Child care fees

Child care fee subsidies help with the cost of licensed child care. The City of Ottawa prioritizes families most in need. A child care fee subsidy may cover all, or part of a family’s child care costs. Pay you child care fees.

Payment policy

Daycare payments are due to be paid in full on the 1st of the current month. Parent fees are due immediately for children who start care after the 1st of the month.

Children who do not attend the entire month will be invoiced the full fee daily cost of care, up to the maximum of their family’s parental fee.

Failure to make your monthly payments could result in your account being transferred to the City’s collection department, where it will accrue interest at 1.25% monthly. Continued non-payment could result in the termination of your subsidy.

Your Applicant ID is made up of your:

  • First 5 digits of your last name
  • Date or birth, and
  • 2-digit file number

Your applicant ID is the same alpha numeric identifier when applying for child care subsidy. You can find it:

Payment type: Ottawa-Childcare

Any additional charges will be noted based on the payment option selected.

When paying online by credit card or Interac Debit, a service fee of is applied by the service provider, Paymentus Corporation.

Online

Pay online with MasterCard, VISA, American Express (AMEX), Interac Online, Mastercard Debit and Visa Debit through the secure Paymentus payment system.

Pre-authorized payments

Pre-authorized payments run monthly from the date authorized until the child’s services are no longer provided and all outstanding amounts due have been paid in full.

Two ways to set pre-authorized payments:

Once a payment is online, you will receive:

  • A confirmation number in receipt of your payment
  • An email confirmation of the payment transaction

Payments made before 10 pm will be credited to your account on the next business day. Payments made after 10 pm will be credited to your account within two business days.

If you made your payment by a pre-authorized bank debit or credit card,

Your financial institution’s account summary is your receipt

Email

FSU-childcare@ottawa.ca

Phone

Financial Services Unit at 613-580-2424, ext. 24276