Parking and Provincial Offences Act tickets

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Reopening of Client Service Branch (CSB) and Provincial Offences Act (POA) courthouse services (100 Constellation Drive)

Select in-person services have resumed in our service centres.  We strongly recommend you schedule and appointment with us, but walk-ins will be accepted between 8:30am - 12pm and 1pm - 4pm.  Priority will be given to scheduled appointments.  To learn more and book an appointment online, please review the following content.

Provincial offences court offices

West - Main office

Select Services
Main Level
100 Constellation Dr

Open Monday - Friday 8:30am - 4:00pm

At this time, counter services are offered between 8:30am - 12pm and 1pm - 4pm.

Provincial Offences Court Office,100 Constellation

Central - Satellite Office

Select Services
Main level - Ottawa City Hall
110 Laurier Avenue West 

Open Monday - Friday 8:30am - 4:00pm

At this time, counter services are offered between 8:30am - 12pm and 1pm - 4pm.

Provincial Offences Court Satellite Office, 110 Laurier Avenue West

East - Satellite Office

Select Services
Main level - Orleans Client Service Centre
255 Centrum Boulevard, Suite 100

Open Tuesday, Wednesday and Thursday 8:30am - 4:00pm

At this time, counter services are offered between 8:30am - 12pm and 1pm - 4pm.

Orléans Client Service Centre

Parking ticket options

Parking enforcement during COVID-19

Regular parking enforcement operations have resumed. For further details, please visit our webpage on parking regulations & restrictions.

Option 1 - Pay the fine

Accepted: Visa, MasterCard
Not accepted: American Express, Visa-Debit and Mastercard-Debit cards, Pre-paid or reloadable cards or gift cards

In order to protect the identity of our clients and safeguard the City of Ottawa assets, a $1.50 service charge applies to each ticket payment in addition to any other service charge applied by your financial institution.

Pay now 

By telephone

For parking ticket payments, please call the automated payment system at 613-738-7719, 24 hours a day, 7 days a week.

For all other court-related inquiries, please call 3-1-1 and dial option 3 to speak to a City of Ottawa agent.

In-Person

We strongly recommend you schedule an appointment with us, but walk-ins will be accepted between 8:30am – 12pm and 1pm - 4pm.

Please select a location to book an appointment time:

100 Constellation Drive Mary Pitt Centre  

110 Laurier Ave City Hall

255 Centrum Boulevard Orleans Service Centre 

101 Centrepointe Drive Nepean Cline Service Centre 

580 Terry Fox Drive Kanata Client Service Centre

Metcalfe Client Service Centre, 8243 Victoria Street (open Tuesday)

West Carleton Client Service Centre, 5670 Carp Road (open Wednesday)

North Gower Client Service Centre, 2155 Roger Stevens Drive (open Thursday)

By mail of drop off box

City of Ottawa
P.O. Box 3450, Station D
Ottawa, Ontario K1P 1L4
Drop off boxes located at the main entrance of 100 Constellation Drive and 255 Centrum Boulevard

  • Cheques or money orders are only payable to the City of Ottawa
  • Include the ticket number on your payment method
  • Cash or credit card payments are NOT accepted by mail
  • Payments are credited only when received and processed, not the postmarked day
  • Please note that we do not accept responsibility for late delivery of mail. Payment is credited only when it is received at our office, not the postmark date.

Option 2 - Review a parking ticket

  • Submit an online parking ticket review request application
  • Applications will be reviewed and responded to within 5 business days by email
  • This option is for parking tickets only
  • Matters are reviewed on a case by case basis
  • Tickets could potentially be upheld, cancelled or fine varied
  • If you request a review, do not pay your parking violation until a decision has been made by a Screening Officer because it will void your review and consider your case closed.
  • If you are unsatisfied with the outcome of your review, you may proceed to Option 3 - Requesting a trial date

Option 3 - Requesting a trial date

Trial Request Updates: If your request for trial is approved, you will receive a trial date in the mail. To find out the status of your case, please visit the Provincial Court Look-up Tool.

Where to find your ticket or infraction number?

You can locate your infraction number on the front of the charging document. The infraction number - located at or near the top-right corner - will consist of alpha-numeric numbers and may begin or end with a letter. The charging document will also contain information regarding the infraction type, date and location.

Complete ticket images