker are visible in the background.

This initial phase of bike locker installations will be monitored to determine potential next steps to adjust and expand the program. So download the Velo-Transit app, reserve your spot and get biking!

For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, X (formerly Twitter) and Instagram.