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Other supports

Home Support Services

Home Support Services provide help with light housekeeping to eligible low-income residents who have a medical need and who have little or no supports in the community. Light housekeeping may include:  floors, bathrooms, laundry, kitchen and light dusting.

Who can get Home Support Services?

  • Your income must be below the “low income cut-off” or you are in receipt of social assistance
  • You have a documented medical reason that prevents you from doing homemaking tasks on your own
  • You have little or no support to help you with housekeeping tasks. For example, you live alone and have no family close by

Apply for Home Support Services

Call 3-1-1 between 8:45 am and 4 pm

  • Select 1 for service in English or 2 for service in French
  • Select 4 for Social Services
  • TTY Line 1-800-855-0511

Eligibility will be assessed during a telephone interview followed with a home visit by a case worker.  

For more information, e-mail

Funeral and burial

Financial assistance is available for cremation and burial costs for:

  • Individuals who were in receipt of social assistance at the time of their death
  • Low-income residents who were receiving, or would have been eligible to receive, assistance under the City's Essential Health and Social Supports (EHSS) program

Family members must apply for financial assistance prior to signing a contract with a funeral home. Social Services staff will review the financial circumstances of the deceased to determine if help with cremation and/or burial costs is possible. Funeral homes will explain what services are covered by Social Services.

To apply call 3-1-1 between 8:45 am and 4 pm

  • Select 1 for English or 2 for service in French
  • Select 4 for Social Services
  • TTY Line 1-800-855-0511

Spay/Neuter Clinic

logo of the College of Veterinarians of Ontario


The Spay/Neuter Clinic is a City-operated facility which provides dog and cat sterilization and microchipping services. Spaying or neutering pets reduces the number of unwanted domesticated animals and the cost of animal control. The Clinic is a revenue neutral service, meaning that fees are set to recover the cost of services without generating a loss or a profit.  Fees for service are approved by City Council as necessary to maintain that objective.

For more information on the Clinic, please call 613-798-8970 during business hours.

For vaccinations, please contact your local veterinarian.


View Larger Map
City of Ottawa Spay/Neuter Clinic
26 Concourse Gate, Unit no 5
Nepean, K2E 7T7
(Located in the Colonnade Business Park, off of Colonnade Road South.)

Business Hours

As part of Phase 1 of the City of Ottawa reopening plan, the Spay/Neuter Clinic has reopened for surgeries that were postponed due to the closure of the facility.

If you had an appointment that was cancelled due to the COVID-19 pandemic, you will be contacted to reschedule. Please note, new procedures have been implemented to prevent the spread of COVID-19. Staff will inform you of the changes when your pet’s surgery is rescheduled.

The Spay/Neuter Clinic is not currently accepting new bookings.

9:00 a.m. - Noon, and 1:00 p.m. – 4:00 p.m.  

Monday - Thursday

Closed Friday, Saturday, Sunday and statutory holidays


Fees for surgery displayed below include all routine medications. Surgeries on pets with certain medical conditions may be subject to additional fees.

Surgery Fee Cost with HST rounded to the nearest dollar
Male cat $167
Female Cat $214

Male Dog*

Female Dog* $351-467
Microchip $35
Rabies vaccine $29
City of Ottawa License fee $22

*Fee range is based on weight

A microchip is less than half an inch long
Why microchip my pet?

  • Permanent: A microchip is good for the life of your pet.
  • Painless: We place this tiny chip under the skin while your pet is asleep for their spay/neuter procedure.
  • North American-Wide Protection: Your pet’s information is accessible by any scanner in North America and can even be transferred internationally.
  • Pay only once: A one-time fee protects your pet for life.
  • Even indoor pets escape: Be safe and microchip your pet!

If you would like your pet microchipped please inform us when you arrive on the morning of surgery.

Pre-operative Instructions

Advantages of spaying or neutering your pet

Spaying your female pet:

  • Eliminates the heat cycle and associated symptoms such as crying, nervous pacing, the desire to roam and the excretion of blood
  • Stops unwelcome visits by male suitors
  • Reduces the risk of breast cancer, one of the most common malignancies in the female feline
  • Prevents diseases of the uterus and ovaries as well as some skin disorders

Neutering your male pet:

  • Reduces or eliminates the tendency to mark territory with strong-smelling urine
  • Prevents prostate disease and certain cancers
  • May reduce the likelihood that your pet will stray from home and become lost or injured

Common myths about spaying or neutering

Spaying or neutering my pet will cause obesity.— False. Exercise and proper diet will keep your pet healthy and active.

My female pet needs to have a heat period and litter to round out her personality. — False. There is no proven benefit in allowing the animal to have a heat period or a litter prior to spaying.

What happens during the surgery?

A qualified veterinarian must perform both types of surgeries. The procedures are performed under full anaesthesia and sterile conditions.

The spaying of a cat or dog involves the removal of the female reproductive tract. The neutering of a cat or dog involves the removal of the male testes. These surgeries can be performed on cats 5 months or older, and dogs 5 months or older.

Private veterinary clinics also offer spay/neuter services. Check the Yellow Pages for complete listings or consult with your own veterinarian for details on this important aspect of responsible pet ownership.

How to Care for Your Pet After Surgery

How to Care for Your Pet After Surgery Information Guide