Licences and permits

The City of Ottawa requires that cat and dog owners register their pets. This ensures the City has the necessary information to help reunite you with your pet if it becomes lost.  Pet registrations must be renewed on an annual basis. Note:  Fees in arrear are now added to each pet file if applicable and will show on pet registration renewal notices and online on MyServiceOttawa.

As of June 20, 2011, all pet registration fees are non-refundable. 

You will receive a numbered metal tag which must be worn on your pet’s collar/harness, particularly when outside of your home. By-law & Regulatory Services will no longer be mailing renewal stickers to affix to your pet’s tag. By-law Officers are equipped with computers in the field, replacing the need to verify registration by way of a sticker on the registration tag

You can register your pet or renew your existing registration:

Online

You can now manage your pet registrations and access expanded service options online through My ServiceOttawa, including:

• Create new pet registrations
• Renew existing pet registrations
• Update and change information to existing pet registrations (e.g., new mailing address, phone number, etc.)
• Request  replacement identification tags
• Pay fees directly through ottawa.ca (MasterCard, VISA, American Express and Visa Debit.)

In person

The following locations are open from Monday to Friday, 8:30 am to 4:30 pm

• Laurier Client Service Centre, 110 Laurier Avenue West
• Nepean Client Service Centre, 101 Centrepointe Drive
• Orleans Client Service Centre, 255 Centrum Boulevard 

The following rural locations are open one day a week, from 8:30 am to 4 pm.

• Metcalfe Client Service Centre, 8243 Victoria Street (open Tuesday)
• West Carleton Client Service Centre, 5670 Carp Road (open Wednesday)
• North Gower Client Service Centre, 2155 Roger Stevens Drive (open Thursday)