Food programs
The Ottawa Food Bank
The Ottawa Food Bank collects and distributes fresh and non-perishable food to community food programs, who then provide it to those in need. The Food Bank also provides supplies such as diapers, toiletries and cleaning supplies.
If you or someone you know is hungry, and in need of a little help:
2-1-1 food resources
2-1-1 can connect you with food resources such as:
- Food banks and referrals
- Food access for seniors/people with disabilities
- Cooking classes and facilities
- Food delivery for people who are homebound
- Food for special dietary needs
- Free/low-cost meals
- Growing/picking your own food
To get help:
Phone
Champlainhealthline.ca
Champlainhealthline.ca offers a directory of food banks and community food programs for Ottawa. This includes free or low-cost food for people in need on an on-going, seasonal, and emergency basis. Services may include food banks, community gardens, Good Food Boxes, youth nutrition programs, and nutrition education programs. To get help:
Outreach and Mobile Services Team
The Outreach and Mobile Services Team (OMST) is a team of case workers from Employment and Social Services located at a variety of community agencies helping residents find and access City and community social supports.
Services
Financial and social assistance:
Referrals to resources:
- Housing services and supports (e.g., Social Housing Registry)
- Employment services (e.g., Employment Ontario)
- Child Care Fee Subsidy program
- Residential Services Program
- Home Support Services Program
- Ontario Disability Support Program (ODSP)
- Community and health services including food banks, mental health and addiction services and more.
If receiving Social Assistance:
- Assisting with questions and services
- Connecting you to your case worker
Residents can access services by walk-in. Services are being offered at the following locations on the corresponding days:
| Locations | Address | Hours of service |
|---|---|---|
| Canadian Mental Health Association Hub | 311 McArthur Ave | Mondays and Thursdays 9 am to 4 pm |
| Heron Road Community Centre | 1480 Heron Rd | Mondays 9 am to 4 pm |
| Dempsey-Physical Distancing Centre | 1895 Russell Rd | Fridays 1 pm to 4 pm |
| Cornerstone Housing for Women | 172 O’Connor St | Tuesdays 9 am to 4 pm |
| Shepherds of Good Hope | 256 King Edward Ave | Mondays & Wednesdays 9 am to 4 pm |
| The Ottawa Mission | 35 Waller St | Tuesdays 9 am to 4 pm |
| Salvation Army | 171 George St | Tuesdays 9 am to 4 pm & Fridays 9 am to 12 pm |
| Bellevue Community Centre | 1475 Caldwell Ave | Fridays 9 am to 12 pm (Closed first Fridays each month) |
| Rideau Rockcliffe Community Centre | 815 St. Laurent Blvd, Unit 3 | Wednesdays 1 pm to 4 pm & Fridays 9 am to 12 pm |
| Belong Ottawa: Centre 454 | 454 King Edward Ave | Mondays 9 am to 4 pm |
| Belong Ottawa: The Well | 154 Somerset St | Tuesdays 9 am to 4 pm |
| Belong Ottawa: St-Luke's Table (Temporarily at the Bronson Centre) | 211 Bronson Ave | Wednesdays 9 am to 4 pm |
Contact us:
Call 3-1-1 Monday to Friday from 8:30 am to 4 pm
- Language (1 for English, 2 for French)
- Select 4 for Community and Social Services
- TTY Line 1-800-855-0511
Catherine Street Community Service Hub
The Catherine Street Community Service Hub, located at 370 Catherine Street, is a safe resting space where residents can access City and community social supports in one location. The hub offers services by a team of Community and Social Services and community partner agency staff. The hub is open from Monday to Friday, 8 am to 4:30 pm.
Services
- Somerset West Community Health Centre community support staff
- Financial and social assistance:
- Ontario Works
- Ontario Disability Support Program
- Essential Health and Social Supports Program
- Child care fee subsidy application support
- Housing support and referrals
- Employment services (Employment Ontario)
- Community and health services referrals
Residents can access:
- Walk-in and scheduled appointments for services
- Safe resting space and seating
- Washrooms
- Charging stations
- Public computers
- Wi-Fi
- Telephones
Contact us
cscshub@ottawa.ca
613-580-2400 ext. 26468
Employment and Social Service Centres
Central
370 Catherine Street, 1st floor (near Bay Street)
613-580-2424 ext. 26402
8 am to 4:30 pm
East
2339 Ogilvie Road, 1st floor (Beacon Hill Shopping Centre)
613-580-2424 ext. 12240
8 am to 4:30 pm
West
100 Constellation Drive, 2nd Floor (near Baseline and Woodroffe)
613-580-2424 ext. 27480
8 am to 4:30 pm
South
2020 Walkley Road (near Conroy Road)
613-580-2424 ext. 15041
8 am to 4:30 pm
Sign up for our eNewsletter
Would you like to receive news about our programs and services by email? If so, sign up for our Employment and Social Services e-newsletter to receive information about:
- Finding a job
- Workshops
- Job fairs
- Programs and services
- And more
All you need is an email address.
If you no longer want to receive the newsletter, you can unsubscribe at any time.