Ontario Works

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Canada Post strike – mail delivery for Ontario Works clients

During the Canada Post strike Ontario Works payments will not be mailed out and must be picked up in-person.

For Clients

Ontario Works clients who would normally receive their cheques by mail must start picking up their cheques at their regular Employment and Social Service Centre.

Daily cheques

Daily cheques are available for pick-up starting November 14. Photo identification is required for verification.

Monthly cheques

December monthly cheques will be ready for pick-up starting Friday, November 29. Photo identification is required for verification.

Sign up for Direct Bank Deposit or a Reloadable Payment Card

Are you receiving your Ontario Works payments by cheque? Now is a good time to talk to your case worker about signing up for Direct Bank Deposit or obtaining a Reloadable Payment Card to receive payments in a secure and reliable way.

Do you have a Reloadable Payment Card but lost it? Visit your regular Employment and Social Service Centre to request a replacement.

Landlords and Third-party payees

Landlords and other third-party payees will be contacted to let them know where they can pick up their payments.

Apply for Ontario Works

If you don’t have enough money for food and housing, or are in financial need, you can apply for financial assistance through Ontario Works.  Learn more about the Ontario Works program.

The Ontario Works Act and regulations set the social assistance rates. How much money you could receive depends on your family size, housing costs and income. Refer to the Ontario Works rates for basic needs and shelter.