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Recreation facilities

Proof of vaccination required

As of September 22, 2021, you must present proof you are fully vaccinated against COVID-19 to enter an indoor recreation facility for most activities, as mandated by provincial regulations.

Required proof

  • Electronic or hard copy of your vaccination receipt confirming you are fully vaccinated. Fully vaccinated means you have received two doses of a Health Canada approved vaccine at least 14 days prior.
  • Valid identification that shows name and date of birth and has been issued by an institution or public body. Photo identification is not required and the identification does not need to be government-issued.

Exceptions

  • Age 11 and under
  • Those with a medical exemption from a doctor or nurse practitioner.
  • Youth between the ages of 12 and 17 participating in organized sports, including on ice sports, sport leagues, badminton, table tennis, tennis, ball hockey, martial arts, dance, basketball, swimming lessons, aquatic certification courses or volleyball. However, this youth age group will require proof of vaccination for recreational swims, public skating, use of a cardio and weight room or attending an activity or sporting event as a spectator.

Facilities offering services

The following hub facilities are open with limited programs. View the facility web pages to see which services are currently being offered: 

East

Centre

South

West

COVID-19 safety measures at City facilities

To prevent the spread of COVID-19, the following safety measures are in place at City facilities:

  • Physical distancing of 2 metres is required at all times for all users not living in the same household or in their social circle.
  • Plexiglass shields installed at customer service desks to protect workers and users.
  • Directional signage to manage traffic flow.
  • Room capacities have been reduced to accommodate social distancing requirements.
  • Additional hand sanitizing stations are available and frequent handwashing is encouraged.
  • Clients will need to conduct a health screening and assumption of risk upon arrival at the facility.
  • Enhanced cleaning and disinfecting protocols have been implemented.
  • Air dryer use, including personal dryers, are not permitted at indoor facilities and change rooms to mitigate the spread of COVID-19.
  • All participants/volunteers/staff must wear masks during outdoor recreation programs except when actively engaged in athletic or physical activity.

Proof of vaccination

Proof of COVID-19 vaccination required and valid ID is required to enter an indoor recreation facility for most activities as of September 22, 2021. More information.

Wearing a mask in City facilities

Masks must be worn in enclosed public spaces, including when entering the facility, in common areas, lobbies, washrooms, change rooms and hallways, as mandated by province-wide masking regulations.

We require that all clients wear masks. Only the following programs, activities and individuals are exempt from the mask requirement:

  • Swimming: masks may be removed when entering the water but are required in other areas of the building.
  • Arenas: A mask is required at all times except while on the ice surface.
  • Children under the age of 5 years chronologically or developmentally, who refuses to wear a mask and cannot be persuaded to do so by their caregiver.
  • Individuals with medical conditions or disabilities rendering them unable to safely wear a mask.
  • Individuals who are unable to put on or remove their mask without assistance.

Those who are exempt need to let staff know at the entrance during the screening process and let us know how they meet one of the exceptions listed above. They may be asked to use a face shield if their circumstance allows.

All other City of Ottawa programs not listed above, require clients to wear masks throughout participation with the goal of preventing transmission and reduce the number of COVID-19 cases.

Additional safety measures at City pools

When you come to an aquatic facility, you’re going to notice several changes we have made to ensure we live up to our commitment to keep everyone safe, including:

  • Clients are asked to keep their personal items to a minimum.
  • Swimmers are required to keep their masks on until they enter the pool.
  • Traffic measures will be implemented around the pools and entry and exit will be staggered so crowding doesn’t occur.
  • Swimmers at outdoor pools will enter and exit through a gate and not through the facility.
  • Viewing areas will be either closed or their capacity reduced, to allow for proper physical distancing.
  • Equipment that is not regularly in contact with chlorinated water will be disinfected every four hours at minimum.

Do your part to slow the spread by:

  • Showering at home before going to the pool.
  • Wearing your bathing suit to the pool.

