Provincial Offence Violations (Other Tickets)

Expect a delay for Automated Speed Enforcement and Red Light Camera tickets.  It may take up to a week from the day you received an infraction before it can be paid online. 

Pay your fine online

• VISA, MasterCard and American Express are accepted.
• Prepaid or reloadable credit cards or gift cards cannot be used.
• In order to protect the identity of our clients and safeguard the City of Ottawa’s assets, a service charge applies to each ticket payment in addition to any other service charge applied by your financial institution. Fees payable are calculated based on 1.75% of the ticket amount owing to a maximum of $3.00 service charge applies per ticket in addition to any other service charge applied by your financial institution.

By telephone

For parking tickets, please call the automated payment system at 613-738-7719, 24 hours a day, 7 days a week. 

For Provincial Offence fines and all other court-related inquiries, please call 3-1-1 and dial option 3 to speak to a City of Ottawa agent. (613-580-2400 if outside the Ottawa region) 

For overdue (defaulted) Provincial Offence fines that are in collections within the City of Ottawa, call 613-580-2638 Monday to Friday, from 8 am to 4 pm (until 4:30pm between September to May) 

In-Person

The following service will be provided in person. We strongly recommend you schedule an appointment with us, but walk-ins will be accepted between 8:30 am to 4 pm.

Please select a location to book an appointment time:

100 Constellation Drive Mary Pitt Centre 

110 Laurier Ave City Hall

255 Centrum Boulevard Orleans Service Centre

By mail

Send your payment to:

City of Ottawa
Fine Payment Office
P.O. Box 3430, Station D
Ottawa, Ontario K1P 1J4

When sending a payment in the mail:

• We only accept cheques or money orders by mail
• Cheques and money orders are payable to the City of Ottawa. You must include the ticket number on your payment method.
• Cash or credit card payments are not accepted by mail
• Payments are credited only when received and processed, not the postmarked date

• This form is used to exercise Option 2 for Provincial Offences Act (POA) tickets to request a phone appointment with a Justice of the Peace to plead guilty and make submissions as to penalty (amount of fine or time to pay).
• The Justice of the Peace does not have jurisdiction to:
  • Reduce the charge; e.g., a speeding charge of 20 kilometres over the limit cannot be reduced to 15 kilometres
  • Remove or reduce the demerit points to be applied.  Demerit points are applied by the Ministry of Transportation upon conviction and the court cannot change the demerit points to be applied
• Submit a Plea of Guilty with Submissions as to Penalty application.
• Applications will be reviewed and responded to within 10 business days.

Online

• If you would like to request a trial date for when the court offices open, please complete the Notice of Intention to Appear (NIA) form.

By mail

Complete the back of your ticket and send to:

Provincial Offences Act Office
100 Constellation Drive, 1st floor
Ottawa, Ontario K2G 6J8

Trial Request Updates

If your request for trial is approved, you will receive a trial date in the mail. To find out the status of your case, please visit the Provincial Court Look-up Tool.

Note: Starting August 15th, 2022, courtroom operations located at 100 Constellation Crescent will be offered in-person. Clients who have requested and received a Notice of Trial will have the option of presenting themselves in-person or virtually for their scheduled matters. please visit the Court appearance information.

Extension of Time to Pay

If you require more time to pay your fine you may submit a Motion for Extension of Time to Pay Fine Time To Pay form. Your application will be carefully reviewed by a local Justice of the Peace before it is granted or denied.

This process can take up to 15 business days. You may verify the status of your Extension application by using the City of Ottawa’s Look-Up Tool.

In-person appointment at 110 Laurier Avenue City Hall, 100 Constellation Drive Mary Pitt Centre or 255 Centrum Boulevard Orleans Service Centre.

Reopening A Matter

If you would like to reopen a matter for which you have been convicted, you may submit a Request for Reopening in-person by booking an appointment for one of our centres: 110 Laurier Avenue City Hall, 100 Constellation Drive Mary Pitt Centre or 255 Centrum Boulevard Orleans Service Centre .  Your application will be carefully reviewed by a local Justice of Peace before it is granted or denied.

This Process can take up to 15 business days.  You may verify the status of your Reopening by using the City of Ottawa's Look-Up Tool.

Disclosure

Disclosure refers to a "disclosure package" which is provided by the Prosecution Office to the accused person or their agent/lawyer.  The package usually includes the charge, officers notes, witness statements, and other information gathered by the enforcement agency during their investigation such as pictures, recordings and other things.

If you have a trial and/or first attendance meeting scheduled, you can make a request for disclosure by submitting the online disclosure request. 

Transcripts

A court transcript is a verbatim report of the conversation that occurs during a trial.

Clients requiring a copy of their court transcript can do so by accessing the Authorized Court Transcriptionists for Ontario website www.courttranscriptontario.ca.  Once the client has chosen the ACT, the ACT and the ordering party will agree to all aspects of the transcript order including fees, terms of payment, availability to prepare and certify the transcript, the required timeframe and any specific delivery requirements.

More Information

For more information, please call the Provincial Offences Act Office by dialling 3-1-1, and choosing option 3. 

If you require an appointment for more information, please book an in-person appointment at 110 Laurier Avenue City Hall, 100 Constellation Drive Mary Pitt Centre or 255 Centrum Boulevard Orleans Service Centre.

If you require online services assistance, please book an appointment at 110 Laurier Avenue City Hall, 100 Constellation Drive Mary Pitt Centre or 255 Centrum Boulevard Orleans Service Centre.