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Parking and Provincial Offences Act tickets

Reopening of Client Service Branch (CSB) and Provincial Offences Act (POA) courthouse services (100 Constellation Drive)

Select in-person services have resumed in our service centres by appointment only. To learn more and book an appointment online, please review the following content.

Provincial offences court offices

West

Central

 East

Provincial Offences Court Office,100 Constellation

Provincial Offences Court Satellite Office, 110 Laurier Avenue West

Orléans Client Service Centre  

Select Service

Main Office
Main Level
100 Constellation Dr

Open Monday - Friday 8:30am - 4:30pm

by appointment only

Select Services 

Satellite Office
Main level - Ottawa City Hall
110 Laurier Avenue West 

Open Monday - Friday 8:30am - 4:30pm

by appointment only

Select Services 

Satellite Office
Main level - Orleans Client Service Centre
255 Centrum Boulevard, Suite 100

Open Tuesday and Thursday 8:30am - 4:30pm

by appointment only

Parking ticket options

Parking enforcement during COVID-19

Regular parking enforcement operations have resumed. For further details, please visit our webpage on parking regulations & restrictions.

Option 1 - Pay the fine

Accepted: Visa, MasterCard and American Express
Not accepted: Visa-Debit and Mastercard-Debit cards, Pre-paid or reloadable cards or gift cards

In order to protect the identity of our clients and safeguard the City of Ottawa assets, a $1.50 service charge applies to each ticket payment in addition to any other service charge applied by your financial institution.

Pay now 

By telephone

For parking ticket payments, please call the automated payment system at 613-738-7719, 24 hours a day, 7 days a week.

For all other court-related inquiries, please call 3-1-1 and dial option 3 to speak to a City of Ottawa agent.

In-Person (by-appointment only)

Please select a location to book an appointment time:

100 Constellation Drive Mary Pitt Centre

110 Laurier Ave City Hall

255 Centrum Boulevard Orleans Service Centre

By mail of drop off box

City of Ottawa
P.O. Box 3450, Station D
Ottawa, Ontario K1P 1L4
Drop off boxes located at the main entrance of 100 Constellation Drive and 255 Centrum Boulevard

  • Cheques or money orders are only payable to the City of Ottawa
  • Include the ticket number on your payment method
  • Cash or credit card payments are NOT accepted by mail
  • Payments are credited only when received and processed, not the postmarked day
  • Please note that we do not accept responsibility for late delivery of mail. Payment is credited only when it is received at our office, not the postmark date.

Option 2 - Review a parking ticket

  • Submit an online parking ticket review request application
  • Applications will be reviewed and responded to within 5 business days by email
  • This option is for parking tickets only
  • Matters are reviewed on a case by case basis
  • Tickets could potentially be upheld, cancelled or fine varied
  • If you request a review, do not pay your parking violation until a decision has been made by a Screening Officer because it will void your review and consider your case closed.
  • If you are unsatisfied with the outcome of your review, you may proceed to Option 3 - Requesting a trial date

Option 3 - Requesting a trial date

Trial Request Updates: If your request for trial is approved, you will receive a trial date in the mail. To find out the status of your case, please visit the Provincial Court Look-up Tool.

Provincial Offence Violations (Other Tickets)

Other tickets include but are not limited to driving offences, By-law tickets, summons, red light cameras, etc. For more information about POA tickets, please view the “Where to find your ticket or infraction number” section on this page.

Option 1 - Pay the fine

Pay your fine online

  • VISA, MasterCard and American Express are accepted.
  • Prepaid or reloadable credit cards or gift cards cannot be used.
  • In order to protect the identity of our clients and safeguard the City of Ottawa’s assets, a service charge applies to each ticket payment in addition to any other service charge applied by your financial institution. Fees payable are calculated based on 1.75% of the ticket amount owing to a maximum of $3.00 service charge applies per ticket in addition to any other service charge applied by your financial institution.

By telephone

For fine payments, please call 613-580-2638 Monday to Friday, from 8:30 am to 4 pm.