Additional safety measures at City arenas

To prevent the spread of COVID-19, the following safety measures have been implemented at City operated arenas:

  • Participant access to the arena is granted 20 minutes prior to the booking start time.
  • Spectators are permitted at 50 per cent capacity.
  • Limited capacity in change rooms.
  • Designated skate tying areas outside dressing rooms.
  • Showers are off limits at this time.
  • Water fountains should be limited to bottle filling only.
  • Players are encouraged to arrive dressed in as much equipment as possible.

Additional safety measures at City fitness facilities

Participants may remove their masks and store them in a safe/secure space while actively engaged in an athletic or fitness activity, or when outdoors.

This includes:

  • weight and cardio rooms
  • during drop-in sports
  • public skating
  • fitness classes
  • on-ice activities.

Masks should be worn while transitioning between areas.

Examples:

  1. A participant may remove their mask during a workout in a weight and cardio room. If the participants stop their workout, leave the workout area or transition to another area of the building, they are expected to wear their mask.
  2. A participant may remove their mask during a drop-in basketball activity, pickleball, badminton etc. When the activity is over, or if they leave the area to visit the changeroom, approach a staff member with a question or fill their water bottle in the lobby, they are expected to wear their mask.

Ottawa Public Health states that the risk of serious illness from COVID-19 increases progressively with age, particularly beyond 50 to 60 years. In addition to increasing age, people of any age who have serious underlying medical conditions (cardiovascular, high blood pressure, diabetes, chronic lung, chronic liver, cancer, immunocompromise) or severe obesity are at higher risk for severe illness. Every individual needs to take into account their personal risk factors when making decisions about going out.

Recreation centre locations

Recreation centres are full service sites where you can register for courses and activities in your neighbourhood.

Community centre locations

Community Centres are full service sites where you can register for courses and activities in your neighbourhood.

Rental information

For rental availability and information, please call the facility.

Learn More

Arenas

locations, hours of operation, ice rental, last-minute ice rental, rental rates…

Learn More

Community buildings

Visit the City News section or the COVID-19: Status of Recreation and Culture services webpage for up to date information on service resumption

Many community buildings are subject to individual operating agreements with the City. Please note that booking and rental procedures, fees and services may vary.

Community building locations have been divided into two categories; East and West. The dividing line follows the Rideau Canal and continues south along the Rideau River. The buildings are listed alphabetically.

