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Parking and Provincial Offences Act tickets

Enforcement (COVID-19)

Starting Monday, September 21, the City will resume the enforcement of parking in excess of time limits that are not marked with signs, in all areas of the City.

Parking limits in unsigned areas are three hours, Monday to Friday, between 7 am and 7 pm, and six hours on weekends and statutory holidays, between 7 am and 7 pm.

Initially, parking control officers will issue warning notices to vehicles that are parked longer than the allowable time limits in these unmarked areas. Officers will begin to issue tickets on Thursday, October 1.

Enforcement of overtime parking on streets without posted signs will only occur on a complaint basis. More than 1,000 complaints have been received citywide regarding vehicles that have not been moved in a significant time.

Parking enforcement ensures safety, traffic flow, emergency vehicle access and parking space availability as services begin to reopen and normal traffic patterns resume. It has also become necessary to resume the enforcement of overtime parking on residential streets in preparation for snow clearing operations during the winter months.

All other parking restrictions remain in effect, including no-stopping zones, no-parking zones, fire routes, accessible parking spaces and rules around sidewalks, driveways and fire hydrants. Parking restrictions continue to be enforced in areas with Pay and Display machines.

Closure of Client Service Branch (CSB) and Provincial Offences Act (POA) courthouse services (100 Constellation Drive)

All in-person court services including court dates at 100 Constellation have been postponed until further notice. Court matters will be rescheduled to a later date. For more information, please call 3-1-1 and dial option 3.

If you have a matter scheduled during this time, you do not need to attend court. A notice of your new court date will be mailed to the address on file with the court.

Parking ticket options during COVID-19 operations

Option 1 - Pay the fine

Pay your fine online

  • VISA, MasterCard and American Express are accepted on-line
  • Pre-paid or reloadable cards or gift cards are not acceptable on-line
  • In order to protect the identity of our clients and safeguard the City of Ottawa assets, a $1.50 service charge applies to each ticket payment in addition to any other service charge applied by your financial institution.

Pay now

By telephone

For parking ticket payments, please call the automated payment system at 613-738-7719, 24 hours a day, 7 days a week.

For all other court-related inquiries, please call 3-1-1 and dial option 3 to speak to a City of Ottawa agent.

By mail

Send your payment to:

City of Ottawa

P.O. Box 3450, Station D

Ottawa, Ontario K1P 1L4

When sending a payment by mail:

  • We only accept cheques or money orders by mail
  • Cheques and money orders are payable to the City of Ottawa. You must include the ticket number on your payment method
  • Cash or credit card payments are NOT accepted by mail
  • Payments are credited only when received and processed, not the postmarked day
  • Please note that we do not accept responsibility for late delivery of mail. Payment is credited only when it is received at our office, not the postmark date.

Option 2 - Review a parking ticket

  • Submit an online parking ticket review request application.
  • Application will be reviewed and responded to within 3 business days.
  • This option is for parking tickets only.
  • If you are unsatisfied with the outcome of your review, you may proceed to Option 3 - Requesting a trial date. 

Option 3 - Requesting a trial date

Trial Request Updates: If your request for trial is approved, you will receive a trial date in the mail once court offices are open. To find out the status of your case, please visit the Provincial Court Look-up Tool.

Other Parking ticket services

Other parking ticket services are not currently available due to COVID-19 Closures. For more information, please call the POA office by dialling 3-1-1 and choose option 3.

Other Ticket (POA Tickets) Options During COVID-19 Operations

Other tickets include but isn’t limited to driving offences, By-law tickets, summons, red light cameras, etc. For more information about POA tickets, please view the “Where to find your ticket or infraction number” section on this page.

Option 1 - Pay the fine

Pay your fine online

  • VISA, MasterCard and American Express are accepted.
  • Prepaid or reloadable credit cards or gift cards cannot be used.
  • In order to protect the identity of our clients and safeguard the City of Ottawa’s assets, a service charge applies to each ticket payment in addition to any other service charge applied by your financial institution. Fees payable are calculated based on 1.75% of the ticket amount owing to a maximum of $3.00 vice charge applies per ticket in addition to any other service charge applied by your financial institution.

By telephone

For fine payments, please call 613-580-2638 Monday to Friday, from 8:30am to 4pm.

For all other court-related inquiries, please call 3-1-1 and dial option 3 to speak to a City of Ottawa agent.

Note: for parking tickets, please call the automated payment system at 613-738-7719, 24 hours a day, 7 days a week.

By mail

Send your payment to:

City of Ottawa

Fine Payment Office

P.O. Box 3430, Station D

Ottawa, OntarioK1P 1J4

When sending a payment in the mail:

  • We only accept cheques or money orders by mail.
  • Cheques and money orders are payable to the City of Ottawa. You must include the ticket number on your payment method.
  • Cash or credit card payments are NOT accepted by mail.
  • Payments are credited only when received and processed, not the postmarked date.

Option 2 - Plea of Guilty with Submissions as to Penalty

This service is currently not available due to COVID-19 closures.

Option 3 - Requesting a trial date

Online

By mail

Complete the back of your ticket and send to:

Provincial Offences Act Office

100 Constellation Drive, 1st floor

Ottawa, Ontario

K2G 6J8

Trial Request Updates

If your request for trial is approved, you will receive a trial date in the mail once court offices are open. To find out the status of your case, please visit the Provincial Court Look-up Tool.

Other POA Services

You may verify the status of your Extension or Re-opening application by using the City of Ottawa’s Look-Up Tool.

Requests for Disclosure can be made by filling out the online application form.

Other POA services are not currently available due to COVID-19 Closures. For more information about a Requests for Reopening, please call 3-1-1 and choose option 3 to speak with POA staff.

Extension of Time to Pay

If you require more time to pay your fine you may submit a Motion for Extension of Time to Pay Fine Time To Pay form. Your application will be carefully reviewed by a local Justice of the Peace before it is granted or denied.

This process can take up to 10 business days. You may verify the status of your Extension application by using the City of Ottawa’s Look-Up Tool.

Provincial offences court offices

Contact us

Call 3-1-1 and choose option 3 (TTY 613-580-2401)

West

Central

 East

Provincial Offences Court Office,100 Constellation

Provincial Offences Court Satellite Office, 110 Laurier Avenue West

Orléans Client Service Centre  

Full Service

Main Office
Main Level
100 Constellation Dr

Closed until further notice. 

Select Services 

Satellite Office
Main level - Ottawa City Hall
110 Laurier Avenue West 

Closed until further notice. 

Select Services 

Satellite Office
Main level - Orleans Client Service Centre
255 Centrum Boulevard, Suite 100

Closed until further notice.