For all other court-related inquiries, please call 3-1-1 and dial option 3 to speak to a City of Ottawa agent.

Note: for parking tickets, please call the automated payment system at 613-738-7719, 24 hours a day, 7 days a week.

In-Person (by-appointment only)

Please select a location to book an appointment time:

100 Constellation Drive Mary Pitt Centre

110 Laurier Ave City Hall

255 Centrum Boulevard Orleans Service Centre

By mail

Send your payment to:

City of Ottawa
Fine Payment Office
P.O. Box 3430, Station D
Ottawa, Ontario K1P 1J4
When sending a payment in the mail:
  • We only accept cheques or money orders by mail.
  • Cheques and money orders are payable to the City of Ottawa. You must include the ticket number on your payment method.
  • Cash or credit card payments are NOT accepted by mail.
  • Payments are credited only when received and processed, not the postmarked date.

Option 2 - Plea of Guilty with Submissions as to Penalty

  • This form is used to exercise Option 2 for Provincial Offences Act (POA) tickets to request a phone appointment with a Justice of the Peace to plead guilty and make submissions as to penalty (amount of fine or time to pay).
  • The Justice of the Peace does not have jurisdiction to:
    • Reduce the charge; e.g., a speeding charge of 20 kilometres over the limit cannot be reduced to 15 kilometres
    • Remove or reduce the demerit points to be applied.  Demerit points are applied by the Ministry of Transportation upon conviction and the court cannot change the demerit points to be applied
  • Submit a Plea of Guilty with Submissions as to Penalty application.
  • Applications will be reviewed and responded to within 10 business days.

Option 3 - Requesting a trial date or a meeting with the prosecutor

Online

By mail

Complete the back of your ticket and send to:

Provincial Offences Act Office
100 Constellation Drive, 1st floor
Ottawa, Ontario K2G 6J8

Trial Request Updates

If your request for trial is approved, you will receive a trial date in the mail. To find out the status of your case, please visit the Provincial Court Look-up Tool.

Other Online Court Services

Extension of Time to Pay

If you require more time to pay your fine you may submit a Motion for Extension of Time to Pay Fine Time To Pay form. Your application will be carefully reviewed by a local Justice of the Peace before it is granted or denied.

This process can take up to 15 business days. You may verify the status of your Extension application by using the City of Ottawa’s Look-Up Tool.

In-person appointment at 110 Laurier Avenue City Hall, 100 Constellation Drive Mary Pitt Centre or 255 Centrum Boulevard Orleans Service Centre.

Reopening A Matter

If you would like to reopen a matter for which you have been convicted, you may submit a Request for Reopening in-person by booking an appointment for one of our centres: 110 Laurier Avenue City Hall100 Constellation Drive Mary Pitt Centre or 255 Centrum Boulevard Orleans Service Centre .  Your application will be carefully reviewed by a local Justice of Peace before it is granted or denied.

This Process can take up to 15 business days.  You may verify the status of your Reopening by using the City of Ottawa's Look-Up Tool.

Disclosure

Disclosure refers to a "disclosure package" which is provided by the Prosecution Office to the accused person or their agent/lawyer.  The package usually includes the charge, officers notes, witness statements, and other information gathered by the enforcement agency during their investigation such as pictures, recordings and other things.

If you have a trial and/or first attendance meeting scheduled, you can make a request for disclosure by submitting the online disclosure request

More Information

For more information, please call the Provincial Offences Act Office by dialling 3-1-1, and choosing option 3. 

If you require an appointment for more information, please book an in-person appointment at 110 Laurier Avenue City Hall , 100 Constellation Drive Mary Pitt Centre or 255 Centrum Boulevard Orleans Service Centre.

If you require online services assistance, please book an appointment at 110 Laurier Avenue City Hall100 Constellation Drive Mary Pitt Centre or 255 Centrum Boulevard Orleans Service Centre.

Court appearance information for remote hearings

As a result of the COVID-19 pandemic, Ottawa Provincial Offences Court is holding some proceedings via videoconference (virtually) by Zoom.  Do not attend court in person.

Learn More