East Community Buildings
Centre Name Address Contact for rental information
Aquaview Community Hall 318 Aquaview 613-824-0633 ext. 221
Banff-Ledbury Pavilion 1250 Ledbury 613-247-4817
Beacon Hill North 2130 Radford 613-748-1771
Bearbrook 8720 Russell 613-824-0633 ext. 221
Blackburn Hamlet Community Hall 190 Glen Park hall@blackburnhamlet.ca
Carlsbad Springs 6020 Piperville Road 613-824-0633 ext. 221
Centrum 255 Centrum ( Orléans) 613-580-2424 ext. 15930
Fallingbrook  679 Deancourt 613-580-4765 ext. 32060
Fred G. Barett 3280 Leitrim 613-580-2424 ext. 30235
Greenboro Pavilion  14 Tapiola  613-580-2424 ext. 32643
Greely 1448 Meadow 613-580-2424 ext. 30235
osgooderideaurecreation@ottawa.ca
Kenmore 3242 York Corners 613-580-2424 ext. 30235
Metcalfe 2785 8th Line 613-580-2424 ext. 30235
osgooderideaurecreation@ottawa.ca
Navan Memorial Centre 1295 Colonial  613-824-0633 ext. 221
Notre-Dame-des-Champs 3659 Navan  613-580-9600 ext. 32849
Osgoode 5660 Osgoode Main  613-580-2424 ext. 30235
osgooderideaurecreation@ottawa.ca
Pierre Rocque 1257 Joseph Drouin 613-824-0819 ext. 282
Queenswood Heights 1485 Duford 613-580-4765 ext. 32060
R.J. Kennedy 1115 Dunning 613-824-0633 ext. 221
Roy G. Hobbs 109 Larch  613-580-4765 ext. 32060 
Sarsfield 3583 Sarsfield 613-824-0633 ext. 221
Vars 5717 Rockdale 613-824-0633 ext. 221 
Vernon 7950 Lawrence 613-580-2424 ext. 30235
osgooderideaurecreation@ottawa.ca
West Community Buildings
Centre Name Address Contact for Rental information
Alfred Taylor 2300 Community Way 613-489-3975
Bayshore Community House 175 Woodridge 613-828-5100
Beaverbrook 2 Beaverbrook  613-592-4435
Bridlewood 63 Bluegrass 613-271-0712
Carsonby Community Hall (Harry Craig) 6045 Prince of Wales 613-489-2601
Cavanagh (Ashton) 8930 Flewellyn  613-831-2832
Chapman Mills 424 Chapman Mills  613-822-7887
Charlie Conacher 30 Wessex  613-580-2424 ext. 46686
Constance/Buckham's Bay 262 Len Purcell  613-832-1954
Corkery 3447 Old Almonte rentals@corkerycommunity.ca
Craig Henry 135 Craig Henry  613-829-8303
Dick Brûlé 170 Castlefrank 613-435-6200
Dunrobin 1151 Thomas A. Dolan dunrobincommunity.com
Eva James Memorial 65 Stonehaven 613-271-0712
Fisher Heights Community Place 31 Sutton 613-226-9627
Fitzroy Harbour 100 Clifford Campbell 613-623-5241
Fringewood 14 Fringewood 613-580-2532 ext. 20707
Galetta 119 Darwin 613-623-3890
Glen Cairn 186 Morrena 613-836-6340
General Burns 86 Argue 613-225-8495
Huntley 108 Juanita 613-839-2959
Huntley Mess Hall 2240 Craig Side 613-839-2959
Inverness 76 Inverness 613-226-2208
Kars 1604 Wellington 613-489-2524
Katimavik 64 Chimo 613-599-4480
Kinburn 3045 Kinburn 613-832-0219
Larkin House 76 Larkin 613-482-6339
Lynwood 7 Sycamore 613-828-2763
Maki House 19 Leeming

613-828-4422

maki@ottawa.ca

Manordale (Margaret Rywak CC) 68 Knoxdale 613-212-8975
March Central 1030 Riddell 613-580-9696 ext. 34487
Manotick 5572 Doctor Leach 613-580-2424 ext. 30235
Munster 58 Dogwood 613-444-0366
Old Town Hall 821 March, Kanata 613-580-2424 ext. 34487
Pretty Street 2 Pretty 613-580-2532 ext. 20707
Qualicum/Graham Park 48 Nanaimo   613-580-2424 ext. 46686
Richmond Memorial 6095 Perth  613-580-2532 ext. 20707
SS#1 (Kanata) 400 Goldridge  613-599-4480
St-Luke's Fieldhouse 166 Frank   613-564-1050 
Southpointe 220 Stoneway 613-580-2424 ext. 46686
Tom Brown Hall 141 Bayview 613-580-2424 ext. 14371
Tanglewood Park 31 Woodfield 613-226-7800
Trend/Arlington 50 Bellman 613-828-3460
Westcliffe 681 Seyton 613-580-2424 ext. 46686

Kanata community programs

Visit the City News section or the COVID-19: Status of Recreation and Culture services webpage for up to date information on service resumption.

Serving the communities of Kanata we offer dynamic recreation programs for individuals and families of all ages, right in your own backyard. These programs are available in your Kanata Community Centres and neighbourhood schools.

Locations Address Program Inquiries
Beaverbrook 2 Beaverbrook 613-599-4480
Bridlewood 63 Bluegrass 613-271-0712
Eva James Memorial 65 Stonehaven 613-271-0712
Glen Cairn 186 Morrena 613-836-3121
Kanata Recreation Complex 100 Charlie Rogers Place 613-580-2570
Kanata Seniors Centre 2500 Campeau 613-580-2980
Katimavik 64 Chimo 613-599-4480
Old Town Hall (Kanata) 821 March 613-580-9696
S.S.#1 400 Goldridge 613-599-4480
John G Mlacak 2500 Compeau 613-599-4480
Jack Donohue Public School 101 Penrith 613-580-9696
Roch Carriere Elementary School 401 Stonehaven 613-271-0712
South March Public School 1032 Klondike 613-580-9696

For your aquatic needs, please contact the Kanata Leisure Centre.
For your fitness memberships, please contact the Kanata Leisure Centre.

