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Pinecrest Recreation Complex

Visit the City News section or the COVID-19: Status of Recreation and Culture services webpage for up to date information on service resumption

This multipurpose facility provides users with a wide selection of services and amenities including a five lane pool with sauna, the Barbara Anne Scott Arena, weight and cardio rooms, meeting rooms and a hall.

2250 Torquay Avenue
Ottawa, ON K2C 1J3

Please contact the facility by phone or email for information on opening hours and washroom availability.

  • Free public Wi-Fi
  • On site parking

The move to Shutdown status across the province will temporarily close City-managed recreation and cultural facilities for most indoor activities, limit the capacity at outdoor recreation amenities and suspend in-person City counter services. Shutdown comes into effect on Saturday, April 3 at 12:01 am.

The following recreation and cultural programs will temporarily suspend operations:

  • All reserved recreation activities – including indoor skating, swimming (public and lane swims), cardio-weight rooms, sports activities – team play and practices, select cultural programs that operated by reservation only, and indoor fitness classes

Details:

  • Select the button below to reserve your spot. Available sessions for the next two days will be displayed in green.
  • Reserve your space as of 6 pm for up to two days in advance.
  • Please show up no more than 15 minutes prior to your reservation.
  • Your spot is reserved up to 10 minutes after the start of the session.
  • You can reserve one session per day.
  • If you are unable to reserve a spot online, you can make a walk-in reservation on the day of, if there are spaces remaining. To avoid disappointment, we strongly encourage you to reserve your space online.
  • Payment can be made on-site.
  • You can book a maximum of: (only include these on relevant pages)
  • 6 spaces at a time for public swims.
  • 2 spaces at a time for cardio and weight sessions, lane swims, older adult activities and sports drop-ins.
  • 4 spaces at a time for outdoor rinks and public skating.

Helpful info:

Public skating at indoor arenas

  • Payment for public skating is accepted in exact change only.
  • Skate sessions are 50 minutes long.
  • No spectators are permitted except for one parent or guardian.
  • Children aged 10 and under must be accompanied by one parent or guardian – on-ice or as a spectator.

Some changes are coming to our drop-in reservation process!

  • You will soon be able to view session times in the front desk booking system for a week in advance. This will provide you with the most accurate view of available sessions.
  • Sessions will continue to be available for booking 2 days in advance.
  • The full schedules in chart format will no longer be posted on ottawa.ca. If you are looking for a full schedule, please feel free to contact the facility of your choice and request a copy be sent to you via email.

We are continuing to make improvements to our booking system to ensure a positive experience for our clients, and can’t wait to share more exciting enhancements with you in the coming months.

For rental availability and information, please call the facility.

To browse registered programs available City-wide, visit our online Recreation Guide PDFs

To search registered programs available at this facility, please visit JOINOttawa.

Accessibility features

The accessibility features of this facility are detailed below. While the City of Ottawa is constantly working to improve access, please note that not all parts of every facility are necessarily 'accessible for all' as facilities were built to meet accessibility standards of their time.

Parking

  • 10 designated accessible parking spaces
  • Accessible path of travel from the parking lot to entrance
  • 30 metres from parking space to the door

Passenger Loading Zone

  • Access aisle

 Entrance/Exit

  • 2 accessible entrances
  • Ramp
  • Wide door for wheelchair passage
  • Automatic door opener
  • Direct access to the main floor, lobby

Interior

  • All public spaces on accessible path of travel

Reception desks

  • Floor area for manoeuvring a wheelchair
  • Swipe access from seated position

Floor Surfaces

  • Slip resistant surfaces

Signage

  • Directional signs
  • Tactile signage
  • High contrast signage
  • Large lettering

Washrooms

  • Accessible washroom on 1st floor
  • Automatic door opener
  • Lowered sink counters
  • Lowered soap dispensers
  • Lowered towel dispensers
  • Lowered hand dryers
  • Lowered drinking fountains
  • Large stalls to allow transfers

Telephone

  • Volume control with clear signage
  • Accessible path

Stairs

  • Stairs with no-slip surface
  • Good colour contrast
  • Continuous hand rails

Pool

  • 1 Pool, 83°F, 28°C temperature
  • Water wheelchair available
  • Colour contrast edging around the pool

Pool Change Room

  • Barrier free stalls
  • Toilet/shower grab bars
  • Lowered sink counters
  • Lowered soap dispensers
  • Lowered towel dispensers
  • Lowered hand dryers
  • Roll-in shower access
  • Seat in the shower
  • Child change tables
  • Hand-held shower head
  • Grab bars in the accessible stall
  • Automatic door opener 

Fitness / Weight Room

  • Accessible cardio equipment. Recumbent Bike
  • Accessible weight equipment. Functional Trainer and Half Rack
  • Automatic door opener 
  • Rubber Flooring
  • Accessible route through weight room
  • Lowered water fountain

Fitness Change Room

  • Barrier free stalls
  • Toilet/shower grab bars
  • Lowered sink counters
  • Lowered soap dispensers
  • Lowered towel dispensers
  • Lowered hand dryers
  • Roll-in shower access
  • Seat in the shower
  • Child change tables
  • Hand-held shower head
  • Grab bars in the accessible stall
  • Automatic door opener 

Learn more about Inclusive Recreation and accessible services.