Financial and social assistance

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Food programs

The Ottawa Food Bank

The Ottawa Food Bank collects and distributes fresh and non-perishable food to community food programs, who then provide it to those in need. The Food Bank also provides supplies such as diapers, toiletries and cleaning supplies.

If you or someone you know is hungry, and in need of a little help:

Find food

2-1-1 food resources

2-1-1 can connect you with food resources such as:

  • Food banks and referrals
  • Food access for seniors/people with disabilities
  • Cooking classes and facilities
  • Food delivery for people who are homebound
  • Food for special dietary needs
  • Free/low-cost meals
  • Growing/picking your own food

To get help:


2-1-1 or 613-761-9076 offers a directory of food banks and community food programs for Ottawa. This includes free or low-cost food for people in need on an on-going, seasonal, and emergency basis. Services may include food banks, community gardens, Good Food Boxes, youth nutrition programs, and nutrition education programs. To get help:

Enter your postal code

Outreach and Mobile Services Team

The Outreach and Mobile Services Team (OMST) is a team of case workers from Employment and Social Services located at a variety of community agencies helping residents find and access City and community social supports.


Financial and social assistance:

Referrals to resources:

If receiving Social Assistance:

  • Assisting with questions and services
  • Connecting you to your case worker

Residents can access services by walk-in.  Services are being offered at the following locations on the corresponding days:

Locations Address Hours of service
Dempsey-Physical Distancing Centre 1895 Russell Rd Fridays 1 pm to 4 pm
Cornerstone Housing for Women 172 O’Connor St Tuesdays 9 am to 4 pm
Shepherds of Good Hope 256 King Edward Ave Mondays & Wednesdays 9 am to 4 pm
The Ottawa Mission 35 Waller St Tuesdays 9 am to 4 pm
Salvation Army 171 George St Tuesdays 9 am to 4 pm & Fridays 9 am to 12 pm
Bellevue Community Centre 1475 Caldwell Ave Fridays 9 am to 12 pm (Closed first Fridays each month)
Rideau Rockcliffe Community Centre 815 St. Laurent Blvd, Unit 3 Wednesdays 1 pm to 4 pm & Fridays 9 am to 12 pm
Belong Ottawa: Centre 454 454 King Edward Ave Mondays 9 am to 4 pm
Belong Ottawa: The Well 154 Somerset St Tuesdays 9 am to 4 pm
Belong Ottawa: St-Luke's Table (Temporarily at the Bronson Centre) 211 Bronson Ave Wednesdays 9 am to 4 pm

Contact us:

Call 3-1-1 Monday to Friday from 8:30 am to 4 pm  

  • Language (1 for English, 2 for French) 
  • Select 4 for Community and Social Services
  • TTY Line 1-800-855-0511 

Catherine Street Community Service Hub

The Catherine Street Community Service Hub, located at 370 Catherine Street, is a safe resting space where residents can access City and community social supports in one location. The hub offers services by a team of Community and Social Services and community partner agency staff.  The hub is open from Monday to Friday, 8 am to 4:30 pm.


  • Somerset West Community Health Centre community support staff
  • Financial and social assistance:
    • Ontario Works
    • Ontario Disability Support Program
    • Essential Health and Social Supports Program
    • Child care fee subsidy application support
  • Housing support and referrals
  • Employment services (Employment Ontario)
  • Community and health services referrals

Residents can access:

  • Walk-in and scheduled appointments for services
  • Safe resting space and seating
  • Washrooms
  • Charging stations
  • Public computers
  • Wi-Fi
  • Telephones

Contact us
613-580-2400 ext. 26468

Employment and Social Service Centres


370 Catherine Street, 1st floor (near Bay Street)
613-580-2424 ext. 26402
8 am to 4:30 pm


2339 Ogilvie Road, 1st floor (Beacon Hill Shopping Centre)
613-580-2424 ext. 12240
8 am to 4:30 pm


100 Constellation Drive, 2nd Floor (near Baseline and Woodroffe)
613-580-2424 ext. 27480
8 am to 4:30 pm


2020 Walkley Road (near Conroy Road)
613-580-2424 ext. 15041
8 am to 4:30 pm

Sign up for our eNewsletter

Would you like to receive news about our programs and services by email? If so, sign up for our Employment and Social Services e-newsletter to receive information about:

  • Finding a job
  • Workshops
  • Job fairs
  • Programs and services
  • And more

All you need is an email address. 

Sign up! 

If you no longer want to receive the newsletter, you can unsubscribe at any time.