Customer service desk

The customer service desk offers information and registration services. Hours may vary depending on location. Please call to confirm hours.

Gradual expansion of services under Step Three

Under Step Three, Recreation and Cultural Services will restart at select locations – with a new level of restrictions and measures in place. Access to most activities will require a reservation in advance.

Indoor recreation facilities and programs

The following activities will reopen with capacity limits:

  • Indoor public and lane swims.
  • Indoor Aquafitness programs.
  • Learn-to-Swim programs with restrictions.
  • Weight and cardio rooms at select facilities.
  • Indoor sport activities at select facilities.
  • Drop-in programs such as fitness classes, older adult fitness classes, and skating will start atselect facilities with capacity limits.
  • Reservations for drop-in activities can be made on ottawa.ca.

The resumption of other recreation and cultural programming and activities – including its 2021 fall programming – will be announced in the coming weeks.

Facility rentals

Select indoor and outdoor rental spaces will be available with capacity limits. Please contact the facility directly for rental information.

  • Halls
  • Rooms
  • Meeting spaces
  • Pool
  • Sports fields
  • Rental space for team sports
  • Arena and slab bookings. Please email sports@ottawa.ca for more details.

Cultural facilities and programs

Cultural facilities will gradually start to reopen over the next few weeks. While museums are open for outdoor activities, indoor self-guided tours with capacity limits will begin for the season over the next week. City-run galleries will begin to reopen on July 22, with restrictions and capacity limits in place.

More information will be announced in the coming weeks and months for all instructional programming and performing arts – including:

  • Virtual courses from the Nepean Creative Centre, Nepean Visual Arts Centre and Shenkman Arts Centre. 
  • Live performances at Meridian Theatres @Centrepointe and Shenkman Arts Centre, with limited audience capacity. Details on shows, dates and COVID-related measures will be announced at a later date. 

Rural south recreation

All recreation and cultural facilities, including recreation complexes, community centres, arenas, swimming pools, theatres and museums will be closed, until further notice.

The City of Ottawa will begin a phased reopening of services and programs impacted by COVID-19 as per provincial regulations. More details will be provided as services resume. Learn more about Ottawa’s reopening plan and new safety measures.

Metcalfe Client Service Centre
8243 Victoria St, Metcalfe, ON  K0A 2P0
Open Tuesdays 8:30 am-4:30 pm
General Inquiries:  3-1-1

Recreation program inquiries (unless otherwise stated below):

Facility rental inquiries:

Browse registered courses in rural south recreation.

In person registration at recreation facilities or client services is not currently available due to COVID-19 closures.

Serving the communities of Findlay Creek, Leitrim, Greely, Kars, Kenmore, Metcalfe, Manotick, Osgoode and Vernon. We offer recreation programs for individuals and families of all ages, close to your home! Join us at your local community building or school for a variety of dynamic programs and services. We also offer high quality Before and After School Programs at a number of community centres in the area.

Recreation activities and hall rentals are available at the following locations: 

Fred G. Barrett Arena - 3280 Leitrim

Greely Community Centre - 1448 Meadow

  • Hall A/B
  • Hall A
  • Hall B
  • Meeting room

Kars Community Centre - 1604 Old Wellington 

  • Hall - to book call 613-489-2524

Kenmore Community Centre - 3242 Yorks Corners

  • Hall

Manotick Community Centre - 5572 Doctor Leach

  • Arena/Slab
  • Hall
  • Meeting room

Metcalfe Community Centre - 2785 8th Line

  • Larry Robinson Arena/Slab
  • Ray Wilson hall

Metcalfe Client Service Centre - 8243 Victoria

  • Council chambers

Osgoode Community Centre - 5660 Osgoode Main

  • Stuart Holmes Arena/Slab
  • Hall
  • Fred Alexander meeting room

Vernon Community Centre - 7950 Lawrence

  • Archie and Lillian Sayant hall
  • Daisy Robinson meeting room

How to find us

Our main office is located at the Metcalfe client service centre, located at 8243 Victoria Street.

