Registered charitable organization rebate

Legislation passed by the Province of Ontario requires municipalities to provide eligible charities with rebates of at least 40 per cent of their property taxes for the space they occupy.  The City of Ottawa will offer property tax rebates to qualifying charitable organizations.

Before you begin

  • Registered charities must apply every year.
  • On applications made by charities between January 1 of the taxation year and the last day of February of the following year, municipalities are required to issue half of the rebate to a charity within 60 days after the receipt of the application and property data confirmation.
  • The balance is payable within 120 days of the receipt of the application, with adjustments (if any) being made after the issuance of final tax bills for the year.


For a charity to be eligible for this rebate it must:

  • Have a valid registration number issued by Canada Revenue Agency and;
  • Occupy a property that is in a commercial or industrial tax class.

What you need

The following information is required to complete the application:

  • Property roll number
  • Date of occupancy and lease expiry
  • Building square footage
  • Monthly rent, including portion of property taxes
  • Landlord contact information
  • Statement of taxes paid by charitable organization if under a gross lease agreement
  • Copy of the Head Lease and/or Sub-Lease agreement
  • Copy of the Final property tax bill for the year and property that is occupied and seeking rebate
  • Copy of Revenue Canada’s Confirmation of Registration Number. You may print a copy of your organization’s number from the Canadian Registered Charities page
  • Copy of management agreement if management company is representing the landlord
  • All application forms must be signed with a certified e-signature or physical handwritten signature in order to be accepted


  1. Complete the 2023 Application Form 

    Note: For new charities, charities that are not currently registered for EFT Direct Deposits, and/or to submit any EFT related information updates please also complete the Accounts Payable’s Request for Vendor Payment by Direct Deposit (EFT).

  2. Print and send the completed application form by email or mail along with copies of the required documents and the EFT form (if applicable) on or before 4:30 pm on February 29, 2024. If this date lands on a Saturday or Sunday, we will accept applications until 4:30 pm of the next business day.

    a) Email

    b) Mail

City of Ottawa, Revenue Services
100 Constellation Drive, 4th Floor East
Ottawa, ON
K2G 6J8
ATTN: Charitable Rebates


For questions, contact us by:


Revenue Services at 613-580-2444 (TTY: 613-580-2401) Monday to Friday, 8:00 am to 4:30 pm (June to August, 8:00 am to 4:00 pm). Transactions will be recorded for training and quality assurance.