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Licences and permits

Open Air Fire Permits – Online Service

You can renew your existing or apply for a new Open Air Fire Permit (Annual, Annual-Restricted and Annual Agricultural) online with the following payment options: MasterCard, Visa, American Express, Interac Online, MasterCard Debit and Visa Debit.

Here’s how to renew or apply online:

  1. Sign in to your MyServiceOttawa account. If you don't have an account, create one
  2. Once you are signed in, navigate to the “Open air fire permits” portal, located on your MyServiceOttawa dashboard (homepage) under Services.
  3. Click “Apply for or renew open air permits” or “View all open air fire permits” to enter the Open Air Fire Permit portal and follow instructions.  
  4. Please note for renewals you will be prompted to insert your PIN and Permit Number, found on your annual renewal notice. If you have registered for other permits through MyServiceOttawa, you may not be prompted to enter your PIN and permit number. Please note your new open air fire permit will not be mailed or emailed to you.

Additional ways to get an open air fire permit:

  • By mail (via your annual renewal form)
  • In person at a Client Service Centre. This service is available by appointment only.

Please select a location to book an appointment time:

City Hall - 110 Laurier Ave West

Nepean - 101 Centrepointe Dr

Effective July 15, 2020, masks are required to be worn in enclosed public spaces at City of Ottawa facilities as per the Temporary Mandatory Mask By-law.

  • In person services at the Rural Fire Administration Office remain closed due to COVID-19.

Need help (i.e Lost your PIN?) or have a question:

  • Please email OFSOpenAirFirePermits@ottawa.ca Please allow 1-2 business days for an initial response after sending an email.
  • For more immediate support, please contact 3-1-1.

Open Air Fire Permit New Online Service Users

What you need to know (Helpful Information Guide)

Renewals:

Want to renew your permit? This is what you need:

  • A MyServiceOttawa account
  • Your PIN and 2017 Permit Number found on your annual renewal notice/letter which you would have received late last year in the mail. If you have registered for other permits through MyServiceOttawa, you may not be prompted to enter your PIN and permit number.   
  • After following Steps 1-4 (above): Once you are in the solution, you will be prompted with question “Do you have a valid 2017 Open Air Fire Permit with the City of Ottawa?” you should select “Yes” and follow further instructions.
  • For Annual Agricultural Only: You must go through the renewal process within the solution and pay for your agricultural open air fire permit before you can update the properties on your agricultural permit for 2018 calendar year. Why? Because it is not considered a renewal if you are adding new items to the existing permit.
  • Note: To be considered a renewal (online) you will have had a valid 2017 Open Air Fire Permit (in general, this means you had a permit in 2017). If you did not have a permit in 2017, you will be considered a new applicant online.

New Applicant:

Want to get a open air fire permit online? This is what you need:

  • A MyServiceOttawa account
  • A civic address is required in order to get an open air fire permit. For agricultural permits, one (the primary) of the four properties on the permit needs a civic address.
  • After following Steps 1-4 (above): Once you are in the solution, you will be prompted to enter the address (where you wish to have an open air fire) and press the “Address Search” button. Your address details will be confirmed and you will only proceed to get an open air fire permit, if the address provided falls within a burn zone and you are eligible for a permit. If not you will receive an error message. Learn more about City of Ottawa burn zones.  

General User Information

  • Payment: This online service solution has a payment component. After reviewing the Terms and Conditions of your permit (and selecting I Agree), you will automatically be directed to the payment solution. After payment is made and successful you will receive an email. For more information on payment visit the Open Air Fire Permit Help section located within the MyServiceOttawa portal.
  • Where can I find my new (active) 2018 permit number? It will be updated (and located) on your “Open Air Fire Permit Summary” webpage. Please note: At the end of the payment process there will be a link that states “Return to Open Air Fire Permits” if you select that you will return to your Open Air Fire Permit Summary webpage and receive a Thank You message. Review that message. You may be required to refresh your browser window to see your active permit number.
  • I want to Print or Save my new/active permit, where can I find it? After you have made a successful payment and you can see your new active permit number you can print your permit if you choose by selecting the VIEW/RENEW PERMIT button. Within you will see a PRINT button. Please note your new open air fire permit will not be mailed or emailed to you. You can access your permit online anytime as follows (above) and choose to print it, or you can see your permit number on the MyServiceOttawa open air fire widget. 
  • Specific event fire permits: Cannot be purchased online as they require in-person assistance.

Getting a marriage licence

A marriage licence is required to get married in Ontario.

  • The licence is valid for 90 days from the issued date.
  • The licence is valid for use in anywhere in the province of Ontario.

Expired licences

Important: The Province has extended the expiry date for marriage licences. This includes marriage licences issued between December 1, 2019 and July 24, 2020. These licences are still valid and can be used until July 24, 2022. Licences issued after July 24, 2020 are valid for 90 days from the date it was issued. For more information please visit the ServiceOntario webpage

Learn More

Cat and dog registration

NEW! $25 Coupon for each Pet Registration or Renewal.  To learn more, view the Ren's Pet coupon flyer or login to MyServiceOttawa.

The Ren's coupon program applies to all 2020 pet registrations.  If registering online, an email providing the coupon link will be sent to the pet owner within 3 business days.  Please note that pets cannot be registered at Ren's store locations; registration must be completed through the City of Ottawa.

The City of Ottawa requires that cat and dog owners register their pets. This ensures the City has the necessary information to help reunite you with your pet if it becomes lost.  Pet registrations must be renewed on an annual basis.

You can register your pet or renew your existing registration:

Online

You can now manage your pet registrations and access expanded service options online through My ServiceOttawa, including:

  • Create new pet registrations
  • Renew existing pet registrations
  • Update and change information to existing pet registrations
  • Request  replacement identification tags
  • Pay fees directly through ottawa.ca (MasterCard, VISA, American Express, Interac Online and Visa Debit.)

As of June 20, 2011, all pet registration fees are non-refundable

In person

This service is available by appointment only.

Please select a location to book an appointment time:

City Hall - 110 Laurier Ave West

Nepean - 101 Centrepointe Dr

Effective July 15, 2020, masks are required to be worn in enclosed public spaces at City of Ottawa facilities as per the Temporary Mandatory Mask By-law.

Registration fees effective January 1, 2020:

Description

Fee

for each cat/dog under 6 months of age, which is unsterilized:

$22

for each cat/dog 6 months of age or older, which is sterilized:

$22

for each cat/dog 6 months of age or older, which is unsterilized:

$42

for each dog whose owner has been convicted of permitting the dog to bite or attack, without provocation, a person or domestic animal:

$102

for each service animal:

free

replacement of first lost identification tag:

free

for each additional replacement identification tag:

$10