Driving directions
Take Hwy 31 (Bank Street) south to Victoria Street. Turn left onto Victoria Street heading east. Travel approximately 3 km just past the four way stop at 8th Line Road. Building is located on the left.

Rural West recreation

Serving the communities of Rideau-Goulbourn and West Carleton-March

Due to the COVID-19 pandemic all recreation and cultural facilities, including recreation complexes, community centres, arenas, swimming pools, theatres and museums are closed until further notice.

The City of Ottawa will begin a phased reopening of services and programs impacted by COVID-19 as per provincial regulations. More details will be provided as services resume. Learn more about Ottawa’s reopening plan and new safety measures.

For program information: 

  • Rideau-Goulbourn: 613-580-2532 ext. 20701
  • West Carleton-March: 613-580-9696 ext. 34488

For facility rental inquiries:

  • Rideau-Goulbourn: 613-580-2532 ext. 20707
  • West Carleton-March: 613-580-9696 ext. 34487

Browse registered courses in Rural West.

In person registration at recreation facilities or client services is not currently available due to COVID-19 closures.

Rural West represents various community centres and facilities within the two rural wards representing the Rideau-Goulbourn and West Carleton portion of West Carleton-March ward. Rural West operates programs within 18 city facilities and 8 local schools located in these areas.

Our programs are offered at the following locations:

Rideau-Goulbourn:

  • Alfred Taylor Recreation Centre - 2300 Community Way
  • Cavanagh Community Centre - 8930 Flewellyn
  • Goulbourn Municipal Office - 2135 Huntley
  • Munster Community Centre - 58 Dogwood
  • Richmond Community Centre - 6095 Perth

West Carleton-March:

  • Carp Memorial Hall - 3739 Carp
  • Constance/Buckham’s Bay Community Centre – 262 Len Purcell
  • Corkery Community Centre - 3447 Old Almonte
  • Dunrobin Community Centre – 1151 Thomas Dolan
  • Fitzroy Community Centre – 100 Clifford Campbell
  • Galetta Community Centre – 119 Darwin
  • Huntley Community Centre – 108 Juanita
  • Huntley Mess Hall – 2240 Craig Side Road
  • Kinburn Community Centre – 3045 Kinburn
  • W. Erskine Johnston Arena - 3832 Carp
  • West Carleton Community Complex - 5670 Carp

For your aquatic and fitness needs, please contact the CARDELREC Recreation Complex Goulbourn, Richcraft Recreation Complex - Kanata or the Kanata Leisure Centre.

How to find us

Rideau – Goulbourn office location:

CARDELREC Recreation Complex Goulbourn
1500 Shea
Ottawa, ON, K2S 0B2
613-580-2532 ext. 20701
grc@ottawa.ca

West Carleton – March office location:

Richcraft Recreation Complex - Kanata
4101 Innovation Drive
Ottawa, ON, K2K 0J3
613-580-9696 ext. 34486
westcarleton@ottawa.ca

Public and portable washrooms

The map of public and portable washrooms in City of Ottawa facilities and parks with information including: location, hours of operation and level of accessibility, and is not currently being updated due to fluidity of the facility operating hours.

Please visit Ottawa’s Reopening Plan webpage for current information on services being offered and contact the facility for current hours of operation.

Accessibility level rating

0 = No accessible stall or universal washroom available.

1 = Basic access to one or more accessible stall or universal washroom including:

• a power door operator into the facility
• a clear path of travel to an accessible stall / universal washroom
• at least one grab bar available.

2 = Criteria from level 1, plus:

• appropriate height of washroom amenities
• a power door opener

3 = Criteria from level 1 and 2, plus:

• a large turning radius in universal washroom or washroom stall
• one or more grab bars at appropriate heights
• automatic toilet flushers